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MainStay Suites

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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78 Reviews from our TripAdvisor Community

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Showing 78: English reviews
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Reviewed 2 weeks ago via mobile

Very outdated, poor customer service, but not the worst place I've stayed. The room hadn't been restocked when we checked in, small slightly dirty shower, furniture scratched/damaged, highly disappointing breakfast. We kept saying "it's a place to sleep tonight" and that's basically it.

Thank IA1122
Jennifer M, General Manager at MainStay Suites, responded to this review

We are very sad that you did not enjoy your stay. Our hotel is outdated but we are at the beginning stages of renovation. We look forward to this project beginning. Our breakfast room will be renovated in the winter and after that is done we will have more space for more options to our breakfast. We hope you come...

Reviewed 28 May 2016

Over the years we and/or family have stayed at nearly all the lodging choices in Dubuque and there are many ranging from a casino hotel, the classic Julien inn, Ma & Pa independents and B&B's. However MainStay Suites is the bargain - an entire suite with kitchen (inc. dishwasher!) for excellent prices. On the west side, just a couple blocks...

2Thank Gerald E
About Hotel's Favourite Review
De Pere, Wisconsin
Reviewed 2 weeks ago

made a reservation online and once there asked for a room to be able to keep an eye on my trailer. they put me up in an upgraded suite at no charge. great service, clean room and a great shower. price was a good value for the $$.

Thank pinksurfer69
Jennifer M, General Manager at MainStay Suites, responded to this review

Thank you for your review. We are happy that you had a great stay and we were more than happy to help you out on the fact that you needed to keep an eye on your trailer. We do everything we can to make our guests stay an enjoyable one and I am happy to hear yours was. We look...

Iowa City, Iowa
Reviewed 3 weeks ago

This was a very good experience for me as I stayed for 4 days with my friend for work and had all facilities like Full Kitchen with microwave, full size fridge, sink, stove and a dishwasher. Well kept.

Thank Sammy369
Reviewed 22 April 2017

I highly recommend the MainStay Suites in Dubuque. I usually stay here when I am in Dubuque because of the friendly and helpful staff, the large rooms, (the size of a small apartment) the flexible check-out times for elite members and the fast Internet. The breakfast is limited compared to other brands in the Choice system, but because this is...

Thank iowaaggie
Reviewed 21 April 2017 via mobile

This hotel was clean and comfortable, but a little worn. We had a standard suite with a queen bed, fold out couch, and kitchenette. Comfortable sized for a couple, but not large. All in all, this was a pleasant place for short stay while in Dubuque!

Thank Craig K
Jennifer M, General Manager at MainStay Suites, responded to this review

Thank you for posting a response. Just to let you know we are in the beginning stages of planning renovations. Some supplies have already arrived as you might have seen them at the front of our building. We look forward to having those changes done in the next several months. I hope you come back and see our new look....

Cedar Rapids, Iowa
Reviewed 17 January 2017

Basic suite with kitchenette, couch and table. The furniture and carpet is a little dated but certainly serviceable. Some people have complained about smoke smell in the room, which is a little hard to understand since Iowa has been a no smoking in public areas state for 7 or 8 years. Breakfast was a little spartan, but adequate. All in...

Jennifer M, General Manager at MainStay Suites, responded to this review

Ervin- Thank you for taking the time to fill out a review. We are hoping this year that we have some updates being don to help with the fact that some of our items are outdated. I hope that your room was not smoke smelling. We do offer smoking rooms. As the law changed regarding public areas several years ago...

Reviewed 12 September 2016 via mobile

One one hand the suites are spacious, with a stocked kitchenette, lots of amenities and with a really helpful staff. On the other hand the refrigerators in our two rooms were both severely dented, the side chairs had ugly stains on the upholstery, and a couple of "pet stains" on the bedroom carpet. We booked non smoking rooms but were...

1Thank Cary B
Reviewed 9 September 2016 via mobile

My husband and I stopped here for one night on our way to another location. It's a good spot, nice and clean. I would recommend staying here and I think it would also be great for longer stays since you have a small kitchen in your room.

Thank blnd2nv
Reviewed 1 September 2016 via mobile

We stayed here two nights to attend a concert at the Great Jones County fair. The room was small but very clean. We love having the apartment setting and this did not disappoint. Staff was really friendly and the breakfast was ok at best but this is not a 5 star hotel and it was included. So no complaints really....

3Thank Christy H

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04/06/2017 05/06/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Your home away from home. We are an all suite property. Every room has a queen size bed, sitting area with sofa sleeper and FULLY equipped kitchen with dishes. We are located on the west side of Dubuque and close to all attractions. ... more   less 

Additional Information about MainStay Suites

Address: 1275 Associates Dr, Dubuque, IA 52002-2268
Region: United States > Iowa > Dubuque
Price Range: RM292 - RM486 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites 2.5*
Number of rooms: 75
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Also Known As:
MainStay Suites Dubuque, Iowa
Mainstay Dubuque
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Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best if you can ..on 2-nd floor .. not attach to an elevator .”
586mrzb, 23 Jul 2016 | Read review
“Total freakin Nightmare! Avoid it! the Americinn in next door go there”
dviant, 18 Jul 2016 | Read review
“Various size suites so match one to the # of family mbrs. there are also handicapped rooms of you have some Seniors or other challenges.”
36geralde, 28 May 2016 | Read review
“Stay in a corner suite. They seemed to be much bigger.”
JDWLOO, 6 Oct 2015 | Read review
“Don't go to Room 303.”
retirees2011, 5 Sep 2015 | Read review
5 of 5
US$67* /night
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Prices are for 1 room, 2 adults
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