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Holiday Inn Express & Suites Urbandale

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Traveller (6)
Room & Suite (14)
Dining (5)
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Overview
  • Excellent50%
  • Very good33%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“des moines”(17 reviews)
“pancake machine”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express & Suites Urbandale
Special Offer: Book Direct and Save
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Offers from Holiday Inn Express & Suites Urbandale
Special Offer: Book Direct and Save
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Reviews (178)
There are newer reviews for Holiday Inn Express & Suites Urbandale
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177 results
Traveller rating
83
59
23
7
5
Traveller type
Time of year
LanguageEnglish
83
59
23
7
5
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All reviewsdes moinespancake machinethe breakfast areathe hotel is conveniently locatedroom was cleanoff the highwaythe main reasonyogurtfront desk staffnice hotelstayed here for one nightair conditionerqueen suiteshower headwould definitely stay here againindoor pooleasy access
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11 - 15 of 177 reviews
Reviewed 11 July 2017

We stayed here for one night. Location was very convenient--right off the interstate. Service was great; room was clean and beds were comfortable. Typical complimentary breakfast. Would definitely stay here again if in the area.

Thank KathyH685
Reviewed 1 July 2017 via mobile

I stayed here a couple years ago and experienced the same great stay then as now. The hotel is well kept, safe, with a caring staff. The room was comfortable, clean, and quiet. The internet was fast and the TV was good, too. The breakfast...More

Thank jvboyle
Reviewed 27 June 2017 via mobile

This was a great place to stay. Very clean, great beds and quiet. Stayed for several days and had a good time. We will stay here again. Highly recommend it for great quality. The swimming pool is nice too. Clean and nice hot tub to...More

Thank Alleta B
Response from Nick C, General Manager at Holiday Inn Express & Suites UrbandaleResponded 28 June 2017

Thank you for your review! We are thrilled that your enjoyed your time with us and look forward to your next visit to Urbandale.

Reviewed 18 June 2017

I stayed here while on my way home from Arizona. This hotel is very close to the interstate highway. It was clean and I come to expect this from this hotel chain. They never seem to disappoint. The front desk staff are always friendly and...More

Thank Terry S
Response from Nick C, General Manager at Holiday Inn Express & Suites UrbandaleResponded 21 June 2017

Thank you for your visit. We hope you had a great rest of your trip home. We appreciate your feedback and our team is thrilled to know that they made your stay a great one!

Reviewed 31 May 2017 via mobile

My family drove from Michigan to Iowa for our nieces graduation. I chose Holiday Inn Express. It's always my first choice wherever I travel. The hotel was very nice, rooms were clean and the beds very comfortable. Where things went bad was on Sunday morning...More

Thank Ellie1931
Response from Nick C, General Manager at Holiday Inn Express & Suites UrbandaleResponded 2 June 2017

Ellie1931, Thank you for providing us with your feedback. We truly apologize for your experience with our breakfast over memorial day weekend. We have taken your review and are using your comments in additional coaching and training for our morning crew. We never want to...More

View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Self-Serve Laundry
Dry Cleaning
Laundry Service
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$126 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$126 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (6)
Room & Suite (14)
Dining (5)
Pool & Beach (2)
Questions & Answers
Ask a question
cdsMI
26 July 2017|
AnswerShow all 4 answers
Response from G M | Property representative |
Yes. All of our guest rooms do have mini refrigerators included with the room.
0
Votes
Ryan M
15 July 2015|
Answer
Response from G M | Property representative |
We do have rooms that have 2 queen beds and a sleeper couch. These rooms are our 2 queen suites. Not all rooms have this option. Only the 2 queen suites.
0
Votes
Lisa A
18 November 2014|
AnswerShow all 2 answers
Response from ssabolovich | Reviewed this property |
There are two queen beds and a sleeper couch. No enclosed bedroom.
0
Votes
Room Tips
"Very quiet area but not much of a view."
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"Make sure things work before settling in"
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"Check to see if there is a major event in the area with younger individuals"
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"Go to the IHG website"
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