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As usual, a Marriott brand doesn't disappoint! Everything went smoothly from check in to check out. The guys at the desk were eager to help and even went out of their way to get us extra linens and blankets on two separate calls.
We like staying at this Fairfield inn but it is very disappointing that they are rated as a 5 stars hotels and costs 25000-30000 points when every other Fairfield inn we've stayed in and lots of the courtyards are from 7500-15000 points. Food is always...More
Thank Jerry F
Response from BethanyBell, General Manager at Fairfield Inn HaysResponded 3 weeks ago
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the points issue. We have shared your feedback with the appropriate hotel team to...More
The room was fine and the bedding good. The breakfast was okay. The eggs were awful and the vegetable sausage was really bad. We have been Marriott's Rewards members for many years, but we are going to stop. The points they charge for a place...More
Response from BethanyBell, Assistant General Manager at Fairfield Inn HaysResponded 23 October 2017
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not the eggs and vegetable sausage. We have shared your feedback with the appropriate...More
The front desk clerk in the evening was ok, nothing to write home to mom about. The over night clerk, he was superior. Very engaging, busy, but kept a very positive attitude! He was busy making breakfast and trying to check people out. I know...More
Stayed at this hotel on the way to Denver. Great location to highway. Applebee's and golden coral within walking distance. Gas stations near by. We are a Marriott reward member and had a king executive suite. This is an older hotel, toilet ran off and...More
Thank Amy F
Response from BethanyBell, Front Office Manager at Fairfield Inn HaysResponded 25 September 2017
Dear Amy F,
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the toilet issues and not having an adequate breakfast for you....More
US$122 - US$157 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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