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Settle Inn & Suites Harlan

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42 Reviews from our TripAdvisor Community

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Showing 42: English reviews
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Council Bluffs
Reviewed 1 week ago via mobile

The hotel is average but for a small town is very nice the staff is very friendly almost to friendly seems they need to be educated in customer service room was nice and clean The beds were old school but very comfortable better than most chain hotels total length of stay was two weeks and if I return to Harlan...

Thank Rab1977
McCook, Nebraska
Reviewed 27 December 2016

We stayed over the Christmas Holiday. It was very nice. Beds were small but comfortable (we are used to a King size). Breakfast was nice with lots of offerings and they kept it well stocked. (Fruit of some kind would have been nice). ONLY complaint was the clorine in the pool. Not sure if it was just because no one...

Thank huskeremt
Des Moines, Iowa
Reviewed 14 October 2016

Health and safety first. A friend of ours had a room with a removed smoke detector that went unnoticed by housekeeping. This bothers me because in a hotel a single missing smoke detector will allow for a fire to grow undetected for a while and become a quickly spreading very dangerous fire. Our room had a stinky musty moldy smell...

Thank Nicnatros
Des Moines, Iowa
Reviewed 20 September 2016

I stayed at the Settle Inn on a business trip. When I walked in I noticed how wonderfully clean it smelled in the lobby. Right off the bat, I had a good impression and my expectations were high. Check-in was effortless. My only complaint was that in front of two men standing behind me, the gal checking me in broadcast...

Thank Christine T
Reviewed 11 September 2016 via mobile

We came for a weekend of camping and fishing and when we went in to get checked in it took us about 10 minutes to find someone to check us in. Room smelled extremely musty and stale- had to go but air freshener to sleep there- pillows were lumpy and dirty- had to ask for new pillows which we got...

Thank Elena S
Leslie T, Owner at Settle Inn & Suites Harlan, responded to this review

I apologize for the clerk on duty not being there for you at the time of check in. After a brief conversation about the where abouts, they were helping a guest. Unfortunately the damp smell comes from the high humidity and we are working on the buildings dehumidifier situation. Our pillows are the size that our Settle Inn requires us...

Indianapolis, Indiana
Reviewed 26 August 2016

I've needed to drive cross country several times this year and finding a clean, safe, pleasant place to stay is kind of a challenge. I found Settle Inn and can't say enough good things about it. The motel is a few miles off the Interstate, but it's reallllly worth the time. The rooms are very clean, and large and the...

Thank trevleo2016
Des Moines, Iowa, United States
Reviewed 8 August 2016

We booked this room for my cousin's wedding a week ago. Staff was friendly when we booked and our room was ready when we arrived for our early check in. As soon as we entered our Queen Suite Room, we noticed a terrible, obvious smell of mold. Husband located the mold inside the air conditioning unit and immediately let staff...

Thank Angie D
Leslie T, General Manager at Settle Inn & Suites Harlan, responded to this review

I again apologize for this issue, with the summer heat and very high humidity this unfortunately happens to units. I did respond to your email, here is the exact copy... -----Original Message----- From: Settle Inn [mailto:settleinn@mediacombb.net] Sent: Wednesday, August 3, 2016 1:34 PM To: 'Dale, Angela' (took out email, so not to share with anyone) Subject: Mold in Room 207-Harlan...

Wilton, Iowa
Reviewed 25 November 2015

Nice, spacious room, fast internet, easy to find, terrific rates (particularly for State employees). I made a mistake booking on the internet and my reservation was made the day I booked rather than the day I intended. I don't know how, but I own the oversight. But today I arrived, and the Manager forgave my error. I'm so thankful, and...

Thank steelerhawk
Leslie T, General Manager at Settle Inn & Suites Harlan, responded to this review

Thank you for your review. We do our best here to not only provide a pleasant stay but we also understand when there are errors (we are all human) and we try to accommodate the situation. We hope to have you stay again if you're in our area again.

Woodland Park, Colorado
Reviewed 13 October 2015

We had an outstanding, refreshing stay at Settle Inn & Suites in Harlan as the staff was extremely welcoming and accommodating. The quiet, clean and spacious room was was really appreciated. We will be back!

Thank Connie P
Leslie T, General Manager at Settle Inn & Suites Harlan, responded to this review

Thank you for taking time to leave feedback. We hope to have you stay with us again!

Oregon, Wisconsin
Reviewed 27 September 2015

There's not a lot to do in Harlan, Iowa but if you need to be there and have to find a place to stay, this is a good choice. The rooms are as comfortable as other moderately priced hotels and everything was clean and in good working order. There's an indoor pool but no hot tub, and breakfast was a...

Thank PatriciaMDay
Leslie T, General Manager at Settle Inn & Suites Harlan, responded to this review

Thank you for your review, we appreciate the feedback. Our breakfast starts at 6. I am sorry it was not ready that morning. We have the basic cereal, toast, bagels set out to eat earlier than 6 am. Our waffles, yogurt, biscuits and gravy, etc is out at 6-10am. I am not sure why it was not ready, I will...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Settle Inn & Suites Harlan

Address: 5015 Ridgeway Drive, Harlan, IA 51537
Region: United States > Iowa > Harlan
Price Range: RM425 - RM496 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Settle Inn & Suites Harlan 2.5*
Number of rooms: 45
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Questions & Answers

Here's what travellers have asked, with answers from Settle Inn & Suites Harlan staff and other travellers.
1 question
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Omaha, Nebraska

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Questions? Get answers from Settle Inn & Suites Harlan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the rooms with musty moldy smells... the majority of the first floor.”
 of 5 bubbles Nicnatros, 14 Oct 2016 | Read review
“If you stay facing the west, you will see amazing sunsets.”
 of 5 bubbles ChristineT955, 19 Sep 2016 | Read review
“Terrific value, nice large room, bed, amenties (internet, microwave, refrig, morning breakfast).”
 of 5 bubbles steelerhawk, 24 Nov 2015 | Read review
“King size bed on ground floor.”
 of 5 bubbles 742frankj, 12 Sep 2015 | Read review
“No elevator”
 of 5 bubbles GJ8959, 2 Apr 2015 | Read review
5 of 5