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Hilton Garden Inn Kansas City

PricelineUS$124*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$139*
US$124*
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US$129*
US$129*
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Hilton Garden Inn Kansas City
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553 Reviews from our TripAdvisor Community

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Showing 542: English reviews
Des Moines, Iowa
Reviewed 30 December 2016

This is a hotel we usually stay at 2 times a year for horse shows. When we hae stayed in the past is has been for up to a week at a time. Here are the pros and cons. Pros: Close to downtown, nice parking garage, clean rooms Cons: First, Neighborhood is not safe: This summer (July 2016) a police...

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Helpful?
1Thank SMPeer
Cedar Rapids, Iowa
Reviewed 28 December 2016

No hot water in shower, bed was old and pillows flat and lumpy. Pool/ Hot Tub closed for renovation but they don't tell you until you have checked in and find a note in your room. Worst experience we have ever had in a Hilton brand hotel.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Jeff C
kathrynp816, General Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team. If there is anything else I can do for you, please contact me at the phone number...

Durham, North Carolina
Reviewed 20 December 2016

Stay Report - December 17 - 18 Location: The hotel is located on Minnesota Avenue less than half a mile from I-70. Downtown Kansas City is about three miles away and is a very easy drive. Kansas City Airport is about 25 minutes to the north. There's not too much around the hotel and it's quite quiet on weekends but...

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Helpful?
1Thank Sal_Paradise767
kathrynp816, General Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the location to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed. Sincerely, Kathryn Philips...

Milwaukee, Wisconsin
Reviewed 16 December 2016

Only stay here if you're getting a deal-not up to normal HGI standards-inside of our room was clean but worn, especially the shower. Rest of hotel needs a scrub down-carpets, elevator, etc. Looks like it is getting some Reno but would have stayed elsewhere if I'd known the pool was out of order.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank laurapT1211HA
kathrynp816, General Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. The hotel was recently sold and we are working hard to bring it...

Austin, TX
Reviewed 11 December 2016 via mobile

Worst stay ever at a Hilton. 1) Overbooked at checkin. 2) Anniversary weekend and not told the pool and spa are closed. 3) Put on 6th floor with only one functioning elevator. Construction and housekeeping usually had it to use. 4) Noise of construction right next to our room and started at 8am even on Sat and Sun. We were...

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Helpful?
Thank firescuba
kathrynp816, General Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. The hotel was recently sold and we are working hard to bring it...

Reviewed 23 November 2016

With the downtown hotels overbooked, the Hilton Garden Inn was a good option for me when traveling on business. And, I was pleasantly surprised to learn that the hotel offers a free shuttle downtown! There is not much within walking distance of the hotel but the area is quiet and nice enough. Despite having a little age, the hotel and...

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Helpful?
Thank Shane C
kathrynp816, General Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the location to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed. Sincerely, Kathryn Philips...

Manhattan, Kansas
Reviewed 23 November 2016 via mobile

Traveled to KC to do some shopping at the Plaza and partake in some fine dinning. I've been working in various positions within a hotel for 3 years and inspecting rooms for one. When I arrived I parked in the temporary parking right by the door because I didn't see anywhere to park. I went to the front desk and...

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Helpful?
Thank waynejesse
kathrynp816, General Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the location to your liking. I have shared your feedback with the staff regarding parking and we will improve our communication. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever...

Racine, Wisconsin
Reviewed 22 November 2016

Sent me burnt,charred and bitter meat. Uncooked pork and a nasty tasting omelet. Cook with glasses was so nasty about it. Can't believe they are not trained to look what they are serving! Then offered me nothing after that and I went to bed starving.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Lmf1479
kathrynp816, General Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact me direct at the email or phone number below if there...

Birmingham, Alabama
Reviewed 16 November 2016

I had a great stay taking advantage of HGI fitness center and hot cooked breakfast. Liked the easy access to the parking garage with no parking fees. Also I got a great nights sleep which really got by work week off to a great start. This hotel was also a short drive from the airport.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank bgasink
kathrynp816, General Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the location to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed. Sincerely, Kathryn Philips...

Greensboro, North Carolina
Reviewed 15 November 2016

I have now stayed at this hotel twice (both times for the American Royal Horse Show) and the staff is tops - they ALL go out of their way to accommodate needs or requests. I felt like an honored guest!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank cbdunham01
kathrynp816, General Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the location to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed. Sincerely, Kathryn Philips...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Kansas City

Address: 520 Minnesota Ave, Kansas City, KS 66101-2930
Region: United States > Kansas > Kansas City
Price Range: RM504 - RM996 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Kansas City 3*
Number of rooms: 148
Reservation Options:
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Also Known As:
Hilton Garden Inn Kansas City Hotel Kansas City
Hilton Kansas City
Kansas City Hilton
Hotel Style:
#2 Business Hotel in Kansas City
#4 Romantic Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Kansas City staff and other travellers.
4 questions
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Saint Louis, Missouri
over a year ago
Kansas City, Missouri
Brisbane, Australia

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Questions? Get answers from Hilton Garden Inn Kansas City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid rooms anywhere near the elevators and request highest floor - but really: don't stay here”
AMarieT_12, 11 Apr 2017 | Read review
“Dont get a room, you will regret it. Save your money for somewhere nicer.”
jasonrO6941BR, 1 Apr 2017 | Read review
“Use the Hilton Honors App to select your room prior to arrival”
heatherbC5716OJ, 2 Mar 2017 | Read review
“downtown kc on the kansas side. quiet part of town, but close to the action.”
ChristyS6, 17 Oct 2016 | Read review
“Well set up”
annavera4444, 30 Aug 2016 | Read review
5 of 5
Priceline
US$124* /night
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Expedia.comUS$129
GardenInn.comUS$129
CancelonUS$139
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Prices are for 1 room, 2 adults
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