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Fairfield Inn & Suites Des Moines West

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Fairfield Inn & Suites Des Moines West
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200 Reviews from our TripAdvisor Community

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Showing 199: English reviews
Start your review of Fairfield Inn & Suites Des Moines West
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New Braunfels, Texas
Reviewed 2 weeks ago

Hotel is near many businesses and there are numerous good places to eat in the area, but when I go back, this hotel won't be my first choice. For the rate, it was decent value, but I had to try three rooms before finding one that would work for my stay. Hotel is right off the highway, so if you...

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Helpful?
Thank Scott2211
Abid T, Regional General Manager at Fairfield Inn & Suites Des Moines West, responded to this review

Dear Scott2211, Thank you for taking the time to comment and share your experience with the Fairfield Inn and Suites Des Moines West hotel. I apologize that your recent stay was not satisfactory and appreciate your feedback. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. Please be assured that we are...

Miami
Reviewed 20 February 2017 via mobile

Stayed in this hotel one night. The hotel is located in a good area with places to eat nearby. The hotel was clean and room was as described. Beds were comfortable. Front desk checked us in quickly. Definitely would recommend

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Helpful?
Thank ileana14
Abid T, Regional General Manager at Fairfield Inn & Suites Des Moines West, responded to this review

Dear ileana14, Thank you for taking the time to comment and share your experience with the Fairfield Inn and Suites Des Moines West hotel. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. Thank you for your continuing loyalty to the Fairifeld Inn hotel brand. Sincerely, ABID TALIC Regional General Manager

Reviewed 7 February 2017

Overall the Inn was clean and in good shape. We came in late on our first night and the front desk was accommodating. We have stayed here several times when we have come in to visit family. Each time the breakfast bar has been laid out well and maintained. The fitness room was clean and had plenty of towels. The...

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Helpful?
Thank Bill M
Union, Kentucky
Reviewed 2 December 2016

Nice hotel, clean, easy to access, very close to an amazing mall, beds were comfortable. Staff were helpful and courteous. Hotel was quiet and we enjoyed out stay. The hotel is about 15 minutes from downtown Des Moines, with easy access to the city. We enjoyed being away from the hustle and noise in the evening.

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Helpful?
Thank Wendi G
Ottumwa, Iowa
Reviewed 13 November 2016

Paying a lot for a hotel you expect internet service that works and hot food that suppose to be hot food. Went the front desk twice and they said they would call someone to fixt the internet. The wifi never did work at all.

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Helpful?
Thank mmitchell08
Abid T, General Manager at Fairfield Inn & Suites Des Moines West, responded to this review

Thank you for taking the time to comment and share your experience with the Fairfield Inn and Suites Des Moines West hotel. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. Please be assured that we are taking immediate corrective steps to avoid such problems in the future. Sincerely, ABID TALIC General...

Reviewed 2 November 2016 via mobile

It was busy and loud when we arrived around 11pm. Had a wedding after party going on. Agent at desk handled it very professionally and quickly. Room was very comfortable and breakfast was good as well!

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Thank Shane D
Sioux City, Iowa
Reviewed 28 October 2016 via mobile

Being as Fairfield Inns aren't touted as a luxury product, my expectations weren't very high (nothing against the hotel at all since it was a great value for the money). But I was extremely impressed that the check in process was much friendlier and informative than I've experiencd at much more extravagant hotels. The receptionist was extremely friendly and professional,...

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Thank 300braveheart
Reviewed 24 October 2016

The staff was friendly and welcoming. I was very impressed with one in particular. Zach with the front desk was absolutely amazing. My reservation was a bit complicated and it took a few extra steps to make happen, Zach was friendly, knowledgeable and determined to please his guest. I was extremely satisfied with his service. I will most definitely be...

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Helpful?
Thank doni1824
Lansing, Michigan, United States
Reviewed 11 October 2016

We were just starting our two plus week driving tour of the midwest and this was our second stop. While a bit more expensive than our usual choices, it was well worth the 25-30 extra dollars. It was a newer facility, with very efficient staff. Rooms were spacious and quiet and the beds were comfortable. Everything was spic and span...

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Thank Ronald E
Lincoln Park, Michigan
Reviewed 9 October 2016

We were greeted by a welcoming staff, and they were helpful and pleasant. The room we stayed in was quiet and comfortable, and was very clean. The breakfast was a bit disappointing - not much of a selection, by Fairfield Inn standards. The food that was there was not really hot, and no hot oatmeal, no waffle available that morning,...

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Helpful?
Thank Paul L

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Des Moines West

Address: 7225 Vista Drive, West Des Moines, IA 50266
Region: United States > Iowa > West Des Moines
Price Range: RM436 - RM810 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Des Moines West 2.5*
Number of rooms: 102
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Also Known As:
Fairfield Inn & Suites Des Moines West Hotel West Des Moines
Fairfield Inn And Suites Des Moines West
Fairfield Inn West Des Moines
Fairfield West Des Moines
West Des Moines Fairfield Inn
Hotel Style:
#6 Family Hotel in West Des Moines
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Des Moines West staff and other travellers.
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Questions? Get answers from Fairfield Inn & Suites Des Moines West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suggest staying on the side of the hotel NOT facing the highway. Also suggest staying away from the noisy elevators.”
Scott2211, 6 Apr 2017 | Read review
“Youth sports teams seem to stay here, be sure to inquire what part of the hotel is not close to their rooms to have a quiet stay.”
A555OBbillm, 6 Feb 2017 | Read review
“Be sure if they have internet that works and hot breakfast.”
mmitchell08, 13 Nov 2016 | Read review
“No special advice; just be sure at any place you are not by elevators or stairways.”
RonaldE349, 10 Oct 2016 | Read review
“Top floor on opposite side of interstate was very quiet”
jodyr432, 4 Oct 2016 | Read review
5 of 5