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Grand Harbor Resort and Waterpark

Booking.comUS$89*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Grand Harbor Resort and Waterpark
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1,563 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Harbor Resort and Waterpark
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Showing 1,562: English reviews
Iowa City, Iowa
Reviewed 3 January 2017

We've stayed at a few waterparks now, and this one was decent for Iowa, but it lacked in several areas: 1. Customer Service, 2. Safety, 3. Cleanliness 1. The main door, is not the main floor. This seems like a very poor design idea. Only two of the four automatic doors were operable, so you had to zig zag your...

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Thank Knipfers
Reviewed 2 January 2017 via mobile

Like any other place there are things that could be worked on. Our overall stay was wonderful. Water Park Manager Jason Wiegard was hands down the friendliest/ most helpful employee we spoke with on our stay. Jason was very knowledgeable about to water park. The towels were always stocked, the floor was cleaned after messy games, the games were friendly...

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1Thank Jennifer K
Rockford
Reviewed 2 January 2017

We had a family gathering here for 2 nights during a holiday week. The place was full with families enjoying the waterpark. All were having a great time! The rooms were comfortable and clean. Small refrigerators and microwaves permitted in-room food and beverage storage and preparation. All in all, this was a nice place for a terrific family get-away experience.

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1Thank Robert W
Reviewed 31 December 2016

We stayed here last night- Upon arrival with our 3 kids we immediately started unpacking items into our room (419) and the kids started anxiously getting ready to head to the water park. While we threw the kids blankets/pillows from home onto the beds one of our kids noticed a small bug by the pillow on the bed- upon further...

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6Thank Angie I
sgeisz, General Manager at Grand Harbor Resort and Waterpark, responded to this review

Dear Angie I, Thank you for your review. In regards to your experience I sincerely apologize that we did not meet your expectations. In regards to your bed bug experience I can assure you our property takes this very seriously and our protocol is very aggressive. Bed Bugs are an epidemic and severe problem in the lodging industry right now...

Johnston, Iowa
Reviewed 31 December 2016

Our group stayed for two nights in 7 rooms this past week. Chose the hotel for its location central to most of the family coming from various cities. Everyone on same floor but us even though we had made a request months earlier. Rooms were large and adequately furnished but nothing special. Did have microwave and small refrigerator which is...

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Thank IowaTravelFan
Pella, Iowa
Reviewed 29 December 2016

We enjoyed our stay at Grand Harbor! Everyone was very friendly and our rooms were very nice. The kids enjoyed the water park. One of the high lights was being able to use the room on the second floor to eat as a family in the evenings.

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1Thank sarkema28
Midlothian, Illinois
Reviewed 28 December 2016

We enjoyed our stay for 2 nights. The room was spacious enough for 5, and room for our luggage as well. The waterpark, however, needs work. It appeared dirty and the equipment needs to be maintained. There was visible rust and water stains on the slides and play area. The tables and chairs need cleaning and maintenance as well. The...

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Thank karenjg1971
Monroe, Wisconsin
Reviewed 28 December 2016

When we checked in, the people in the room beside us were using louder than normal voices and we could hear the entire conversation. Thankfully when we got back to our room, they were quiet, so sleep wasn't much of a problem....until early morning when we could hear talking in the halls.

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Thank beebo608
Bettendorf, Iowa
Reviewed 28 December 2016

Booked 8 rooms for our family Christmas. Everyone really enjoyed the water park, arcade and relaxation. A restaurant was on site, no need to go hungry. Across the street Diamond Jo Casino, entertainment for the adults. Very friendly staff. Planning on 2017 for a family Christmas.

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1Thank judya906
Jacksonville, Florida
Reviewed 28 December 2016

Grout in shower area wasn't ready for room to be used. Grout crumbled n fell out badly. Cleaning didn't fully clear the bathroom or tub. Switched room so trout coil be finished. Towels not removed n trash left in bathroom and room. Past that, great view. Will most likely not return.

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Thank patrickfN8285WW

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Tony Roma's
Tony Roma's
Cuisines: American
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning

Additional Information about Grand Harbor Resort and Waterpark

Address: 350 Bell St, Dubuque, IA 52001-7028
Region: United States > Iowa > Dubuque
Price Range: RM388 - RM969 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Harbor Resort and Waterpark 3.5*
Number of rooms: 193
Reservation Options:
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Also Known As:
Grand Harbor Resort And Waterpark Hotel Dubuque
Grand Harbor Hotel And Waterpark
Grand Harbor Dubuque
Grand Harbor Resort Dubuque
Grand Harbor Hotel Dubuque
Dubuque Grand Harbor
Grand Harbor Resort And Waterpark Dubuque, Iowa
Hotel Style:
#6 Business Hotel in Dubuque
#7 Romantic Hotel in Dubuque
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Questions & Answers

Here's what travellers have asked, with answers from Grand Harbor Resort and Waterpark staff and other travellers.
9 questions
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Questions? Get answers from Grand Harbor Resort and Waterpark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Too much air deodorizer...for a non-smoking facility...could almost choke when walking into the room. Clean rooms smell clean...don't try to mask over it! When people ask to pay by cash...rather than have it charged to a credit card...don't give some lame story that it's our policy just because some people STOLE from Tony Roma's a meal. When have you ever charged anything to your hotel room without verification that you were actually staying at the hotel and at a specific room? Hotel room keys don't have the room number on it like the old days...so, in my humble opinion...this is indeed a poor excuse for a resort to take advantage of the GUEST.”
larryh517CS, 16 May 2017 | Read review
“Everything in room needs to be updated. Was like staying at Goodwill. Not clean. Will never come back. Stayed to check it out to see if I would bring my grand children. Definitely no happening. Tell everyone I know the same thing”
garycU9760KP, 15 May 2017 | Read review
“Rooms on the 7th? floor might have a good view of the river.”
NorwestIlliniWineGuy, 13 May 2017 | Read review
“Nice room...”
jeanmT6483PI, 11 May 2017 | Read review
“If you reserve a room with a wet bar, ask what is included in it.”
G2254YJjanes, 7 May 2017 | Read review
5 of 5
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US$89* /night
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Prices are for 1 room, 2 adults
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