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Grand Harbor Resort and Waterpark

1,802 reviews
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Traveller (102)
Room & Suite (38)
Pool & Beach (18)
Overview
  • Excellent35%
  • Very good27%
  • Average21%
  • Poor12%
  • Terrible5%
Travellers talk about
“water park”(909 reviews)
“tony romas”(65 reviews)
“mississippi river”(203 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,802)Write a Review
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All reviewswater parktony romasmississippi riverindoor waterparkspring breakyear oldsolder kidspackage deala lot of funconvention centerget awaydiamond jo casinohotel restaurantthe room was niceslidesmuseumguards
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1 - 5 of 1,800 reviews
Reviewed 2 days ago via mobile

We have returned to this place with friends and family for great getaways in the beautiful Tri-State area of Illinois Iowa and Wisconsin oftentimes! Always delighted to spend time at the Grand Harbor! The children love the water slides and the water bucket equally! Lots...More

Thank legacyendeavors
Reviewed 1 week ago

The water park is dated and needs a major scrub. Their water park hasn't changed since its opening, around 2006. The room was dated as well, they changed the mattresses, which were much lower than the headboard. A disappointment overall!

2  Thank mac0317
Response from sgeisz, General Manager at Grand Harbor Resort and WaterparkResponded 1 week ago

Dear mac0317, Thank you for your review. We do hope to renovate in the near future. Thank you again for your feedback.

Reviewed 2 weeks ago via mobile

Pretty nice place to stay without breaking the bank! We had a wonderful time with our grandkids at the water park. I would definitely recommend staying here. However, we were NOT impressed with Tony Roma’s restaurant.

1  Thank Sherlock1958
Reviewed 2 weeks ago

My family and I stayed for a night to celebrate my birthday and go to the water park. The kids had fun swimming but the stay at the hotel was awful. In the elevator the hotel advertised Tony Roma's for Pizza delivery to the room....More

1  Thank theviqueen93
Response from sgeisz, General Manager at Grand Harbor Resort and WaterparkResponded 2 weeks ago

Dear theviqueen93, Thank you for your review. My sincere apologies that we did not meet your expectations. Your feedback has been immediately shared with our Restaurant General Manager and Maintenance mangers. In cases of door problems, are intent is to get them working ASAP but...More

Reviewed 2 weeks ago via mobile

Took my family up there yesterday to go to the water park( live about 2 hours away) and it was awful. Not sure how people even rate this hotel a 5 star. When you walk in we didn't even know where to go. Check in...More

2  Thank Alexandria S
Response from sgeisz, General Manager at Grand Harbor Resort and WaterparkResponded 2 weeks ago

Dear Alexandria S, Thank you for your review. My sincere apologies for your experience. We do have a several signs upon entrance stating that due to the water park are check in in on the second floor, however you must have missed them. In regards...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Pool
Room Service
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$101 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Dubuque
#7 Romantic Hotel in Dubuque
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$101 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Dubuque
#7 Romantic Hotel in Dubuque
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (102)
Room & Suite (38)
Pool & Beach (18)
Dining (1)
Family and Play Areas (5)
Questions & Answers
Ask a question
Jessica B
9 February 2018|
AnswerShow all 2 answers
Response from evasmia | Reviewed this property |
I don't believe so. But they do have a nice patio.
0
Votes
tom53704
9 November 2017|
AnswerShow all 3 answers
Response from ddharlow | Reviewed this property |
far as i know
0
Votes
donm575
27 April 2017|
Answer
Response from sgeisz | Property representative |
Dear Donm575, Thank you for your inquiry. The information you requested is not readily available through any local advertising or business searches that I was able to find. Please feel free to contact me if you have any... More
0
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1234
Room Tips
"rooms looking out at river."
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"If you can, request a room that overlooks the river and river walk."
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"Book a room on the side further from the water park if you don't like chlorine smell."
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"Need to have more suites available for families. Beds should be at least queen size"
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