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Holiday Inn Express Hotel & Suites Emporia Northwest

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Room & Suite (44)
Dining (11)
Pool & Beach (7)
Overview
  • Excellent55%
  • Very good30%
  • Average10%
  • Poor2%
  • Terrible3%
Travellers talk about
“front desk”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star accommodation
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Additional information
Offers from Holiday Inn Express Hotel & Suites Emporia Northwest
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Offers from Holiday Inn Express Hotel & Suites Emporia Northwest
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (114)
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112 results
Traveller rating
59
34
12
3
4
Traveller type
Time of year
LanguageEnglish
59
34
12
3
4
Show reviews that mention
All reviewsfront deskstay there againtypical breakfastpancake makernice hoteli'm gladthe breakfast arearestaurants within walking distancefree breakfastlarge roomyogurtrooms are cleanbed was comfortablebiscuits and gravyhieksproperty
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1 - 5 of 112 reviews
Hotel's Favourite
Reviewed 4 June 2018

My husband stayed here for three nights to do the Dirty Kanza bike race. The customer service that Alexis provided helped make the stay great! She made sure the reservation, which we had added on to, was all set and helped with other things as...More

1  Thank Deanna9
Response from Kelli M, Manager at Holiday Inn Express Hotel & Suites Emporia NorthwestResponded 12 June 2018

I am glad that you received such great customer service from Alexis! We really love having her work here, she is wonderful. I love hearing you and your husband enjoyed your stay during the Dirty Kanza. If you are ambitious enough to race another Dirty...More

Reviewed 1 June 2018

Its all about the STAFF! , Alexis (front desk girl) was absolutely amazing , she is one of them employees you only get once and will never be replicable, if she is not a manager she needs to be cause that girl is just THE...More

Thank maintenance-man1982
Response from Kelli M, Manager at Holiday Inn Express Hotel & Suites Emporia NorthwestResponded 4 June 2018

I am so happy our staff was able to deliver excellent customer service to you during your stay! I know Alexis is great, and we love having her at the hotel. Thank you so much for your feedback.

Reviewed 20 May 2018 via mobile

The front counter person Alexis is a very friendly person and helped out alot with my stay. She was very caring and always had a smile on her face. Even offered me cookies that she had to cook herself. Will definitely be returning here.

Thank Ron C
Response from Kelli M, Manager at Holiday Inn Express Hotel & Suites Emporia NorthwestResponded 21 May 2018

Thank you, we are glad to hear that Alexis gave you friendly customer service and that you enjoyed the freshly baked cookies! We look forward to welcoming you back again soon!

Reviewed 12 April 2018

Courteous, professional and pleasant front staff. A nice clean room with two good queen beds. The shower and bathroom were small but plenty of hot water and soap/shampoo. If anything it would have been 5 stars except for breakfast. Powdered scrambled eggs, no meat, watery...More

1  Thank Mark T
Response from Kelli M, Manager at Holiday Inn Express Hotel & Suites Emporia NorthwestResponded 13 April 2018

We are glad you found the hotel staff to be pleasant and the room was clean and comfortable during your stay. We apologize for the issue you experienced during breakfast and will work to improve this for future guests. We hope to welcome you back...More

Reviewed 8 April 2018 via mobile

Amazing hotel! The breakfast was great and the pool and the pool room were heated. At night they had cookies out to eat and the hotel was definitely new. I loved this hotel and I would recommend it to anyone.

Thank A S
Response from Kelli M, Manager at Holiday Inn Express Hotel & Suites Emporia NorthwestResponded 9 April 2018

We are so happy you enjoyed the breakfast, pool, and cookies! We love hearing that you had a five star experience and hope we can welcome you back again soon!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Wheelchair Access
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Laundry Service
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Indoor pool
Details
Price range
US$120 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$120 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Room & Suite (44)
Dining (11)
Pool & Beach (7)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Would need a top-floor to see around."
2 million years ago
Read review
"Top floors - quieter / Rooms facing away from major highways, etc. quieter"
britelani
2 million years ago
Read review
"avoid the first floor if you want quiet -- indoor pool is located on first floor and has traffic."
451rudym
2 million years ago
Read review
"Rooms in the second floor were very quiet and comfortable."
nataliarW7882XC
2 million years ago
Read review
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