We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

AmericInn Hotel & Suites Johnston

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
AmericInn Hotel & Suites Johnston
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

183 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 183: English reviews
Start your review of AmericInn Hotel & Suites Johnston
 Click to rate
Johnston
Reviewed yesterday NEW

I have stayed at other hotels, but AmericInn in Johnston IA by far goes above and beyond to make you feel comfortable. Their building is immaculate and modern. The rooms were great sized and smelled so fresh and were so clean. The customer service was above that I have ever received when staying at a hotel. The complimentary breakfast was...

Review collected in partnership with AmericInn Hotels and Suites
 Report
Helpful?
Thank H4846MAbrianw
Gore
Reviewed 2 weeks ago

I stay at this Americinn at least one week every year while I am in town on a business trip. I came to this hotel after having a very bad experience with a different hotel a number of years ago. I've stayed ever since, because they always treat me so well. The hotel is clean and comfortable. The bed is...

Review collected in partnership with AmericInn Hotels and Suites
 Report
Helpful?
Thank AnnieD318553
kalpesh2, General Manager at AmericInn Hotel & Suites Johnston, responded to this review

Hello! Thank you for your review & your return business! I hope that your trip to the area was a success for you! We are glad to have been a part of your travels. We are pleased that you chose our hotel again. Look forward to seeing you again in the future. Have a great day! Thank you,

Peosta
Reviewed 4 weeks ago

The service at this hotel is second to none. Brooklyn, Barry and Brian do a fantastic job of taking care of their customers. We have been staying here for years and every time is great. We thank you guys for being so consistent. We know exactly what we are getting every time we stay here.

Review collected in partnership with AmericInn Hotels and Suites
 Report
Helpful?
Thank 621lancen
kalpesh2, General Manager at AmericInn Hotel & Suites Johnston, responded to this review

Thank you so much for your gracious words and your continued partonage with us. It has always great to hear when we do a great service to our guests. Looking forward to future stays with us.

Iowa
Reviewed 16 February 2017 via mobile

I did not stay at this location but I did stop by to confirm some dates that I have booked for some family that are coming to Iowa for a wedding. I was getting in a friendly manner and they were ready to help. Both Brooklyn and and Barry answered all my questions and made sure the dates I needed...

 Report
Helpful?
Thank Jerome-Iowa
kalpesh2, General Manager at AmericInn Hotel & Suites Johnston, responded to this review

Dear Jerome; Thank you for your kind words. I will make sure that the staff involved is informed of the review and let them know how pleased you were with them and their service. We look forward to meeting your family.

Fond du Lac, Wisconsin
Reviewed 14 January 2017

I have been staying here every time I come to the Des Moines area since 2010. I have never had a bad experience. The staff has always been very accommodating and helpful. I strongly recommend this hotel to anyone looking for comfort, value and a sense of home

Review collected in partnership with AmericInn Hotels and Suites
 Report
Helpful?
Thank 51MarkE51
kalpesh2, General Manager at AmericInn Hotel & Suites Johnston, responded to this review

Thank you so much for your gracious comments. I am very pleased that we can give you a home away from home. Thank you for your continued patronage, we look forward to see you again on your next visit

Shakopee, Minnesota
Reviewed 6 January 2017

The service of Melissa at the front desk was excellent. Melissa was helpful gave tips on places to eat in the area. The room was outstanding clean and could not ask for more. I would recommend this motel to all my friends and family. In addition when I'm back in the area I would stay with them.

 Report
Helpful?
Thank millersusan64
kalpesh2, General Manager at AmericInn Hotel & Suites Johnston, responded to this review

It is very easy to receive exceptional service and keep it to yourself. However, you took the time to share your experience with our office and we truly appreciate your feedback. On behalf of our hotel staff I am writing to let you know how delighted we were to receive your kind words of praise. We accommodate many guests each...

Tulsa, Oklahoma
Reviewed 3 January 2017

We had a good stay at a great rate at AmericInn. Keon helped my wife book a room over the phone and spent a considerable amount of time ensuring we got the best rate possible. He was there when we arrived and continued his courteous, professional service. I was impressed with his kindness and patience in dealing with us and...

 Report
Helpful?
Thank John A
kalpesh2, General Manager at AmericInn Hotel & Suites Johnston, responded to this review

It is very easy to receive exceptional service and keep it to yourself. However, you took the time to share your positive experience with our office and we truly appreciate your feedback. Your comments on our performance were very generous and will be passed on to the appropriate staff members. It’s always gratifying to know that our efforts were effective...

Reviewed 23 December 2016

The accommodations were nice, the location is great and the entire staff is friendly and helpful. The young lady named Brooklyn, who was working the front desk and greeted us, had a very pretty and contagious smile. She was extremely friendly, pleasant, went out of her way to make sure everything was satisfactory for us when we checked in. She...

 Report
Helpful?
Thank Earl P
kalpesh2, General Manager at AmericInn Hotel & Suites Johnston, responded to this review

Earl, It is very easy to receive exceptional service and keep it to yourself. However, you took the time to share your experience with our office and we truly appreciate your feedback. On behalf of our hotel staff I am writing to let you know how delighted we were to receive your kind words of praise. Your comments on our...

Reviewed 23 December 2016

This place rocks! Brooklyn helped us from start to finish during a difficult time for our family. She even helped explain how debit cards work, showing me what all the charges mean. She deserves a raise and promotion....will always stay here!!!

 Report
Helpful?
Thank Tom M
kalpesh2, General Manager at AmericInn Hotel & Suites Johnston, responded to this review

It is very easy to receive exceptional service and keep it to yourself. However, you took the time to share your positive experience with our office and we truly appreciate your feedback. Your comments on our performance were very generous and will be passed on to the appropriate staff members. It’s always gratifying to know that our efforts were effective...

Reviewed 19 December 2016 via mobile

Very friendly and helpful service while there just to use the swimming pool while in town visiting family. Brian and Linda were great! I'm an elite member and was glad to use the pool. Like staying at AmericInn as it is reasonable and has a nice breakfast.

 Report
Helpful?
Thank CubbyWi
kalpesh2, General Manager at AmericInn Hotel & Suites Johnston, responded to this review

Thank you for visiting the hotel. I am pleased that the staff took great care of you . Looking forward to seeing you again in the future

26 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2)
Viewed
Room/Suite (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (24)
Viewed
Hotel & Grounds (11)
Viewed
Dining (2)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Johnston
2.8 km away
Stoney Creek Hotel and Conference Center - Des Moines
3.4 km away
TownePlace Suites Des Moines Urbandale
0.4 km away
Ramada Tropics Resort / Conference Center Des Moines
Show Prices
Show Prices
Show Prices
3.3 km away
Microtel Inn & Suites by Wyndham Urbandale/Des Moines
3.2 km away
Hilton Garden Inn Des Moines/Urbandale
0.6 km away
Holiday Inn Hotel & Suites Des Moines - Northwest
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The upgraded rooms at the AmericInn Johnston include updated furnishings, room decor, 32" flat screen TVs and cozy Serta(R) Perfect Sleeper beds. The AmericInn Johnston hotel is conveniently located just off Interstates I-80 and I-35 on the outskirts of Des Moines and right on the border of Urbandale, Iowa. Visitors can explore our neighboring cities and attractions like the Buccaneer Ice Arena and Metro Ice Arena in Urbandale or the Waveland Golf Course in Clive. In nearby Altoona, gaming enthusiasts can visit the Prairie Meadows Race Track and Casino. We have a nice bike trail conveniently located behind the hotel, great for biking or just a quiet relaxing walk. Free parking; lot can house RV's, Semi's, Truck and Trailers and buses ... more   less 

Additional Information about AmericInn Hotel & Suites Johnston

Address: 5050 Merle Hay Rd, Johnston, IA 50131-1201
Region: United States > Iowa > Johnston
Price Range: RM328 - RM576 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — AmericInn Hotel & Suites Johnston 2.5*
Number of rooms: 89
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity and Hotels.com so you can book your AmericInn Hotel & Suites Johnston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Inn Johnston
Johnston Best Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from AmericInn Hotel & Suites Johnston staff and other travellers.
1 question
Ask a question
Lincoln, Nebraska
over a year ago

See all questions (1)

Questions? Get answers from AmericInn Hotel & Suites Johnston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms I have stayed in are very nice”
 of 5 bubbles terryblome, 12 Dec 2016 | Read review
“Don't stay in a room that has a window facing the pool.”
 of 5 bubbles Bepper0110, 27 Nov 2016 | Read review
“no elevators”
 of 5 bubbles cherylcarruthers1, 17 Nov 2016 | Read review
“We had a room which was next to the lobby. Was afraid it would be loud but it wasn't.”
 of 5 bubbles garvaisk, 28 Aug 2016 | Read review
“If you're a light sleeper, ask far a room away from I-80.”
 of 5 bubbles markm291, 23 Aug 2016 | Read review
5 of 5