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AmericInn Hotel & Suites Pella

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#3 of 7 Hotels in Pella
Certificate of Excellence
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AmericInn Hotel & Suites Pella
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142 Reviews from our TripAdvisor Community

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Showing 142: English reviews
Bellefonte, Pennsylvania
Reviewed 16 December 2016 via mobile

I can't claim to be an expert but I see hotels 3 out of 4 weeks a month. I typically stay in IHG or Marriott hotels all over. This hotel seems to have been recently renovated and updated, which is pleasant to see. It is welcoming and the Christmas tree up front adds a nice touch. The wifi was great,...

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Helpful?
Thank TJ C
AmericInn01, General Manager at AmericInn Hotel & Suites Pella, responded to this review

Hi TJ! Thank you for your kind words. We are all like a bunch of children at Christmas, when these reviews come in. In fact, we post them in the back room, so yours will be there in just a few minutes. Please take a look at my last response, so that you can learn of all of the new...

Cedar Falls, Iowa
Reviewed 5 December 2016

Stayed one night & found the facility to be very clean & kept up well. Looks like the rooms & other areas had been updated not too long ago. Location easy to find & there are eating places and a Walmart close by.

Review collected in partnership with AmericInn Hotels and Suites
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Helpful?
Thank PAA2014
AmericInn01, General Manager at AmericInn Hotel & Suites Pella, responded to this review

Hi there! Thank you, so much, for taking the time on this kind review. We have a lovely staff here, that genuinely cares about the hotel and each guest that comes through our door. We are always looking to see how we might make your visit a "WOW" experience. Our latest addition is the new Pub and Eatery we recently...

Chicago, Illinois
Reviewed 7 November 2016

We stayed 2 nights, a Friday and a Saturday night. Every staff member I spoke with was very, very nice. The towels in our room were in good condition. The complimentary hot breakfast was a step above other complimentary hotel breakfasts I've experienced. The breakfast buffet is available for 4 hours each morning. The hotel has 2 computers in their...

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Helpful?
Thank Marie715
AmericInn01, General Manager at AmericInn Hotel & Suites Pella, responded to this review

Hi Marie, Thank you for taking the time on this review. I am very glad to hear that you were comfortable and satisfied with your time with us. We recognize that there are many choices in Pella, so none of us take it for granted when you choose us. I am very lucky to have the staff I have, and...

Reviewed 21 October 2016 via mobile

Had too stand there and wait forever just too get checked in. While the staff just sat there in the back and visited. We finally got too our room and it smelled bad. Sheets weren't changed cause there were crumbs in the bed. I went too the pool area too sit in the hot tub too relax and it was...

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Helpful?
Thank Businessfor
AmericInn01, General Manager at AmericInn Hotel & Suites Pella, responded to this review

Thank you for your time on this. It's always nice to see people so generous with their time, even if it's criticism we can learn from. We take these kind of reviews very seriously, which is why we went to the trouble of reviewing hours of video to see who we needed to focus more training on. Unfortunately, we could...

mo
Reviewed 20 October 2016

Our family of 6 stayed 2 nights. We have 4 kids so they were excited to swim in the pool. Our first night there we didn't have time to swim in the pool so by the next evening the kids were ready to swim. We get into the pool area. The lady comes in and say "we can not bring...

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Helpful?
Thank kristiMo
AmericInn01, General Manager at AmericInn Hotel & Suites Pella, responded to this review

Hi Kristi, Thank you for taking the time on your review. I apologize for the inconvenience you and your family experienced. I know the pool area is a great treat for the little ones, and I am so sorry if we caused any of them to be disappointed. We take a great deal of pride in making sure that everyone...

Omaha, Nebraska
Reviewed 5 October 2016

Great staff fresh cookies upon arrival...staff member Donna was a great help with telling us where the resturants are....helped us with our tv and showing us how to use the direct tv....excellent service over all

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Thank rescue6368
AmericInn01, General Manager at AmericInn Hotel & Suites Pella, responded to this review

Hello, Rescue6368. Thank you for your time you offered us on this review. I would definitely agree that Donna is an asset to the hotel, and all of her coworkers. We all love her. And everyone loves the cookies! Thank you, again, and Donna appreciates the mention. Gina Robinson

Missouri
Reviewed 1 October 2016

Warm greeting upon my arrival. The room was large and clean. Wonderful bed. Linens are a bit tired however Might be time for an update Yummy chocolate cookies available for the guests. I did not eat breakfast here so I can't comment on it Overall I will definitely stay here again. Value was very good compared to other places I've...

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Thank aggiesmom
AmericInn01, General Manager at AmericInn Hotel & Suites Pella, responded to this review

Hello, Thank you for the time you took on this review. I am very glad that it met with your approval, and that you found the rate to be reasonable. I always tell folks that my product compares to the higher end on quality, and my rate compares to the lower end, for savings. Sorry to hear about the linens....

Lake Zurich
Reviewed 27 September 2016

Our recent stay was a bit less than expected. The staff was very friendly and accommodating. Our room was spacious and clean. However, the sink drain runs very slowly and the linens and towels are very worn. We had a good nights sleep but were awakened very early by an extremely squeaky floor being walked on above us. We did...

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2Thank MaryLakeZurich
AmericInn01, General Manager at AmericInn Hotel & Suites Pella, responded to this review

Hi Mary, Gosh, I am so sorry to learn of your struggles. Ironically, the quietness of the rooms is something I continually hear the guests praising at the Front Desk, as you can also see from previous posts, even when we've had a house full of football players. I am curious how this happened, so I will be taking a...

Central City, Nebraska
Reviewed 17 September 2016

We have stayed here 3-4 times .always clean and a great breakfast.....I needed a higher chair to sit in after having medical issues with a leg....the manager brought me a chair that was easy to,get out of....it,helped so much,with our stay.....very comfortable beds and room decor very pleasant....I would recommend this location to everyone....

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Helpful?
Thank Donna G
AmericInn01, General Manager at AmericInn Hotel & Suites Pella, responded to this review

Hello, Donna G! Thank you for taking the time on giving us your review. I am always honored whenever we have returning guests. I know how many choices there are in the small community of Pella. I'm glad that you were able to find comfort in your stay. I know you were struggling with a recent injury, which meant you...

Reviewed 14 September 2016

Came in town for a softball tournament. I usually never sleep well in hotels, especially when my husband can't join us...anyway, whatever brand of mattress and pillows they use they are superb! Best nights sleep I had in a long time and I even had a head cold! The pillows are like little cloud nuggets! If I could have taken...

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Helpful?
1Thank Alicia W
AmericInn01, General Manager at AmericInn Hotel & Suites Pella, responded to this review

Greetings, Alicia! Thank you for the time you spent on this review. I am always impressed when folks, like you, take time out of your busy day to give us your feedback. I think we visited on the phone, and like I said then, it is a common report from all of the guests that the beds are very comfortable....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
AmericInn Hotel & Suites PellaWelcome to the AmericInn Hotel & Suites Pella, Iowa the ideal location for your next stay, whether you're traveling for business or pleasure. Our prime location and wonderful amenities make us your best lodging choice while in the Pella area. Start your day with our free, hot, home-style breakfast and stay connected with free, hotel-wide, high-speed Internet. Guests enjoy our inviting, indoor pool and hot tub. Our beautiful guestrooms have recently been updated and feature cozy Serta Perfect Sleeper beds and 32" LCD flat screen TVs. For our guest convenience we have a business center with computer and printer. Our large meeting area can accommodate groups of up to 100 people for meetings, reunions, training classes, receptions or parties. The AmericInn Pella hotel is conveniently located in Pella and are the closest hotel to the Pella Airport. The AmericInn Pella is within minutes to area attractions and business including Pella Corp and Vermeer Headquarters, is only 3 miles from Central College and within walking distance from many restaurants. ... more   less 

Additional Information about AmericInn Hotel & Suites Pella

Address: 910 West 16th Street, Pella, IA 50219
Region: United States > Iowa > Pella
Price Range: RM423 - RM521 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — AmericInn Hotel & Suites Pella 2.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Comfort Inn Pella
Pella Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from AmericInn Hotel & Suites Pella staff and other travellers.
3 questions
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Lake Zurich
4 months ago
Bellevue, Iowa
over a year ago

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Questions? Get answers from AmericInn Hotel & Suites Pella staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King rooms are amazing”
 of 5 bubbles rescue6368, 4 Oct 2016 | Read review
“The whole inn is very quiet.”
 of 5 bubbles U9537DOdonnag, 16 Sep 2016 | Read review
“No room is really a "bad" room.”
 of 5 bubbles 8jeh, 4 Jul 2016 | Read review
“Internet site phone number sent us to Expedia who secretly charged a 25% fee ($64.40) above our room cost . Motel can't help. Watch out!”
 of 5 bubbles LoisT1492, 30 May 2016 | Read review
“Call them direct. If you get MaKenzie, she is TOPS. Have elevators and second floor so quiet.”
 of 5 bubbles MaryM406, 15 Oct 2015 | Read review
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