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Very nice and enthusiastic people at the Front Desk and in the Breakfast Room. A bit less so with Housekeeping.
Some confusion at check-in. We had reserved a one bedroom suite but the young man at the desk said after we returned from looking at...More
Response from Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town CenterResponded 2 weeks ago
Thank you for sharing your experience with the Residence Inn. We truly appreciate the great comments and will share with our team members. I will also pass along the recommendations to our maintenance team. Thank you for staying with us, we hope to...More
We had a very nice suite. It was large, clean, quiet, and comfortable. The Inn is located adjacent to a "lake" in the Jordan Creek Town Center with several very nice restaurants within easy walking distance. The free breakfast had hot and cold choices, and...More
Response from Nocona M, Manager at Residence Inn Des Moines West at Jordan Creek Town CenterResponded 4 weeks ago
Glad to hear you enjoyed our location, breakfast, and free internet. Thank you for staying.
I made my reservations direct with Sarah, and she was delightful and gave us a very good rate, however, when we went to check out the rate she quoted us for our entire stay was now only good for the first night. We even elected...More
Response from Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town CenterResponded 29 July 2017
Thank you for your review. I'm sorry to hear your stay with us was not problem free. Our goal is to always make sure each guest feels welcomed and cared for. I have passed along your comment and will follow up with each department. Thank...More
The staff at the hotel were amazing! We had a group stay for a softball tournament and Allie and her staff (especially the kitchen staff)were wonderful. I can't say enough good. If we needed something, they were there to accommodate. We used the grill for...More
Thank Kevin T
Response from Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town CenterResponded 20 July 2017
Thank you for sharing. Kevin, it was our pleasure to have your team stay with us for a few days! I think we had as much fun as you all did! I will pass along the glowing comments to Allie and her team, they truly...More
This is a reluctant 4 star. This hotel is more like a dog kennel where their owners decided to board up with their critters. My husband was attacked by a wiener dog, it's owner was a woman smoking outside by the door. Then we had...More
Response from Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town CenterResponded 12 July 2017
Thank you for taking the time to share your experience. I am sorry to hear that your stay was not problem free. Our goal is to make sure each guest feels welcomed and cared for, so I am delighted to hear that the staff took...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$143 - US$244 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Family Hotel in West Des Moines
#6 Business Hotel in West Des Moines
Non-Smoking Rooms ,
Number of rooms
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United States >
West Des Moines
Also Known As
Residence Inn Des Moines West Hotel West Des Moines ,