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All reviewshot tubfront deskroom was comfortable and cleanstay there againgreat place to staywafflesbreakfast selectionother hotelsbreakfast areastaff was very friendlybiscuits and gravypleasant stayparking lotwaffle makereasy accessin townmotel
Room and bathroom was clean but could hear dogs barking and was very disappointed the pool was closed down. It was very slick when you first walked into the hotel because it had snowed the day before they need a larger rug down when you...More
Response from Bobbie Jo S, Front Office Manager at Best Western Mt. Pleasant InnResponded 2 days ago
On behalf of our entire team we would like to apologize for those negative encounters you experienced during your stay with us. We assure you a much better experience on your next stop.
-Best Western Staff
The rates for the room was decent. It was 13 below outside so much of the 2 days in Mt Pleasant was spent around the motel. All of the employees from the Manager to the desk help to the room attendants were wonderful.More
Thank Joe F
Response from Bobbie Jo S, Front Office Manager at Best Western Mt. Pleasant InnResponded 30 January 2018
Good Morning Joe!
On behalf of our entire staff here at Best Western we want to thank you for your great review! We appreciate your business and loyalty to our property. We look forward to seeing you again in the future. Please let us know...More
Nice basic Best Western in SE Iowa was very clean and parking was close and adequate. Highway access was close and easy. Bonus: electrical outlets available for electric and plug-in hybrid vehicle owners. Breakfast was the typical BW fare. Table space could be tight if...More
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Response from Bobbie Jo S, Front Office Manager at Best Western Mt. Pleasant InnResponded 1 week ago
Thank you for reviewing our property. We were glad to have you stay with us and hope to accommodate you on your next stay in our area.
I stopped here overnight while traveling an business. The staff was friendly, the breakfast was filling. Wifi internet was so so . The room and Bed were very clean. The TV had a surprising amount of channelsMore
1 Thank Patrick G
Response from Bobbie Jo S, Front Office Manager at Best Western Mt. Pleasant InnResponded 22 February 2018
Good morning Patrick,
On behalf of our staff we would like to apologize for the internet not being up to par. We appreciate your loyalty to our business and we greatly appreciate the feedback you had to offer. We hope to accommodate you during your...More
First off, the staff is very friendly and helpful. I have stayed here in the past and it has progressively gone downhill. There's just too many details being ignored at this place. I do alot of computer work when I stay in a motel and...More
Thank Jeff W
Response from Bobbie Jo S, Front Office Manager at Best Western Mt. Pleasant InnResponded 1 February 2018
I do apologize for your less than satisfactory experience with us. We are sorry that your desk/work area was inadequate, however most of our lamps do have plug ins on the sides of them. Contacting the front desk while your finding issues is the...More