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Holiday Inn Express Hotel & Suites Dubuque-West

257 reviews
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Traveller (33)
Room & Suite (20)
Dining (5)
Overview
  • Excellent49%
  • Very good32%
  • Average12%
  • Poor5%
  • Terrible2%
Travellers talk about
“hi express”(7 reviews)
“pancake maker”(4 reviews)
“front desk”(46 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (257)Write a Review
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Traveller rating
122
84
32
13
6
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LanguageEnglish
122
84
32
13
6
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All reviewshi expresspancake makerfront deskturkey sausagehot cinnamon rollsthe breakfast areayogurtwest sidebusiness centerwould definitely stay here againdodge streetthe check in processwe've stayedfree breakfastroom keynice breakfastminute drive
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1 - 5 of 257 reviews
Reviewed 1 week ago

We enjoyed our stay. Breakfast was great as always. I believe that Holiday Inn Express has the best breakfast in the business. Our room was very clean. Hallway carpet could use some updating. As well as the bathroom tile. The bed was somewhat comfortable. We...More

Thank Michael K
Hotel's Favourite
Reviewed 5 April 2017

Friendly check in staff. Room was found clean and in order. Bed was comfortable. Air unit was nice and quiet and what i love the most the fan was actually adjustable to a constant fan to block out any hotel noise. Like most Holiday Inns...More

1  Thank M H
Response from Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-WestResponded 15 April 2017

Dear Valued Guest, Thank you for your time to post this review! We appreciate your valuable feedback and liked reading what you enjoyed most! Glad we could meet your expectations and look forward to another chance to serving you! Sincerely, Lynette General Manager

Reviewed 8 January 2018

Wasn't sure at first if this Hol Inn X would be the best choice on our travel home due to its location, but was pleased to find out it was. The evening staff was very helpful and accommodating to our needs. Rate was reasonable for...More

Thank laurie2860
Reviewed 13 November 2017

We stayed at Holiday Inn Express on Friday, November 10th....we checked into the motel around midnight, Emma was very helpful! At 4 am the fire alarm went off and she went through the entire motel making sure all guests got out safely. The next morning...More

Thank Stacey I
Reviewed 8 November 2017

The room was OK as far as sound and sleep comfort but I feel that the bathroom needs to be checked by maintenance or someone else as there seemed to be mold at the base of the tub near the faucet end of the tub....More

Thank TravelBoy8491
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dubuque-WestResponded 22 November 2017

Hi TravelBoy8491, Thank you for your candid review and for staying with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I'm sorry to learn you did not fully enjoy your overall experience with us. Your feedback...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$88 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Dubuque
#5 Family Hotel in Dubuque
#6 Romantic Hotel in Dubuque
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$88 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Dubuque
#5 Family Hotel in Dubuque
#6 Romantic Hotel in Dubuque
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (33)
Room & Suite (20)
Dining (5)
Pool & Beach (4)
Questions & Answers
Ask a question
Brian S
24 November 2014|
AnswerShow all 2 answers
Response from eaking1098 | Reviewed this property |
Brian you will need to contact the hotel directly for those questions. This site is for reviews and information from guests that have stayed there. Their number is ( 563) 556-4600
1
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Room Tips
"Request at the desk which room would be your best option. They were very knowledgeable for my needs/wants."
Read review
"We stayed in room 211"
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"Away from the ding of the elevator."
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"We stayed on the 3rd floor facing the parking lot but the room was still very quiet."
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