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Holiday Inn Express & Suites Northwood

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70 Reviews from our TripAdvisor Community

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Showing 70: English reviews
Little Falls, Minnesota
Reviewed 14 October 2015

We needed a placed to stay after driving all day from Missouri to Minnesota. The front desk lady was a lot of fun and very courteous. The rooms were a "10" and you couldn't ask more from a hotel. As I said, a very pleasant experience.

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Helpful?
Thank mgaryblock
General_Manager4712, General Manager at Holiday Inn Express & Suites Northwood, responded to this review

Thank you so much for taking the time to write a review on our hotel. It is so great to hear that you were able to enjoy your room after a long day of driving. It is also fantastic to hear that you enjoyed the company of our front desk team member. Thank you again for the 5 Stars! We...

Weston-super-Mare, United Kingdom
Reviewed 27 September 2015

Allocated room 305 for my one night stay. Originally I was allocated a room without a fridge, which I needed, but was switched without a problem. Perhaps because HIE always gives me a room with a fridge, I just expected it to be in the room or perhaps because I am a Gold Rewards Card member they have just do...

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Helpful?
Thank GasFromSomerset
General_Manager4712, Front Office Manager at Holiday Inn Express & Suites Northwood, responded to this review

Thank you for the wonderful review! We are pleased you had a great stay with us at our property and that we lived up to your expectations. If you are ever in town in the future, please come and stay again!

Schertz, Texas
Reviewed 25 September 2015 via mobile

Right across from as small casino with a Burger King and a gas station. Newer hotel with the standard offerings and all was good. Small pool and exercise room for those that are interested. Room was very nice with plenty of towels in the bathroom. Beds were very comfortable and noise was nonexistent. Very good stay. GREAT Military rate!!!

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Helpful?
Thank Prohack36
General_Manager4712, Manager at Holiday Inn Express & Suites Northwood, responded to this review

Thank you very much for your review on our hotel. We are very pleased to see that you were able to enjoy our amenities as well as our quiet location. We greatly appreciate your review and hope to see you again in the future!

Red Wing, Minnesota, United States
Reviewed 21 September 2015

We ended up taking a king suite for the nite because that is all they had left. It was a nice room but nothing special, a bit more space and a fridge and microwave (which we didn't use). You really didn't get a lot of bang for your buck. In the morning, housekeeping was cleaning the room next to us...

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Helpful?
Thank Nora A
General_Manager4712, General Manager at Holiday Inn Express & Suites Northwood, responded to this review

Thank you so much for taking the time to write a review on our Holiday Inn Express and Suites. I would like to apologize for the doors slamming, I have talked with housekeeping and reminded them to watch how the doors close behind them. I am also sorry you had issues with calling the hotel. We have had a few...

La Crosse, Wisconsin
Reviewed 19 September 2015

This is a beautiful, new hotel located directly across the street from Diamond Joe casino. However, it is missing some basic room essentials, that I would think would be a "given" with this level of a hotel. There is no refrigerator or microwave in the room. This was a disappointment. Also, there is no ventilation fan in the bathroom, making...

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Helpful?
Thank Susan S
General_Manager4712, General Manager at Holiday Inn Express & Suites Northwood, responded to this review

Thank you so much for your informational review. We are sorry that not all of our rooms contain refrigerators and microwaves, we do have a few extra of each that are available upon request until they are gone. I am also sorry about the lack of water, we do have bottled water behind the desk for complimentary use as well...

Minnesota
Reviewed 13 September 2015

Reserved this hotel specifically for the casino across the street. Nice clean hotel. I notified staff we'd have a very late check in.... no problem. Comfy bed and sheets. Didn't disappoint. Good smelling toiletries.

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Helpful?
Thank janelje
General_Manager4712, General Manager at Holiday Inn Express & Suites Northwood, responded to this review

Thank you very much for taking the time to write a review on our Holiday Inn Express and Suites. It is wonderful to hear that, despite the late check in, you were able to have a good check in experience. It is also great to hear that you liked the bed and found the sheets "soft." We very much appreciate...

Belleville, Michigan
Reviewed 11 August 2015

We have stayed here a couple time on our way out west. Quiet place and casino next door is a nice distraction. Staff is very friendly and we will stay here again. The pool was nice and there is a hot tub.

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Helpful?
Thank Travelmoorenow
General_Manager4712, General Manager at Holiday Inn Express & Suites Northwood, responded to this review

Thank you so much for your 5 Star Review! It is so wonderful to hear that you enjoy our quiet location next to the casino. I am happy to see that you found the staff friendly and were able to enjoy both the pool and hot tub. We definitely hope to see you again if you make it back to...

Minneapolis, Minnesota
Reviewed 3 August 2015 via mobile

We stayed here this past weekend for a wedding. The hotel was clean, modern, comfortable, and had many amenities. I have to comment on the outstanding customer service that we had as well. Our only complaint was that the AC was either broken, or controlled, so it wasn't as cold as we would have liked. We would stay here again...

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Helpful?
Thank ShannonMarie0385
General_Manager4712, General Manager at Holiday Inn Express & Suites Northwood, responded to this review

Thank you so much for your 4 Star Review! We are very happy to see that you were able to enjoy your stay. It pleases us to hear that you were able to enjoy the customer service and amenities. I am sorry that the AC in your room didn't seem to be working properly. We are currently going through and...

Eden Prairie, Minnesota
Reviewed 25 July 2015

We were coming back from a two week cross country road trip when we had to stop unexpectedly due to a minor illness. When we pulled off the highway to use the wayside rest area, low and behold, there was a Holiday Inn Express. We have stayed in many of these and once again this one did not disappoint. Always...

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Helpful?
Thank LCMey
General_Manager4712, General Manager at Holiday Inn Express & Suites Northwood, responded to this review

Thank you so much for your review. I am very sorry to hear that you were ill during your road trip as those are never fun. I am however grateful that we were able to accommodate you and allow you to get the proper rest you needed to get will quickly so you could continue on your journey. We hope...

Broomfield, Colorado, United States
Reviewed 19 June 2015

We made reservations for a 2 queen bed room and we assumed that it would have a small refrigerator and a micro wave. When we checked in and got to our room we found out different...no refrigerator or microwave! We had to upgrade to a "suite" in order to have these items in our room. We'd never had to do...

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Helpful?
Thank Diane O
General_Manager4712, Manager at Holiday Inn Express & Suites Northwood, responded to this review

Diane, Thank you very much for taking the time to leave feedback on your stay with us. I am sorry to hear that there was confusion regarding the refrigerator and microwave in your original room. I will definitely make sure to discuss with the Front Desk Team that we need to make sure we are explaining room types at check-in....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Express & Suites Northwood

Address: 4712 Wheelerwood Rd, Northwood, IA 50459-8762
Region: United States > Iowa > Northwood
Price Range: RM463 - RM868 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Northwood 2.5*
Number of rooms: 60
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Also Known As:
Holiday Inn Express And Suites Northwood
Holiday Inn Express & Suites Northwood Hotel Northwood
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Northwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We faced the back which gave a typical Iowa view of green rolling grassland.”
 of 5 bubbles willtulsaok, 14 Oct 2016 | Read review
“The back of the building faced an expansive cornfield, so no traffic noise concerns.”
 of 5 bubbles Robin61_13, 8 Sep 2016 | Read review
“If you are sensitive to noise, choose a room on the west side, away from the frontage road and gas station.”
 of 5 bubbles Golf_Scuba_Eat, 5 Dec 2015 | Read review
“South side has open field view. I liked it.”
 of 5 bubbles Gomoboo, 20 Oct 2015 | Read review
“Get a standard room, no need to pay more for a suite.”
 of 5 bubbles noraa215, 20 Sep 2015 | Read review
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