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Hilton Garden Inn Kansas City

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Hilton Garden Inn Kansas City
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507 Reviews from our TripAdvisor Community

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Showing 496: English reviews
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Hillsboro, Missouri
Reviewed yesterday NEW

Bed was hard and small. I needed a roll away bed, was told none were available. Toilets didn't have much power for flushing. The heat/air seemed to be one or the other, no inbetween, also the air conditioner was noisy

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Helpful?
Thank Betsy N
Durham, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 20 December 2016

Stay Report - December 17 - 18 Location: The hotel is located on Minnesota Avenue less than half a mile from I-70. Downtown Kansas City is about three miles away and is a very easy drive. Kansas City Airport is about 25 minutes to the north. There's not too much around the hotel and it's quite quiet on weekends but...

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Helpful?
Thank Sal_Paradise767
About Hotel's Favourite Review
kathrynp816, General Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the location to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed. Sincerely, Kathryn Philips...

Reviewed 2 days ago NEW

I will not stay again. The beds very incredibly small and uncomfortable. Was dissatisfied with the fact that I was overcharged for the room and they were aware of the problem but did not let me know upfront or even try to fix it until I approached them.

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Helpful?
Thank K69UMamandap
Edmond, Ok, United States
Reviewed 1 week ago

Not a good stay, was not given the room type reserved, was mis-informed about the availability of room type at checkin. I was put in a run down noisy room by the elevator. Room did not have a working remote and business desk working area was not functional.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Kelley P
Severy
Reviewed 1 week ago

This hotel and staff were great. The only problem we may have had was my sending my husband downstairs to breakfast without me. He had wanted pancakes of which he got 2 and a sausage. He really wanted coffee but was afraid he would have to pay extra for it. He had been charged $12.++++ and was a little dissappointed...

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Helpful?
Thank Linda M
Centreville, United States
Reviewed 1 week ago

Superb, friendly staff. Always walked in the hotel or off the elevator with a staff person warmly greeting me. It was refreshing to be greeted with genuine friendliness all throughout the day/evening.

Review collected in partnership with Hilton Garden Inn
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Thank bridgetpm2017
Massachusetts
Reviewed 2 weeks ago

This hotel is typical of the HGI brand, which is to say it's more than adequate ... that's why I chose it when on business in the KC, KS area. The city downtown area, on the other hand, has seen better days ... at bit sad, because it looks like at one time it might have been fairly prosperous. I...

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Helpful?
Thank MassCouple2
Fairfax County, Virginia
Reviewed 3 weeks ago

Service here was excellent and the hotel lobby is very nice looking. The amenities were good and the location is very convenient. The staff was very gracious and made you feel welcome. I'd come back here again on my next trip to Kansas City.

Review collected in partnership with Hilton Garden Inn
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Thank Paul W
Chicago, United States
Reviewed 3 weeks ago

Our stay at the Hilton Garden Inn Kansas City was great; the staff were exceptionally welcoming, helpful, and friendly. Our inquiries and questions were immediately answered and solutions offered. My daughter and I felt like we were "family" from the GM to the Desk staff to the Maintenance Engineer to the Shuttle driver to the server in the restaurant. This...

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Thank 976eugeniab
Chicago, Illinois
Reviewed 4 weeks ago

Best priced Hilton property in the area. Great HH Diamond recognition and upgrade from the wonderful Brandie at the front desk. Outstanding service even if I wasn't there for more than 24 hours. Close to some good food, overall a great stay. Ms. Phillips, you have done a great job with your staff, they are all great!

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Helpful?
Thank ChicagoWineGeek

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Kansas City

Address: 520 Minnesota Ave, Kansas City, KS 66101-2930
Region: United States > Kansas > Kansas City
Price Range: RM526 - RM1,004 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Kansas City 3*
Number of rooms: 148
Reservation Options:
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Also Known As:
Hilton Garden Inn Kansas City Hotel Kansas City
Hilton Kansas City
Kansas City Hilton
Hotel Style:
#2 Business Hotel in Kansas City
#4 Romantic Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Kansas City staff and other travellers.
4 questions
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Saint Louis, Missouri
10 months ago
Kansas City, Missouri
Brisbane, Australia

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Questions? Get answers from Hilton Garden Inn Kansas City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“downtown kc on the kansas side. quiet part of town, but close to the action.”
 of 5 bubbles ChristyS6, 17 Oct 2016 | Read review
“Well set up”
 of 5 bubbles annavera4444, 30 Aug 2016 | Read review
“Just try another hotel. The rooms are no different from anywhere else, but the staff sure is.”
 of 5 bubbles B4439SUkarenc, 28 Aug 2016 | Read review
“Every room is wonderful!”
 of 5 bubbles Travelqueen1968, 29 Jul 2016 | Read review
“pet friendly”
 of 5 bubbles WadeR599, 14 Jul 2016 | Read review
5 of 5