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Quality Inn

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122 Reviews from our TripAdvisor Community

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Showing 122: English reviews
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Buffalo Center
Reviewed 1 week ago

Behind a small truck stop, in a semi industrial area. Bed was clean and comfortable, shower was clean too. The property has potential. The front desk people were very friendly. The TV was a nightmare. Not worth the price. Housekeeping and maintenance need some training. I'll leave it at that.

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Helpful?
Thank David Patrick H
Piyush P, Manager at Quality Inn, responded to this review

Dear Mr. Patrick, I thank you for bringing to my attention that I need to work with our maintenance and housekeeping department. I ensure that I will provide more training to all staff members and thank you for your valuable feedback. I hope you will give us another chance when you are back in town. Sincerely, Piyush P Manager

Milwaukee
Reviewed 2 weeks ago

Bad experience started with surly front desk clerk, then moved into the fact that they only have one entrance door to the entire hotel. Of course our room was at the opposite end of the building from the entrance. The tv requires two remotes, only one of which was in the room. Breakfast selection was not great. Depleted items could...

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Helpful?
Thank Lora J
Piyush P, Manager at Quality Inn, responded to this review

I am extremely disappointed to hear about the inconvenience you had at our hotel. I will personally be investigating this incident and speaking with each department to ensure this does not happen again. I truly thank you for bringing this to my attention and I do hope you will give us another chance when you are back in town. Sincerely,...

Chicago, Il
Reviewed 30 December 2016

They allow dogs so that was nice for us. The Hotel may be going through an upgrade because parts of the walls were not yet painted . The hotel staff was friendly and helpful yet not always at the front desk. Never had to wait more than 5 minutes before someone was available. Our room faced the back and it...

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Helpful?
1Thank Mikecohike
Piyush P, Manager at Quality Inn, responded to this review

Thank you so much for taking the time to provide us valuable feedback. We are a pet friendly facility and very pleased to hear that you enjoyed that. We are currently doing renovations and hope to be done soon and glad they did not disturb you. We take pride in providing friendly service, clean, comfortable, and quiet rooms, and at...

Des Moines, Iowa
Reviewed 20 December 2016

Had difficulty finding someone at the front desk. She was friendly when she was there. Turning on the TV was about a five step process. The front desk clerk had to come show me, so maybe that's were she was a lot of the time. Mini fridge was so loud that I unplugged it. Hard to regulate the heat so...

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Helpful?
1Thank Jane H
Piyush P, Manager at Quality Inn, responded to this review

I am extremely sorry to hear about the inconvenience you had at our hotel. We have been having some issues with the new TV boxes and are working with the cable company to resolve that as quickly as possible. Thank you for giving us feedback on the mini fridge, the heat unit, water pressure, breakfast and the beds. It's feedback...

Tulsa, Oklahoma
Reviewed 8 December 2016 via mobile

This was a nice hotel to stop for the night. Room was clean and beds were comfortable. Shower was great and nice amenities. Breakfast was cold and a pretty small selection. Probably should go somewhere else to eat.

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Helpful?
Thank Kristine M
Piyush P, Manager at Quality Inn, responded to this review

Thank you so much for taking the time out of your busy schedule to provide us feedback. I am so happy to hear you enjoyed our clean rooms, comfortable beds, great shower and the amenities at our hotel. We look forward to seeing you in your future travels. Sincerely, Piyush P Manager

Woodward, Oklahoma
Reviewed 19 July 2016 via mobile

Location was oddly placed right next to a truck stop with semis driving right by the entrance. I didn't feel safe letting my 10 year old out of my sight for a second. The room was dated, but clean. The room was close to 80 degrees when we got there. Turned the AC on high and room was barely cooled...

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Helpful?
Thank ZakrzM
Piyush P, Manager at Quality Inn, responded to this review

I'm very sorry about anything that caused your stay to be anything less than what you were expecting for your stay. Our hotel is very safe and the safety of our guests is our top priority. I am having our maintenance person check the a/c in your room to make sure that it will be running properly to keep the...

Highland, Wisconsin
Reviewed 26 May 2016

Sent email to Hotel, never heard back. They failed at customer satisfaction and never made an attempt to make it better in the end. Commenting to let you know how disappointed we were when we left your hotel. The disappointments stacked upon each other and the final disappointment was finding out we were charged more than quoted. To refresh you...

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Helpful?
1Thank Diane S
Piyush P, Manager at Quality Inn, responded to this review

I am so sorry about the issues during stay and for not meeting your expectations. Our goal is to give our guests everything they need for a relaxing stay in clean convenient room. We do our best to accommodate everyone and we encourage our guests to let us know about any problems so that we can resolve them right on...

McPherson, Kansas
Reviewed 9 January 2016

AAA gets you a pretty good discount (my total was $70, w/tax), and the place is nice, clean, and comfortable. The breakfast was sparse and yech, but I never usually eat motel breakfast anyway. But the TV and remote control was something you had to already know or ready to learn. It was one of the satellites and you felt...

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Helpful?
Thank mike h
Piyush P, Manager at Quality Inn, responded to this review

I apologize for the inconvenience you experienced with the remote and thank you for your feedback. We are always looking for ways to improve and to provide a more comfortable and relaxing stay for each of our guests. I am addressing your comments and will be working to make sure that everything is just right for every stay. Sincerely, Piyush...

South Haven, Kansas
Reviewed 21 November 2015

We were just traveling through and needed a place for the night. From the time we entered the front door until the time we checked out, we were well taken care of. We enjoyed the pool, the breakfast, and the friendly staff.

Review collected in partnership with Days Inn
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Helpful?
Thank kenshari
Piyush P, Manager at Quality Inn, responded to this review

Thanks for letting us know about your good experience it's always great to hear about all of wonderful stays that our valued guests have. We hope to see you again soon and to hear about your next stay with us. Thanks again for your kind words and for choosing us for your stay in Osceola. Sincerely, Piyush P Manager

Treynor
Reviewed 28 October 2015

Review collected in partnership with Days Inn
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Thank nekleins
Piyush P, Manager at Quality Inn, responded to this review

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available

Additional Information about Quality Inn

Address: 710 Warren Ave, I-35 Exit 33, Osceola, IA 50213-9537 (Formerly Days Inn Osceola)
Region: United States > Iowa > Osceola
Price Range: RM337 - RM478 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 45
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Also Known As:
Days Inn Osceola
Osceola Days Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn staff and other travellers.
2 questions
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Humboldt, Tennessee
8 months ago
over a year ago

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Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The back side is quiet.”
 of 5 bubbles Mikecohike, 29 Dec 2016 | Read review
“Osceola reminded me of Trulia, Texas in one bad way. They skimp on street lighting and make it a little hazardous for night driving.”
 of 5 bubbles 233mikeh233, 8 Jan 2016 | Read review
“Our room was on lower level on the back side which could be reason we did not hear any of the train/truck noise others complained about”
 of 5 bubbles R1918KMkathys, 8 Sep 2015 | Read review
“Read the reviews in advance. Had I done so in this situation, I would have avoided this place.”
 of 5 bubbles virgbrown, 30 Aug 2014 | Read review
“If something is wrong with the room, call the front desk immediately. They usually will try to fix the problem.”
 of 5 bubbles Colleen-K-Wis, 21 Feb 2014 | Read review
5 of 5