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Fort Hays Inn

Booking.comUS$53*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Fort Hays Inn
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144 Reviews from our TripAdvisor Community

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Showing 144: English reviews
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Reviewed 5 days ago NEWvia mobile

Nice clean room with a flat screen, refrigerator, micro wave and coffee maker. Price was right for just needing a place to sleep while driving through Kansas. Friendly staff. Would stay again. Good beds. No breakfast, just coffee in lobby.

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Helpful?
Thank pccmac
forthaysinn, Front Office Manager at Fort Hays Inn, responded to this review

We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely, Fort Hays Inn...

Wichita Falls, Texas
Reviewed 6 days ago NEW

Made a phone reservation. At 11:00pm received a phone call canceling the reservation telling me they made a mistake and no rooms were available. They had week long guests staying and weren't sure if they'd still be in the room that night.

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Helpful?
Thank ALFernsler
forthaysinn, Front Office Manager at Fort Hays Inn, responded to this review

First of all sir you made the reservation online for April 20th and then you called the motel to say you had made a mistake in date and that you wanted to change the reservation date to May 12th and that is when we said sorry we are sold out and is the reason we had to tell you we...

Logan, Utah
Reviewed 2 weeks ago

This looks like an elderly no-frills hotel on the outside, but the rooms are clean and comfortable, with extras such as an armchair, microwave, fridge, coffee machine, hairdryer and iron. The price is right. My non-smoking room smelled fresh. I've stayed there several times before and will stay again. My only criticism is that the room I had this time...

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Helpful?
Thank wandra2015
forthaysinn, Front Office Manager at Fort Hays Inn, responded to this review

Thank you for taking the time to complete a review. We really appreciate the feedback from all of our guests and we apologize about the room being dark and we will fix the issue right away. Hope to see you again!! Fort Hays Inn 2524 Vine St Hays KS

Atchison, Kansas
Reviewed 14 February 2017

Where is the room shown in the picture above? They must have put all the lightbulbs in the whole hotel, because my room wasn't nearly light enough, despite there being 3 lamps and an "over-head" light. The room was ok for cleanliness, but you could tell they did not clean the corners and crevices when they vacuumed. And come on--get...

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Helpful?
Thank EMH217
Reviewed 20 November 2016 via mobile

I made reservations through TripAdvisor which was actually trough Booking.com in the backend. Made the reservation on the mobile app late at night while traveling down I-70. I was skeptical because of some of the bad reviews, but we wanted cheap, close to the highway, and pet friendly. We rolled in around 3am. The office was locked, but there was...

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Helpful?
Thank Jessica B
forthaysinn, Guest Relations Manager at Fort Hays Inn, responded to this review

We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely, Hotel Manager

Reviewed 17 November 2016 via mobile

Clean rooms.... Friendly staff..... Best little hotel I've stayed in. I will stay here over and over every time I come to Hays. Close to shopping and next door to an awesome Japanese grill. Best experience ever.

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Helpful?
Thank Armywife67601
forthaysinn, Guest Relations Manager at Fort Hays Inn, responded to this review

We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely, Hotel Manager

Houston, Texas
Reviewed 17 November 2016

I have been staying at this hotel for about 6 months off and on with my company and have never had anything to complain about. Staff has been nothung but friendly and helpful and the rooms are always clean. It saddens me to see this place getting bad reviews. I called the hotel as soon as I saw the bad...

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Helpful?
Thank Bpenti
forthaysinn, Guest Relations Manager at Fort Hays Inn, responded to this review

We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely, Hotel Manager

Reviewed 15 November 2016

I've been debating whether or not to post this review since I actually COULDN'T make a reservation but finally decided that I ought to so maybe this girls' manager or the hotel owner will know what kind of customer service this place is offering! So here goes: I called to make a reservation on Saturday, the 12th, around 1:45 or...

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Helpful?
Thank Ann K
forthaysinn, General Manager at Fort Hays Inn, responded to this review

Thank You Ann K, We sincerely apologize for your bad experience on trying to make a reservation with us. We like you to know we keep high customer service standards and since this has come to our attention we would like to let you know that this employee no longer is employed with us. we hope you give us a...

Ouray, Colorado
Reviewed 14 November 2016

Room was very clean, great housekeeping staff. Door wouldn't open. Im not sure about the desk clerk, I thnk she might be unstable. She cried everytime I talked to her. Not good first impression. Would not have stayed if i wouldnt have pre paid, that woman scared me! Do not need to know and do not care about her personal...

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Helpful?
1Thank Hidyhoe45
forthaysinn, General Manager at Fort Hays Inn, responded to this review

thank you for your response and we are glad you liked our rooms and we would like to apologize for you bad experience with the front desk clerk. Since in has come to our attention this front desk employee is no longer employed with us. we would like you to stay with us in the future and let you see...

Colorado
Reviewed 26 October 2016

Fort Hays Inn is not fancy but has a very convenient location, clean rooms, a friendly staff, and reasonable prices. I stayed there while attending a conference at Fort Hays State University and would stay there again should the need arise.

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Helpful?
Thank ruckdog44
forthaysinn, Guest Relations Manager at Fort Hays Inn, responded to this review

We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely, Hotel Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Fort Hays Inn

Address: 2524 Vine Street, Hays, KS 67601 (Formerly Americas Best Value Inn Hays)
Region: United States > Kansas > Hays
Price Range: RM264 - RM304 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Fort Hays Inn 2*
Number of rooms: 92
Reservation Options:
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Also Known As:
Americas Best Value Inn Hays Hotel Hays
Best Western Hays
Hays Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Fort Hays Inn staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Fort Hays Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the room in the picture?”
EMH217, 13 Feb 2017 | Read review
“get a room towards the back of the motel.”
khmetalworkdotcom, 15 Oct 2016 | Read review
“this motel is south of the bigger motels, but worth the trip. our room was quiet.”
grandmahall, 18 Sep 2016 | Read review
“Keep driving”
jpsfl1, 18 Jun 2016 | Read review
“All the rooms are drive up, but the feel of the place is that it caters to oil workers and laborers.”
tedo231, 28 Jun 2015 | Read review
5 of 5
Booking.com
US$53* /night
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TripAdvisorUS$53
Orbitz.comUS$53
PricelineUS$53
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Prices are for 1 room, 2 adults
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