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Overview
  • Excellent12%
  • Very good18%
  • Average21%
  • Poor29%
  • Terrible20%
12 Nov 2017
“Needs updated”
9 May 2017
“Average older hotel”
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Pets Allowed
Wheelchair Access
2 Star Hotel
All hotel details
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (131)
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1 - 5 of 131 reviews
Reviewed 7 February 2018

Krissy the assistant general manager was great. Excellent service and extremely friendly and professional. Great service, clean, comfortable room. Excellent recommendation for Nana Greer's family table great food, excellent pies the blackberry is to die for and Krissy sent us to it.More

Thank Jason K
Response from piyushp457, Manager at Quality InnResponded 18 February 2018

Dear Jason, Thank you for your feedback. It is the goal of every team member of the Quality Inn to provide a wonderful experience for our guests. We pride ourselves on going above and beyond to put a smile on our guests face. Thank you...More

Reviewed 13 November 2017 via mobile

Stayed in Room # 111. Bathroom tiles is loose when you step on it. Door jam very worn in bathroom needs refinished. Bedside lamp on right side goes off when you set on the left side. Staff friendly. Room clean. Halls quiet but be ready...More

Thank rickayj
Response from piyushp457, Manager at Quality InnResponded 8 December 2017

Dear Valued Guest, Thank you for your valued feedback regarding the issues with your room during your recent stay with us. I have passed the information on to our maintenance department so that the issues may be resolved in a timely manner. It is disappointing...More

Reviewed 9 September 2017

1. Room to room (and hallway), is very quiet, never heard my co-worker in go in and out of his room next door! 2. Got the honor of listening to the semi's outside all night long, including the one that blew his air horn at...More

Thank Tim S
Response from Krissy M, Front Office Manager at Quality InnResponded 6 October 2017

I would like to personally apologize for the issues that you had during your stay with us. I am personally looking into the issues that you have brought to our attention. I will be addressing these issues with all of the appropriate departments and team...More

Reviewed 20 August 2017

I read good reviews, but im checked in the room is dirty, cobwebs on the walls above the beds. The worst part is the toilet is filthy, the rest stop was cleaner. Ive never been more disgusted with a hotel room severely disappointed with this...More

Thank rezgirl18
Response from Krissy M, Manager at Quality InnResponded 6 October 2017

I am so sorry to hear of the housekeeping issues that you had in your room. This is not our standard practice and I will be addressing this with the entire housekeeping team. I hope that you will give us another chance in the future....More

Reviewed 17 June 2017

Room was a little older in decor, however it was extremely clean and comfortable. the staff throughout the entire stay were friendly and very accomodating. always a smile on their faces. CeLena and Krissy were SUPER great. Thank you for the great experience. Will be...More

Thank Amanda G
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Best Value Properties in Osceola, IA
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About
Amenities
Top amenities
Pool
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Things to do
Pool
Hot Tub
Details
Price range
US$82 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$82 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (9)
Room & Suite (23)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
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bonnienorthwood
8 July 2016|
Answer
Response from piyushp457 | Property representative |
Good Morning, Yes we do have Hair dryers in all the rooms. Thanks
0
Votes
rumop
19 January 2016|
Answer
Response from Cindy M |
U have until 6pm day of reservation to cancel. And they don't put on credit card until u get there
0
Votes
Room Tips
"back side of hotel our rm was 114, specifically not to be awakened by the early departuresof the truckers"
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"They the Super 8 next door, or the American Inn on the other side of the Interstate!"
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"Request a room on the other side of the gas station/truck fueling depot."
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"The back side is quiet."
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