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Hampton Inn & Suites Marshalltown

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305 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Marshalltown
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Showing 302: English reviews
Toronto, Canada
Reviewed 23 September 2016

Can't bet the price, quality and guarantee. Efficient check in with friendly staff, excellent complimentary breakfast, spotless rooms and comfortable beds and pillows. Close to the highway and not far from downtown.

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Helpful?
Thank Fraser H
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying at the Hampton Inn & Suites of Marshalltown and also for taking the time to complete a review regarding your stay with us. I’m happy to hear that you had a good overall experience. Our goal is to receive feedback such as yours. We look forward to your next stay and do hope it is soon.

Marshalltown, United States
Reviewed 22 September 2016

Pulled bait and switch on reservation type. Booked King room, offered Queen room at same price as King upon check in. Second time in less than 4 months this happened at this location. Offered me a upgrade room, on next trip, IF its available. Something tells me that the upgraded room wont be conveniently available. Hilton customer service told me...

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Helpful?
Thank Terry S
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for taking the time to review your recent stay at our property. We appreciate all feedback and use it as a learning experience so we can continue providing you with an overall wonderful stay when you visit our property. I apologize that the room type you reserved was not available upon check in. At times things occur that...

Houston, United States
Reviewed 15 September 2016

Nicely decorated guest rooms, more like a Hilton Brand than Hampton Inn. Was very pleased with the new contemporary style of furniture, carpet and colors. Located one block from Jordan Creek Mall where good restaurant's surround the mall and the hotel. Ideal location for night life, also across from hotel. My only complaint, I am a Diamond Member and did...

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Helpful?
Thank Joan R
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying with us and for also taking the time to complete a review regarding your stay with us. I’m happy to hear that you enjoyed your stay. We look forward to seeing you again soon.

Van Alstyne, Texas
Reviewed 13 September 2016 via mobile

Apparently not many people have discovered this gem yet because the parking lot was almost empty. Easy online check in. Got a free upgrade to a suite! Room was spacious and the bed was comfy. Nice hot food on the complimentary breakfast. Will definitely stay here again if I am in the area.

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Helpful?
Thank David E
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for completing a review regarding your recent stay with us in Marshalltown. I’m happy to hear that we delivered a comfortable room. We always strive to better ourselves and adding fresh cut fruit and “crack your own” eggs are only a couple new additions to our complimentary breakfast you enjoyed. I’m happy to hear you enjoyed your stay....

Minneapolis, Minnesota
Reviewed 7 September 2016

We only stayed one night in this hotel, but we had a great experience. There were many people at breakfast but they kept replenishing quickly. Room was very clean, staff very friendly. Worth the hunt for the driveway!

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Helpful?
Thank crumsandy
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying with us recently and for completing a review about your stay. I also appreciate you complementing our staff. They work hard to provide you with excellent service during your stay and being recognized is always appreciated. We look forward to accommodating you again on your return to Marshalltown.

North Kansas City, Missouri
Reviewed 24 August 2016

Very nice hotel very nice rooms. All the accommodations were most excellent. I would highly recommend this hotel. The only problem was finding it. This sign had been taken down for construction and we had to drive around in the dark to find it.

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Helpful?
Thank bertp583
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for completing a review regarding your recent stay with us in Marshalltown. I can understand your frustration regarding the entry into our property. We are hoping with new development coming to our area, a new more visible entrance will be in our near future. Our goal for every guest is a clean and friendly environment during every stay....

Overland Park, Kansas
Reviewed 24 August 2016

We stayed at the Hampton due to a funeral. Even though it was a sad occasion the accommodations made it easier. The room was extremely spacious and clean. The bed was very comfortable and it was nice not to worry about eating before we left. The continental breakfast was filling. The only thing I didn't like was walking through cigarette...

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Helpful?
Thank dfairall
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

I appreciate you taking time to complete a review regarding your recent stay with us in Marshalltown. My sincere condolences to you and your family. I’m happy to hear that although the circumstances for your stay were sad, we delivered a clean and comfortable room. Those Serta Perfect Sleeper mattresses are hard to beat and I’m glad you were comfortable....

Saint Louis, Missouri
Reviewed 21 August 2016

Hotel is an hour north of Knoxville. Excellent choice to stay and play. Can't wait to go back. Great rooms with included Internet. Very clean and feels brand new. Complimentary breakfast was very good and served In a very comfortable room.

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Helpful?
Thank 119jam
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying at the Hampton Inn & Suites of Marshalltown and also for taking the time to complete a review regarding your stay with us. I’m happy to hear that you had a good overall experience. We look forward to your next stay and do hope it is soon.

Marion, Kentucky
Reviewed 18 August 2016

Hotel was very clean, bed was comfortable, convenient location and staff was wonderful. We were in town for a reunion and hotel was close to their house and a lot of shopping and restaurants. Room was wonderful and we will definitely be back

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Helpful?
Thank Nina H
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying at the Hampton Inn & Suites of Marshalltown and also for taking the time to complete a review regarding your stay with us. I’m happy to hear that you had a good overall experience and that you enjoyed your interaction with my staff. I’m proud of the customer service my staff delivers and I’m glad to...

Chicago, Illinois
Reviewed 10 August 2016

We arrived at the hotel late. We could see the hotel, but we could not find the entrance. This hotel could use a sign on the main road. When we mentioned our difficulty finding, clerk told us the hotel would need to purchase additional land for a sign. Out side the lack of chair in room and small fridge, room...

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Helpful?
Thank 399jacklyng
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for completing a review regarding your recent stay with us in Marshalltown. I can understand your frustration regarding the entry into our property. We are hoping with new development coming to our area, a new more visible entrance will be in our near future. We have attempted to purchase land for a sign however the owner of the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hampton Inn & Suites Marshalltown

Address: 20 Iowa Ave W, Marshalltown, IA 50158-4780
Region: United States > Iowa > Marshalltown
Price Range: RM458 - RM689 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Marshalltown 2.5*
Number of rooms: 80
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Also Known As:
Hampton Inn And Suites
Hampton Hotel Marshalltown
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Marshalltown staff and other travellers.
5 questions
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Denton, Texas
over a year ago
Rapid City, South Dakota
Atlantic, IA
over a year ago

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Questions? Get answers from Hampton Inn & Suites Marshalltown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms were great.. we were on the 2nd floor towards the middle.”
 of 5 bubbles 660amiet, 14 Jun 2016 | Read review
“Get a room on the back/corn filed side.”
 of 5 bubbles benzonit, 20 Sep 2015 | Read review
“stay on upper floor”
 of 5 bubbles TerMar1981, 29 Jul 2015 | Read review
“Upgrade to a King, if you have the chance to do so.”
 of 5 bubbles jrosetree, 18 Jun 2015 | Read review
“We were on the 3rd floor facing west, which was fairly quiet.”
 of 5 bubbles Globetrotter22013, 26 May 2015 | Read review
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