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The approach to the hotel is strange, almost sketchy. It's a residential area, so don't think you're in the wrong place. The hotel was actually really great. The desk staff was extremely polite and helpful. The hotel was quiet. I was mildly concerned about noise...More
Response from ExpressDrake, Front Office Manager at Holiday Inn Express Des Moines/Drake UniversityResponded 28 July 2016
We appreciate the great review compton49er! We are thrilled you had a wonderful stay and do hope to see you again. Take care until next time.
my party of four were very happy with the size of the rooms and were very clean and the beds great to sleep on with nice comfortable pillows. The Inn was really quiet and close to Drakes diner which is excellent. As my granddaughter and...More
Thank Geoffrey E
Response from ExpressDrake, General Manager at Holiday Inn Express Des Moines/Drake UniversityResponded 29 June 2016
Thank you for the kind feedback. We strive to provide exceptional customer service to every guest and make every stay as relaxing and comfortable as possible. We are thrilled that we were able to achieve this for you and your family. We look forward to...More
Clean and functional. The newly renovated fitness center was a disappointment as was the breakfast. The room was nice with several wall based USB-ports for charging, really something for other hotels to learn from.More
Response from ExpressDrake, Front Office Manager at Holiday Inn Express Des Moines/Drake UniversityResponded 29 June 2016
Thank you for your feedback regarding your stay with us. The areas of the hotel you found to be a disappointment will be addressed immediately, and we sincerely apologize that they did not meet yours nor did they meet our standards. We are pleased that...More
On arrival we noted that the housekeeping carts and filthy linen were sitting around in the lobby. However, it was similar when we left and generally. The housekeeping of this hotel is poorly supervised although they are pleasant enough. The hotel is high priced for...More
Thank Jack P
Response from ExpressDrake, General Manager at Holiday Inn Express Des Moines/Drake UniversityResponded 15 June 2016
I want to thank you and your family for staying with us. I am deeply concerned about what you experienced during your stay with us. These issues you have raised will be taken with utmost seriousness and will be promptly resolved. I sincerely apologize for...More
Front desk was very helpful with giving us information on the restaurant next door, we had a king room that was very large & a wonderful breakfast, with fresh made pancakes, sausage, bacon, biscuits & gravy. We have no complaints, room was clean, bed was...More
Response from ExpressDrake, General Manager at Holiday Inn Express Des Moines/Drake UniversityResponded 2 June 2016
We appreciate the kind review and are very pleased you had a wonderful stay with us. We hope your future destinations will also be pleasant for you.
US$112 - US$182 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express Des Moines/Drake University Hotel Des Moines ,