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All reviewsdes moinespancake machinethe breakfast areathe hotel is conveniently locatedroom was cleanoff the highwaythe main reasonyogurtfront desk staffnice hotelstayed here for one nightair conditionerqueen suiteshower headwould definitely stay here againindoor pooleasy access
We stayed here for one night. Location was very convenient--right off the interstate. Service was great; room was clean and beds were comfortable. Typical complimentary breakfast. Would definitely stay here again if in the area.
I stayed here a couple years ago and experienced the same great stay then as now. The hotel is well kept, safe, with a caring staff. The room was comfortable, clean, and quiet. The internet was fast and the TV was good, too. The breakfast...More
This was a great place to stay. Very clean, great beds and quiet. Stayed for several days and had a good time.
We will stay here again. Highly recommend it for great quality.
The swimming pool is nice too. Clean and nice hot tub to...More
Thank Alleta B
Response from Nick C, General Manager at Holiday Inn Express & Suites UrbandaleResponded 28 June 2017
Thank you for your review! We are thrilled that your enjoyed your time with us and look forward to your next visit to Urbandale.
I stayed here while on my way home from Arizona. This hotel is very close to the interstate highway. It was clean and I come to expect this from this hotel chain. They never seem to disappoint. The front desk staff are always friendly and...More
Thank Terry S
Response from Nick C, General Manager at Holiday Inn Express & Suites UrbandaleResponded 21 June 2017
Thank you for your visit. We hope you had a great rest of your trip home. We appreciate your feedback and our team is thrilled to know that they made your stay a great one!
My family drove from Michigan to Iowa for our nieces graduation. I chose Holiday Inn Express. It's always my first choice wherever I travel. The hotel was very nice, rooms were clean and the beds very comfortable. Where things went bad was on Sunday morning...More
Response from Nick C, General Manager at Holiday Inn Express & Suites UrbandaleResponded 2 June 2017
Thank you for providing us with your feedback. We truly apologize for your experience with our breakfast over memorial day weekend. We have taken your review and are using your comments in additional coaching and training for our morning crew. We never want to...More