We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsthe concierge loungedes moinesfront deskroom servicethe shuttle driverjordan creek mallcar showbreakfast buffetnice hotelwould highly recommend this hotelhot tubfresh fruitlobby areawould stay againrooms were very cleanbed was very comfortableroad trip
This is an old Marriott. I am a Platinum member, but I found the Concierge lounge to be one of the worst I've ever been in. The food was unhealthy, meat, potatoes, high salt, just stuff I don't want to eat. The staff, both morning...More
Just off I-80 on Jordan Park Mall Drive also just 1 exit outside the loop. Full service Marriott. Very busy our weekend due to AAU Olympics. Room was ok, AC was a little loud but not enough to keep you awake. Clean and comfortable. Rates...More
We stayed here before and it varied from good to very good to excellent. This particular stay (7/20/2018) was excellent.... check-in, checkout, interaction with staff... we are very satisfied. We were recognized as Platinum Marriott members and received all the perks. Staff were professional and...More
Suite on the 9th floor. Very nice room, amazing bed! Hotel decor is beautiful and very clean. Staff is accommodating. My only complaint is that our towels were pretty rough looking. We will definitely come back. I’m not concerned with the towels, everything else has...More
Response from Ashley M, Front Office Manager at West Des Moines MarriottResponded 5 July 2018
Thank you for taking the time to survey our hotel. We are glad that we have met your expectations and hope to see you again soon!
This place is nice and close to the interstate and the mall. We were here for a conference and it didn’t allow for a ton of people but it was a nice facility. Nice lobby and staff as well. Just don’t go to the smaller...More
Thank Megan M
Response from Ashley M, Front Office Manager at West Des Moines MarriottResponded 19 June 2018
Dear Megan M.
Thank you for choosing to stay at the West Des Moines Marriott and providing your honest feedback on the Guest Satisfaction Survey. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are...More