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Holiday Inn Des Moines Downtown

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Traveller (52)
Room & Suite (58)
Dining (37)
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Overview
  • Excellent19%
  • Very good29%
  • Average27%
  • Poor17%
  • Terrible8%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (292)
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286 results
Traveller rating
58
79
76
48
25
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LanguageEnglish
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58
79
76
48
25
Show reviews that mention
All reviewsmercy hospitalstay at holiday innsthe shuttle driverconvention centerwedding receptionwells fargo arenaonsite restaurantpleasant staybed and pillowsfree shuttlenice lobbylobby areaan older propertyroom was clean and comfortableroom was largestaff was friendlydowntown
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1 - 5 of 286 reviews
Reviewed 2 weeks ago via mobile

The food in the restaurant was great!! The room was what I thought. No complaints. I may try some other holiday inns but this maybe the one I make home in Des Moines. I was on the second floor, the lighting was a bit low...More

Thank Mark D
Hotel's Favourite
Reviewed 7 February 2018

I've been staying here for almost 12 years when in Des Moines on business. I had received a business email with an attachment that I needed to print color copies. The business center printer only printed B&W. I asked Michelle and Darla at the front...More

Thank Cy2015
Reviewed 3 weeks ago

Went to the Eagles concert....The hotel may need some updating in the rooms but overall the rooms were very clean. But the price was right for a concert being held in town. Free parking, and a short walk to Wells Fargo. The shuttle service is...More

Thank MIDWESTJF
Reviewed 17 March 2018 via mobile

We stayed at this Holiday Inn in March. They have a policy where the air conditioning only can be ran in the summer (there's a sign in the rooms above the thermostat, thought it was to get people to not overuse the air conditioning). Our...More

Thank hatetopackme
Response from IHGService, Guest Relations Manager at Holiday Inn Des Moines DowntownResponded 3 weeks ago

Hello hatetopackme, Thank you for taking time to leave us a candid review about Holiday Inn Des Moines DTWN - Mercy Area, IA. I recognize your stay was not 100% satisfactory. IHG values your experience with our hotels. I have sent you a private message...More

Reviewed 20 February 2018 via mobile

Hotel was very nice and staff very courteous. The hotel appears to have been recently remodeled and is in very nice condition. King suite was HUGE and seemed a waste on one person, but I managed. Restaurant on main level with a bar. I will...More

Thank Andrew C
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Indoor pool
Heated pool
Details
Price range
US$116 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$116 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (52)
Room & Suite (58)
Dining (37)
Pool & Beach (8)
Business Centre & Event Rooms (57)
Questions & Answers
Ask a question
ronsus
26 June 2017|
AnswerShow all 2 answers
Response from Bonnie B | Reviewed this property |
Parking is free if you are a hotel guest. There is a LARGE lot. I don't know where the arena is.
1
Vote
Eridy J
9 December 2016|
AnswerShow all 3 answers
Response from Denise S | Reviewed this property |
There is no hot tub. The pool is a decent sized standard hotel pool. I would guess that it was originally outdoors, but was enclosed several years ago.
0
Votes
Room Tips
"Request room without the city view for a quieter room"
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"I was in room 317 facing the parking lot, so if a view is important ask for something different."
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"Avoid the freeway side on the south"
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"Ask for the parking lot rooms"
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