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Holiday Inn Express & Suites Mason City

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Holiday Inn Express & Suites Mason City
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166 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Des Moines, Iowa
Reviewed 8 October 2016 via mobile

I think we took the last room available. They did offer a bereavement rate which was nice. Room was very clean. Rates were higher than expected for a small town that I grew up in. It was conveniently located across from Ruby Tuesday, so it was nice to walk over for supper. Staff was very nice.

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Helpful?
Thank Lori W
CShellhart, Manager at Holiday Inn Express & Suites Mason City, responded to this review

Lori W, I'm glad that we could help you out during a time when it is needed the most. We are sorry for your loss. It makes me smile to hear that our staff was very pleasant, and the rooms were clean! We hope to see you again, just not on the same circumstances. Thank you.

Scottsdale, Arizona
Reviewed 3 October 2016

Nice new property, very modern, clean and comfortable. If all holiday inn express were this nice, would be my go to property when traveling. helpful staff, but mainly new, modern comfortable. would recommend

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Thank jamminneapolis
CShellhart, Manager at Holiday Inn Express & Suites Mason City, responded to this review

Jamminneapolis, Thank you for your kind words. Our staff takes a lot of pride in cleanliness, and want to make sure you have a clean and comfy stay! We hope to see you again!

Neenah, Wisconsin
Reviewed 26 September 2016

After cutting our losses at the nearby Clarion Inn (a facility desperately in need of demolition), we found a late night vacancy at Holiday Inn Express in Mason City. This was a God-send! Everything was clean, comfortable, and quiet. The price was reasonable. In the morning? Pancakes from a pancake machine, cinnamon rolls, and more. It was great, and great...

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Helpful?
Thank Adam P
CShellhart, Manager at Holiday Inn Express & Suites Mason City, responded to this review

Adam P, I am at a loss of words right now. This review is everything we would hope a guest that walks through our doors would feel like! Firstly, thank you for taking the time to tell us about your stay! We greatly appreciate it. Secondly, our staff strives for greatness. Our top priorities are cleanliness and service. We never...

Bloomington, Minnesota
Reviewed 3 September 2016

Everything about this place was top notch. Clean, well-appointed room, large bathroom, quiet surroundings, excellent breakfast. Perfect location to downtown museums, plus just a short drive to Clear Lake for additional sightseeing. Don't skip the beautiful Northern Iowa Gardens in Clear Lake!

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Helpful?
Thank bobnorita
CShellhart, Manager at Holiday Inn Express & Suites Mason City, responded to this review

Bobnorita, Thank you for taking the time to let us know about your 5 star stay!! We appreciate it greatly. I'm glad that our hard work showed during your stay! We pride ourselves in cleanliness and service. On top of all the amenities we have to offer, our town is full of old gems, so I am glad you had...

Reviewed 28 August 2016

We usually stay at a different chain, but decided to try this property because of the ratings it received. It was considerably less than the usual hotel chain we frequent, and we were a bit apprehensive. We are so glad that we took a chance. It was by far the best property that we have stayed at in a long...

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Cathy M
CShellhart, Manager at Holiday Inn Express & Suites Mason City, responded to this review

Cathy M, I am super excited about your review. Firstly, thank you for taking the time to let us know about your experience. Secondly, I'm glad that we had such a great impression on you during your FIRST stay at our property. Thank you for giving us a chance, and hopefully many more to come!

Des Moines, Iowa
Reviewed 27 August 2016 via mobile

Newer hotel, spacious rooms, nice lobby, friendly staff. Very clean. We were there for a class reunion and they let us use the conference room to sit around and talk in the evening. Would stay there again! Also, very easy 8 mile drive to Clear Lake.

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Thank KEADSM
CShellhart, Manager at Holiday Inn Express & Suites Mason City, responded to this review

Keadsm, Thank you for your kind words. Cleanliness is a huge priority of ours. Thank you for taking the time to let us know how well we are doing in that aspect. We would love you have you again!!

Minnesota
Reviewed 26 August 2016

We recently stayed overnight with grandchildren for a family reunion and had a great time. We booked 2 rooms and found both to be roomy and clean. Pool area is very nice and breakfast was great. We have stayed here many times and will again!

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Thank lesfergie5
CShellhart, Manager at Holiday Inn Express & Suites Mason City, responded to this review

Lesfergie5, Thank you for taking the time to let us know about your stay. We appreciate your business as well as your loyalty. We strive to make sure our guests are taken care of 100% in the areas of service and cleanliness. I'm glad that its not being looked over. We would love to see you again soon!

Reviewed 12 August 2016 via mobile

We stay in a lot of Holiday inn expresses and this one on first impression was very nice, seemed very new and was laid out nicely Room: beds where comfortable and room very clean, most of the express hotels we stay in don't have bathroom fans but this one did and was happy about that Pool area: there wasn't a...

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Thank Aaron S
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Mason City, responded to this review

Dear Aaron S, Thank you for staying with us and submitting a review online. We work hard to make your stay comfortable and pleasant so we are pleased to note that you were satisfied with the bed condition, clean rooms, bathroom amenities and nice hotel layout. It is truly regrettable that you were disappointed with the absence of hot tub....

Milwaukee, Wisconsin
Reviewed 8 August 2016

Our room was nice and the beds were comfortable, HOWEVER, we were looking forward to the pool, which we were told was closed indefinitely. Thank goodness we didn't have young children with us! The breakfast was poor...the eggs were almost crispy, they were so dried out. So, if you're just looking for a nice room, you should stay here. If...

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Helpful?
Thank bauercat
CShellhart, Manager at Holiday Inn Express & Suites Mason City, responded to this review

Bauercat, I sincerely apologize you were told the pool was closed indefinitely. We are actually working very hard on getting it back up and running. We are hoping it will only be closed through this next week. I'm glad that you loved the rooms!! We take a lot of pride cleanliness, so thank you for letting us know we are...

Overland Park, Kansas
Reviewed 7 August 2016 via mobile

If you're traveling in northern Iowa this place is fabulous. The hotel seems fairly new and the suite we stayed in was comfortable and up to date. The beds were very comfortable with high end mattresses. We didn't want to get up! Had a nice kitchenette in the room and a modern bathroom. Would stay here again. Only con is...

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Helpful?
Thank TwinMom2001
CShellhart, Manager at Holiday Inn Express & Suites Mason City, responded to this review

TwinMom2001, We are glad you loved your stay here at our hotel!! We pride ourselves on cleanliness and service! We hope to see you again in the future! P.S. I may be bias, but we do have the best beds!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Holiday Inn Express & Suites Mason City

Address: 3041 4th St SW, Mason City, IA 50401-1567
Region: United States > Iowa > Mason City
Price Range: RM444 - RM689 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Mason City 2.5*
Number of rooms: 87
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Also Known As:
Holiday Inn Express & Suites Mason City Hotel Mason City
Holiday Inn Express And Suites Mason City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Mason City staff and other travellers.
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Questions? Get answers from Holiday Inn Express & Suites Mason City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor rooms are very convenient when traveling with small children-close to the pool and breakfast area.”
 of 5 bubbles lesfergie5, 25 Aug 2016 | Read review
“hotel is angled from the main road so rooms on both sides are quiet.”
 of 5 bubbles charliec749, 11 Jul 2016 | Read review
“For quiet rooms, choose 3rd floor”
 of 5 bubbles sarahtJ2907SW, 9 May 2016 | Read review
“All rooms are nice and quiet.”
 of 5 bubbles Charlie282, 1 Oct 2015 | Read review
“This is a well kept property and all of the rooms we have had are quiet.”
 of 5 bubbles betsyv2014, 22 Sep 2015 | Read review
5 of 5