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OYO 89537 Fairy Garden Resort

KU - 125936, Jalan Kundasang - 15KU34, Kampung Kalanggaan, Kundasang, Ranau 89300 Malaysia
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#4 of 8 hotels in Kundasang
Experience Kota Kinabalu like never before during the stay at OYO 89537 Fairy Garden Resort. The property is within close vicinity to a number of attractions like Kundasang War Memorial, Kinabalu Park, and Desa Cattle Dairy Farm. The nearest airport would be Kota Kinabalu International Airport.Special FeaturesThe rooms offer a cosy ambiance with touches of classic. The spacious interior is furnished with matching wooden furniture and floor. The property also has a banquet hall and an in-house restaurant on the premises.Aside from the thoughtful decor, the rooms also include air-conditioning, TV, refrigerator, and Wi-Fi to make the stay more enjoyable. The use of card is accepted here to enjoy a hassle-free check-in and out processes within the presence of CCTV surveillance. Guests arriving with a car can utilize the parking facilities available as well.NearbyIn terms of places to eat, Mount Borneo Restaurant, 89 Station, and Liwagu are available nearby so finding food will never be a problem.
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56.6 km to Kota Kinabalu Airport
3.3 km to Kinabalu Park
67.7 km to Kota Kinabalu Airport
3.7 km to Arnab Village
59.1 km to Kota Kinabalu Airport
5.4 km to Kinabalu Park
56 km to Kota Kinabalu Airport
1.4 km to Kinabalu Park
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IrisAnis wrote a review Mar 2020
Kota Kinabalu, Sabah, Malaysia1 contribution
So I usually dont give bad review over the place i went/stay 😊 but this one 'Fairy Garden Resort Kundasang' is totally deserve this.. PRICE is quite high for the quality of services and accomodation. its not worth any penny. So this hotel now is under OYO brand, Which supposed to be good and worth your money like other oyo brand hotel.. What do you expect when you come to hotel near Kinabalu Mountain or any mountain? Just a good nice sleep and hot water for shower. So i didnt get hot water for shower but i get icy water for shower and this is the worst experience i got from this hotel on my business trip (and thats not only the issue) . Usually i dont choose to stay in this hotel based on my experience, it was last 10 yrs ago. Never repeat my stay in this hotel due the accomodation issue too. Then on the day the incident happen, their staff did came to our room for like 3 times to check the heater condition. Ask us to wait for 30 min, ask us to do that, to do this. We've done all their request. The water heater still not hot. The maintenance boy itself said there's something wrong on 306 room heater (the boy said other room heater temp is 80C, while just our room is at 30C temp. Then for the last time they ask me and my children to use another used room toilet (which i dont care much) to settled down my bathing (where i stuck with my hair full with shampoo and soap, move to another used room toilet desperately with just covered with towel) , which i did without complaining until i found they gave me dirty used toilet with residual poo(baki tahi) on the floor. So i feel stupid with their act and ask for 20%/30% refund from my room rates. But their respond to me is i dont know how to use the water heater (im a business person-i work/outstation a lot which i stay a lot at too many random hotel/resort/room/guesthouse with many type of shower/water heater) 😊 and i really dont like this girl who talking harsh to customer on phone since before i check in and after i check out. And they said will pass to oyo about my refund but still insist their heater was okay (after their staff themself did check 3 times over the heater condition) . So i wait until i call oyo myself and said the hotel did not pass any of my complain to oyo and oyo said they also dont take any responsible for the heater problem due to they only covered other issue which not included hot water/heater issue. I dont really mind about that. But i do mind that my money wasted on this hotel. The service was bad, the accomodation same like the old time, the faulty affect my stay which wasting my time for like 1-2hrs , and so troublesome. the girl who talking with me was too harsh which u really not suitable to be in front line facing customer issue. Hope u make it right for another guest. Thanks for the nightmare! Thank you for this and my kid got fever after this incident.
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Date of stay: March 2020Trip type: Travelled on business
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US$13 - US$23 (Based on Average Rates for a Standard Room)
Fairy Garden Resort
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Frequently Asked Questions about OYO 89537 Fairy Garden Resort
Which popular attractions are close to OYO 89537 Fairy Garden Resort?
Nearby attractions include Kinabalu Park (1.6 km), Kundasang War Memorial (2.9 km), and Desa Dairy Farm (2.6 km).
What food & drink options are available at OYO 89537 Fairy Garden Resort?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at OYO 89537 Fairy Garden Resort?
Yes, free parking is available to guests.
What are some restaurants close to OYO 89537 Fairy Garden Resort?
Conveniently located restaurants include 89 Station Restaurant, Nabalu Kundasang, and SS Chinese Restaurant.
Are there any historical sites close to OYO 89537 Fairy Garden Resort?
Many travellers enjoy visiting Last POW Camp Memorial (13.5 km).