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West Des Moines Marriott

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Traveller (47)
Room & Suite (45)
Dining (11)
Overview
  • Excellent51%
  • Very good33%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“des moines”(62 reviews)
“front desk”(61 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from West Des Moines Marriott
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from West Des Moines Marriott
Special Offer: Member Rates
Hotel packages
Hotel deals
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Reviews (413)
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411 results
Traveller rating
203
137
49
13
9
Traveller type
Time of year
LanguageEnglish
203
137
49
13
9
Show reviews that mention
All reviewsthe concierge loungedes moinesfront deskroom servicethe shuttle driverjordan creek mallcar showbreakfast buffetnice hotelwould highly recommend this hotelhot tubfresh fruitlobby areawould stay againrooms were very cleanbed was very comfortableroad trip
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1 - 5 of 411 reviews
Reviewed 1 week ago

This is an old Marriott. I am a Platinum member, but I found the Concierge lounge to be one of the worst I've ever been in. The food was unhealthy, meat, potatoes, high salt, just stuff I don't want to eat. The staff, both morning...More

Thank heavytraveler2017
Reviewed 1 week ago

Just off I-80 on Jordan Park Mall Drive also just 1 exit outside the loop. Full service Marriott. Very busy our weekend due to AAU Olympics. Room was ok, AC was a little loud but not enough to keep you awake. Clean and comfortable. Rates...More

Thank DougGroveCity
Reviewed 3 weeks ago

We stayed here before and it varied from good to very good to excellent. This particular stay (7/20/2018) was excellent.... check-in, checkout, interaction with staff... we are very satisfied. We were recognized as Platinum Marriott members and received all the perks. Staff were professional and...More

Thank USAtraveler365
Reviewed 4 July 2018 via mobile

Suite on the 9th floor. Very nice room, amazing bed! Hotel decor is beautiful and very clean. Staff is accommodating. My only complaint is that our towels were pretty rough looking. We will definitely come back. I’m not concerned with the towels, everything else has...More

Thank downum93
Response from Ashley M, Front Office Manager at West Des Moines MarriottResponded 5 July 2018

Dear Downum93, Thank you for taking the time to survey our hotel. We are glad that we have met your expectations and hope to see you again soon!

Reviewed 18 June 2018 via mobile

This place is nice and close to the interstate and the mall. We were here for a conference and it didn’t allow for a ton of people but it was a nice facility. Nice lobby and staff as well. Just don’t go to the smaller...More

Thank Megan M
Response from Ashley M, Front Office Manager at West Des Moines MarriottResponded 19 June 2018

Dear Megan M. Thank you for choosing to stay at the West Des Moines Marriott and providing your honest feedback on the Guest Satisfaction Survey. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Wheelchair Access
Dry Cleaning
Laundry Service
Banquet Room
Room Service
Pets Allowed ( Dog / Pet Friendly )
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Bar/Lounge
Indoor pool
Heated pool
Details
Price range
US$143 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in West Des Moines
#4 Romantic Hotel in West Des Moines
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$143 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in West Des Moines
#4 Romantic Hotel in West Des Moines
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (47)
Room & Suite (45)
Dining (11)
Pool & Beach (1)
Business Centre & Event Rooms (6)
Questions & Answers
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Jeanne W
7 July 2017|
AnswerShow all 2 answers
Response from ngsinger | Reviewed this property |
I did not see any pets, but I would call and ask. If you don't call, you might miss out on an exceptional stay.
0
Votes
Room Tips
"3rd and 8th floor"
Read review
"Rooms were good pretty much everywhere, nothing is too close to the elevator. View to golf course is nice."
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"Concierge level is nice"
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"Southwest side is the quite side of the hotel."
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