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Residence Inn Des Moines West at Jordan Creek Town Center

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Residence Inn Des Moines West at Jordan Creek Town Center
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173 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Des Moines West at Jordan Creek Town Center
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Showing 172: English reviews
United States
Reviewed 3 August 2015

The staff and rooms are wonderful. They offer a buffet breakfast daily and are more than happy to ensure your hotel stay is enjoyable. This hotel is located next to the Jordan Creek Town Center Mall and in the middle of the Jordan Creek shopping district. There are numerous stores to enjoy and plenty of restaurants to choose from. There...

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Helpful?
Thank Crystal M
Nocona M, Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Dear Traveler, Thank you for your review and for choosing the Residence Inn at Jordan Creek Towncenter for your stay. We work very hard to make each of our guest feel welcomed while they are with us. I am happy to hear that our location exceeded your needs. Sincerely, Nocona Mollendor, GM

Ontario, California
Reviewed 19 July 2015 via mobile

This place meets all the needs and then some. Surrounded by great places to shop and get food. My work chooses where I get to stay so most of the accommodations are what I term "affordable". This hotel exceeded my expectations and then some. I love to stay places where I feel clean and fresh when I leave.

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Helpful?
Thank Amy W
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Dear Traveler, Thank you for taking the time to review your stay at the Residence Inn. We appreciate the great comments and look forward to having you stay with us again! Sincerely Nocona Mollendor General Manager

Waterloo, Iowa
Reviewed 12 July 2015

Super service from check-in to check out. Wonderful accomidations, location and amenities. Love the modern decor, outdoor lounge area and the hotel's layout. Will return next time we stay in Des Moines.

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Helpful?
Thank klcole
Nocona M, Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Dear Traveler, Thank you for the review on your recent stay at the Residence Inn at Jordan Creek Town Center in West Des Moines. We truly appreciate the great comments and we will be sure to share them with our team. We look forward to seeing you at the Residence Inn in the future! Nocona Mollendor General Manager

Reviewed 8 July 2015

We stayed 31 days at The Residence Inn in a 2 bedroom handicapped room. The staff were extremely helpful in putting us in an apartment that fit all our needs. This is a great location with a lot of restaurants and shopping in the immediate area. They server breakfast every morning. On Mondays, Tuesdays & Wednesdays have a social gathering...

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Helpful?
Thank njrussell
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Dear Traveler, Thank you for making us your home away from home. We are delighted to hear that you have enjoyed your stay with us. Sincerely, Nocona Mollendor General Manager

Springfield, Missouri
Reviewed 29 June 2015 via mobile

My husband and I stayed one night in a king loft room. I am a Marriott gold member and this Residence Inn is the nicest RI location I have been to. The location is very convenient to a huge shopping area. The property features a good outdoor rec area and pond. The breakfast was great with plenty of seating and...

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Helpful?
Thank Stephanie H
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Dear Traveler, Thank you for staying at the Residence Inn West Des Moines. We are delighted to hear that you enjoyed your stay. And we hope to see you in the future. Residence Inn at Jordan Creek

Madison, Wisconsin
Reviewed 25 June 2015 via mobile

This hotel chain's room renovations are modern and well thought out. The furniture and clean lines feel very European, and the layout makes the best use of a limited space. Our room had a full kitchen (I think they all do) that was well-appointed, but cramped where the fridge met the dishwasher. I might have skipped the dishwasher altogether, but...

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Helpful?
Thank jules9163
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

I sincerely apologize for a less than stellar stay. We will make the much needed corrections outlined in your post, and we do hope to have the opportunity to welcome you back in the near future. If you would like to speak in further details about your stay, please feel free to contact me at nocona.mollendor@pillarhotels.com any time.

West Point, Iowa
Reviewed 25 June 2015

We have been staying at this hotel since it opened over 10 years ago, and the hotel and staff have always been great! The hotel has recently been updated, and the look great. You cannot beat the location as we are able to walk to nearby restaurants and the Jordan Creek Mall.

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Helpful?
Thank Jay H
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Thank you for taking the time to share your experience with the newly renovated Residence Inn. We truly appreciate the great comments and we will share with our team members. We hope to see your family in the near future.

charliew123
Reviewed 15 June 2015

I highly recommend this hotel! The rooms are spacious and clean. The staff is extremely friendly and accommodating. The hotel has a great spacious outdoor patio with sport court and grill, plenty of room for groups or families. The area surrounding the hotel is very nice, it sits right next to the mall and there are many choices for good...

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Helpful?
Thank charliew123
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Thank you for the kind Trip Advisor post! It’s great to hear that you had an enjoyable experience and we hope to have the opportunity to welcome you back soon.

Saint Paul, Minnesota
Reviewed 8 June 2015

This was a wonderful surprise. It's very conveniently located if you're traveling I-80 or I-35. It's right near where I-80 comes in from the west (Omaha) and I-35 comes up from the south (Kansas City). The hotel's about 10 years old, but was completely renovated within the last few months. As such, our room seemed practically brand new - from...

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1Thank FlyGuy47
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Dear Traveler, Thank you for taking the time to share your experience, we truly appreciate the great comments. We are delighted to hear that your brief stop felt like a mini vacation. Come see us again and stay a couple days. Sincerely, Nocona Mollendor General Manager

Reviewed 7 June 2015

This is our preferred place to stay when travelling to visit family. The rooms are very nice and the staff is very personable - they actually recognize us from trip to trip. The entire hotel has been recently remodeled and the new look even gives it more of a home feel. They offer breakfast and they have a very good...

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1Thank IA_Catwoman
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Dear Traveler, Thank you for your recent review of our Residence Inn at Jordan Creek. It is great to hear that you had a enjoyable experience, and dig our new look. We look forward to seeing you and your family in the future. Sincerely, Nocona Mollendor, GM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
The NEW Des Moines West Residence Inn by Marriott at Jordan Creek Town Center offers all that the business, leisure, and those relocating are seeking. Located minutes away from the headquarters of Wells Fargo, the downtown financial district, and Des Moines International Airport. Our visitors have access to many local attractions including the Iowa Events Center/Wells Fargo Arena, Science and Botanical Center, and Des Moines Civic Center to name a few. Here you will also find shopping, lakeside restaurants, running trails, and an outdoor amphitheater for enjoying concerts and other activities all within walking distance. As the leader in extended stay lodging, our homelike surroundings invite you to relax, and our community atmosphere will make you feel welcome. ... more   less 

Additional Information about Residence Inn Des Moines West at Jordan Creek Town Center

Address: 160 S Jordan Creek Pkwy, West Des Moines, IA 50266-8138 (Formerly Residence Inn Des Moines West)
Region: United States > Iowa > West Des Moines
Price Range: RM588 - RM940 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Des Moines West at Jordan Creek Town Center 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Residence Inn Des Moines West Hotel West Des Moines
Residence Inn West Des Moines
West Des Moines Residence Inn
Hotel Style:
#1 Family Hotel in West Des Moines
#6 Business Hotel in West Des Moines
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Des Moines West at Jordan Creek Town Center staff and other travellers.
1 question
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Johnston, Iowa

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Questions? Get answers from Residence Inn Des Moines West at Jordan Creek Town Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner 2 bedroom suites have a fireplace”
 of 5 bubbles SharonDC, 29 Jan 2017 | Read review
“Ask for a room with a whirlpool tub.”
 of 5 bubbles philipg7, 17 Oct 2016 | Read review
“Two bedroom suites are typically on the top floor which is quieter we have found.”
 of 5 bubbles 982christopherm, 19 Aug 2016 | Read review
“All the rooms here are wonderful.”
  • Beautiful view from the room.
 of 5 bubbles 450sonyat, 19 Apr 2016 | Read review
“3rd or 4th floor Rooms”
 of 5 bubbles Hunk_79, 27 Nov 2015 | Read review
5 of 5