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Holiday Inn Express & Suites Urbandale

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Traveller (6)
Room & Suite (14)
Dining (5)
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Overview
  • Excellent50%
  • Very good33%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“des moines”(17 reviews)
“pancake machine”(3 reviews)
“hie property”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express & Suites Urbandale
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Special Offer: Book Direct and Save
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (177)
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Traveller rating
82
59
23
7
5
Traveller type
Time of year
LanguageEnglish
82
59
23
7
5
Show reviews that mention
All reviewsdes moinespancake machinehie propertytypical hiethe breakfast areathe hotel is conveniently locatedroom was cleanoff the highwaythe main reasonyogurtfront desk staffnice hotelwould stay here againstayed here for one nightqueen suiteair conditionereasy access
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31 - 35 of 176 reviews
Reviewed 29 August 2016 via mobile

We had a friends weekend to see the Cubs game. When we first walked into the room, there was a bad smell coming from the bathroom. Then the TV wouldn't work. We called the front desk and they moved us right away. The breakfast was...More

Thank Cheryl T
Response from Nick C, General Manager at Holiday Inn Express & Suites UrbandaleResponded 16 November 2016

Thank you for your feedback about your recent stay with us. We apologize that we got off to a bad start with you, but are happy we could get you all set to enjoy your Cubs weekend. We do hope that you will come back...More

Reviewed 21 August 2016

We stayed at the Holiday Inn Express in Urbandale after a long day at the local amusement park (Adventureland). We arrived after 11 PM and I was happy that check in was very fast and efficient. Our room was pretty standard, two beds, decent size....More

Thank Carny1230
Reviewed 19 August 2016

Well appointed, friendly staff. Conveniently located off the hwy. Our room had a Keurig machine and all amenities were pleasant. There is a Culver's and Ruby Tuesday within walking distance. The breakfast was good. We will frequent if in the area again.

Thank GiseppeGord
Reviewed 16 August 2016

I called as we neared Iowa and booked the hotel because it had a washer and dryer and we could get a room on the first floor close to it. When we got in my partner turned on the AC and it was not working....More

Thank Pat W
Response from Nick C, General Manager at Holiday Inn Express & Suites UrbandaleResponded 17 August 2016

Thank You for providing us with your feedback about your most recent stay with us. We apologize that there were some issues with your stay and will be using your review in coaching and training our team to improve. We hope in the future you...More

Reviewed 13 August 2016

This was an excellent hotel, and I was all set to give it a 5 and say it was one of the best hotels on our trip. But we slept late and at 9 a.m. housekeeping knocked on our door. Then at 9:45 we were...More

Thank a_curious_1
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Self-Serve Laundry
Dry Cleaning
Laundry Service
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$122 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$122 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (6)
Room & Suite (14)
Dining (5)
Pool & Beach (2)
Questions & Answers
Ask a question
cdsMI
26 July 2017|
AnswerShow all 4 answers
Response from G M | Property representative |
Yes. All of our guest rooms do have mini refrigerators included with the room.
0
Votes
Ryan M
15 July 2015|
Answer
Response from G M | Property representative |
We do have rooms that have 2 queen beds and a sleeper couch. These rooms are our 2 queen suites. Not all rooms have this option. Only the 2 queen suites.
0
Votes
Lisa A
18 November 2014|
AnswerShow all 2 answers
Response from ssabolovich | Reviewed this property |
There are two queen beds and a sleeper couch. No enclosed bedroom.
0
Votes
Room Tips
"Very quiet area but not much of a view."
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"Make sure things work before settling in"
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"Check to see if there is a major event in the area with younger individuals"
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"Go to the IHG website"
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