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DoubleTree by Hilton Des Moines Airport

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Traveller (63)
Room & Suite (43)
Dining (11)
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Overview
  • Excellent66%
  • Very good24%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Des Moines Airport
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Des Moines Airport
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (636)
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411
153
49
14
5
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All reviewsdouble treedes moines airportjohnny's italian steakhouseadjoining restaurantwarm cookiesfront deskgreat hotelrooms are cleanpark and flynext morningbusiness tripupon checkthe room was niceup to datebreakfast buffetdefinitely stay here againfitness center
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61 - 65 of 632 reviews
Reviewed 28 August 2017

This hotel is conveniently located to the Des Moines airport. Rooms were nicely appointed and quiet. Staff was extremely friendly, greeting everyone with a warm cookie. The restaurant had a nice selection. The breakfast buffet was nicely priced at $10 for the full compliment of...More

Review collected in partnership with DoubleTree by Hilton
Thank kerryl286
Response from Wendy F, Front Office Manager at DoubleTree by Hilton Des Moines AirportResponded 31 August 2017

Thank you so much for the great review you have posted after you stayed with us. I am happy to hear that my staff was welcoming. I hope you will choose to come back and visit us again the next time you are in Des...More

Reviewed 27 August 2017

Came back from Charlotte to "Do the State Fair" and see the sights. As a Diamond Club member, I see a lot of Hilton properties. This is right up near the top. Well run. Clean. Everything has been updated. Johnnies Italian Restaurant was outstanding. Both...More

Thank Donald J
Response from Wendy F, Front Office Manager at DoubleTree by Hilton Des Moines AirportResponded 31 August 2017

Thank you very much for the wonderful review you have posted! I am so very happy that you enjoyed your time here with us. I do hope you will choose to come back very soon and visit. Have a great day!

Reviewed 22 August 2017

DO NOT USE THIS SERVICE! This service is provided by Noah's Dry Cleaners. I sent in a small bag of clothes for regular laundering. A weeks worth of underwear(7), socks(6), t-shirts(3), a few golf shirts(5) and 2 pairs of shorts. $82 dollars later, Noah's couldn't...More

Thank Stephanie C
Response from Wendy F, Front Office Manager at DoubleTree by Hilton Des Moines AirportResponded 23 August 2017

Thank you for your recent review. I am sorry about the shocking laundry bill that you received. I appreciate the great compliment of my staff here. I do hope you will come back and visit our hotel again. If there is anything that I may...More

Reviewed 19 August 2017

Not worth the money. I could have chosen a lower price but wanted a nicer more comfortable hotel. This hotel is older, dirty and needs updated. Very disappointing not worth the value. I would not recommend this hotel.

Review collected in partnership with DoubleTree by Hilton
Thank mt20122016
Response from Wendy F, Front Office Manager at DoubleTree by Hilton Des Moines AirportResponded 20 August 2017

Thank you for your recent review of our hotel. I am so very sorry that you were dissatisfied with your stay. May I ask what we could have done to make your stay better? I value any detailed feedback you might be willing to provide.

Reviewed 15 August 2017

Very friendly and attentive staff - next to airport (but quiet). Nice rooms and great restaurant! Hilton consistently out performs the other chains and this is one of the best Hiltons I've stayed at and I travel over 100 nights a year!

Review collected in partnership with DoubleTree by Hilton
Thank Steve P
Response from Wendy F, Front Office Manager at DoubleTree by Hilton Des Moines AirportResponded 17 August 2017

Thank you for your recent stay with us. I truly appreciate the wonderful compliments you have given us. I hope you will come back and stay with us again on your next trip to Des Moines. Have a nice day!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$144 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Des Moines
#2 Business Hotel in Des Moines
#4 Family Hotel in Des Moines
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$144 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Des Moines
#2 Business Hotel in Des Moines
#4 Family Hotel in Des Moines
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (63)
Room & Suite (43)
Dining (11)
Business Centre & Event Rooms (4)
Questions & Answers
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Cindy H
3 January 2018|
Answer
Response from Janice K | Reviewed this property |
The website says the shuttle is available upon request. You will need to call the hotel for specifics. The hotel is 2 minutes or less from the airport so leaving by 4:55 am would be soon enough.
1
Vote
sherry80758
2 October 2015|
AnswerShow all 3 answers
Response from Christopher S | Property representative |
Thank you for your question sherry80758 and for considering the DoubleTree Des Moines Airport Hotel as the location for your upcoming stay. We do not allow pets at the hotel with the exception of service animals with the... More
0
Votes
marymark059
26 April 2015|
AnswerShow all 2 answers
Response from marymark059 |
i called the property and the fact i am a HH member i got the top floor automatically and the coupons so good customer service
0
Votes
Room Tips
"Always ask for higher rooms away from elevators, parking lot, ice machines, etc."
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"I’ve always been happy with the room no matter where it’s located."
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"I am typically on the 4th floor (Hilton Honors member). Always clean and quiet. Always."
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"I always stay on the highest floor allowed"
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