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All reviewsgolf coursestayed hereupscale neighborhoodbreakfast attendantplenty of hot waterstaff was very friendlyroom was cleanwould stay here againsecond floorshort drivemaking surevisiting familythe breakfast areadowntown areahieiacommunity
This is a pretty good facility but we expected better. The rooms were a bit small and the title mentions some shortfalls. The high point was the great breakfast and helpful breakfast attendant. We might or might not stay here again but might try another...More
Thank Ed J
Response from IHGService, Guest Relations Manager at Holiday Inn Express PellaResponded 3 days ago
Hello Ed J,
I welcome your feedback and thank you for making us a part of this trip to Pella. We endeavor to make sure our guests are satisfied with everything we provide. I'm sorry to have fallen short of your expectations with the availability...More
We had a very clean and comfortable room. The hotel was very quiet and in a very nice location right outside of town. The breakfast had multiple hot food items and plenty to eat. The staff was very friendly also.
The room is clean but average, Staff is friendly. Breakfast is average. Nothing special. You are sure not to remember this hotel. Not for good things but also not for bad things. Just an average hotel. Just plain average.More
Thank Ignace D
Response from IHGService, Guest Relations Manager at Holiday Inn Express PellaResponded 27 November 2017
Hello Ignace D,
Thank you for staying with us and for leaving a review. I am happy that you found our rooms clean and our staff accommodating. On the other hand, I regret that you were not able to fully enjoy your stay. Your comments...More
The reason it gets 2 stars is the room, staff friendliness, pool area and breakfast were just fine.
There was an event in the area and a room I could have booked the following weekend online as a pre-paid would have been $100 p/night. Directly...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express PellaResponded 29 August 2017
Thank you for choosing our hotel for your lodging needs and for writing a review. I am sorry that the room rates fell below your expectations. Please note that many IHG properties are independently owned, franchised, and operated thus, pricing and policies are...More
Had great time room was clean. Guest services was great and helpful. Only bad thing I could say is something that's most likely no ones fault some of the rooms had to get new keys. About a half dozen of us got new keys at...More