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Hilton Garden Inn West Des Moines

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Traveller (16)
Dining (7)
Room & Suite (7)
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Overview
  • Excellent66%
  • Very good25%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“kiddie pool”(11 reviews)
“des moines”(88 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn West Des Moines
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn West Des Moines
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (645)
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Traveller rating
409
165
45
14
11
Traveller type
Time of year
LanguageEnglish
409
165
45
14
11
Show reviews that mention
All reviewskiddie pooljordan creek malldes moinesregular poolgreat hotelroom was cleanhot tubthe hotel staffshopping and restaurantsking suiteconvenient locationnice place to staybusiness tripfront desk staffdefinitely stay here againexcellent stayfitness center
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11 - 15 of 644 reviews
Reviewed 9 April 2018

This place was strange. The set up was confusing, even finding the elevator involved going through the banquet area (which was awkward for the wedding party, I'm sure). Apparently there is a main elevator that you don't have to walk half a mile to find,...More

Thank Shayna A
Response from HGIWDSM, Guest Relations Manager at Hilton Garden Inn West Des MoinesResponded 10 April 2018

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did...More

Reviewed 8 April 2018 via mobile

We booked while on the road for the same evening. It was easy to book, and I received the discount for AAA, without issues. While the hotel was not directly on the interstate, it was close to shopping and restaurants.

Thank JLM47374
Response from HGIWDSM, Director of Sales at Hilton Garden Inn West Des MoinesResponded 10 April 2018

Thank you for staying with us. We appreciate your business.

Reviewed 31 March 2018

The Hotel is always clean. Staff is always courteous and the location is ideal for this area. The meals are hot and fresh and I have never had an issue with getting anything less than a great meal; I shall return next trip.

Review collected in partnership with Hilton Garden Inn
Thank Shane L
Reviewed 20 March 2018

I stayed on the Hilton Garden Inn on business for a few days in March. It was a great hotel in a good location! Close to highway, easy on access. Food and shopping nearby. Thanks for a great stay in Des Moines!

Review collected in partnership with Hilton Garden Inn
Thank SHELIA D
Reviewed 23 February 2018 via mobile

I registered seven rooms for my extended family coming in from out of town for my parents funeral. As always registration was a breeze. If you could duplicate Marsha by 3 you would have a staff that would be so outstanding that no Hotel chain...More

Thank REIKE P
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$113 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in West Des Moines
#2 Romantic Hotel in West Des Moines
#2 Business Hotel in West Des Moines
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$113 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in West Des Moines
#2 Romantic Hotel in West Des Moines
#2 Business Hotel in West Des Moines
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (16)
Dining (7)
Room & Suite (7)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"some rooms require a walk ,if that is an issue request a close to lobby room"
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"Second floor rooms between the elevators are noisy with the slamming doors below."
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"Although, I wrote a good review there was a closet in my room (222) that was locked. Whatever was there was..."
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"4th floor rooms were quiet"
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