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We enjoyed our stay. Breakfast was great as always. I believe that Holiday Inn Express has the best breakfast in the business. Our room was very clean. Hallway carpet could use some updating. As well as the bathroom tile. The bed was somewhat comfortable. We...More
Friendly check in staff. Room was found clean and in order. Bed was comfortable. Air unit was nice and quiet and what i love the most the fan was actually adjustable to a constant fan to block out any hotel noise. Like most Holiday Inns...More
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Response from Lynette M, General Manager at Holiday Inn Express Hotel & Suites Dubuque-WestResponded 15 April 2017
Dear Valued Guest,
Thank you for your time to post this review! We appreciate your valuable feedback and liked reading what you enjoyed most! Glad we could meet your expectations and look forward to another chance to serving you!
Wasn't sure at first if this Hol Inn X would be the best choice on our travel home due to its location, but was pleased to find out it was. The evening staff was very helpful and accommodating to our needs. Rate was reasonable for...More
We stayed at Holiday Inn Express on Friday, November 10th....we checked into the motel around midnight, Emma was very helpful! At 4 am the fire alarm went off and she went through the entire motel making sure all guests got out safely. The next morning...More
The room was OK as far as sound and sleep comfort but I feel that the bathroom needs to be checked by maintenance or someone else as there seemed to be mold at the base of the tub near the faucet end of the tub....More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dubuque-WestResponded 22 November 2017
Thank you for your candid review and for staying with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I'm sorry to learn you did not fully enjoy your overall experience with us. Your feedback...More