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Hampton Inn Kansas City / Village West

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Traveller (13)
Room & Suite (28)
Dining (3)
Overview
  • Excellent46%
  • Very good29%
  • Average14%
  • Poor8%
  • Terrible3%
Travellers talk about
“great location”(39 reviews)
“race track”(17 reviews)
“front desk”(38 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Hampton Inn Kansas City / Village West
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn Kansas City / Village West
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (383)
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382 results
Traveller rating
173
112
54
31
12
Traveller type
Time of year
LanguageEnglish
173
112
54
31
12
Show reviews that mention
All reviewsgreat locationrace trackfront deskvillage westsporting eventsfamily suitelegends mallroom was cleanan updatewould stay here againcomplimentary breakfastthe staff was greathotel is locatedbreakfast staffgreat place to staybreakfast areaeasy access
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1 - 5 of 382 reviews
Reviewed 3 days ago

While staying at this hotel for a week I had a package delivered. Received a tracking update on Saturday that it had been delivered. Talked to every staff member I could find for the next two days, and tried sending an email to management (never...More

Thank sjbrooks2018
Response from BridgetMahmood, General Manager at Hampton Inn Kansas City / Village WestResponded yesterday

Thank you for your feedback as I truly do appreciate it! I will share this with my team so that way we all know where we need to inprove. We do apologize for any issues you experienced while staying with us! Have a wonderful day!

Hotel's Favourite
Reviewed 4 weeks ago via mobile

10 of us from the Class of '66 had our 10th Girlfriend Weekend at the Hampton Inn. We had 3 rooms, 2 which were connecting, and another one 2 doors down. Great staff. Great breakfast with so many choices - eggs, cereal - hot and...More

Thank Jerry1128
Response from BridgetMahmood, General Manager at Hampton Inn Kansas City / Village WestResponded 4 weeks ago

Good afternoon, Thank you for your feedback as we truly do appreciate it! I will share this with my staff as this will make them HAPPY because making you HAPPY makes us HAPPY!! Please come stay with us again soon! We hope you have a...More

Reviewed 1 week ago via mobile

You basically pay for the location. Short walk to Children's Mercy Park for Sporting KC games and to legends. Pool is small and no hot tub. Beds are uncomfortable and on the small side. Our shower was falling apart.Hotel needs updated. Breakfast was ok.More

Thank April M
Response from John-HiltonHelp, on behalf of management at Hampton Inn Kansas City / Village WestResponded 4 days ago

Dear April M, Thank you for taking the time to write a review about your recent stay with us at our hotel. We really appreciate your comments and are very sorry for the conditions you encountered throughout your visit. We will address your comments with...More

Reviewed 4 weeks ago

Loved the hotel. Very new or updated recently. Very nice flooring and wall decor. Outside of hotel is gorgeous. Great beds and pillows. Very friendly and helpful staff. Had a little trouble with the TV at first. But we finally figured it out.

Review collected in partnership with Hampton
Thank Jo S
Response from BridgetMahmood, General Manager at Hampton Inn Kansas City / Village WestResponded 4 weeks ago

Thank you for your feedback as we truly do appreciate it! We look forward to serving you again in the future!! Have a wonderful day!!

Reviewed 3 June 2018

This hotel seems to be in a state of decline. One of my favorite spots over the last 10 years, it's now plagued by smells and poorly running AC units. I probably won't be back unless changes are made.More

Review collected in partnership with Hampton
Thank V6392FZtim
Response from BridgetMahmood, General Manager at Hampton Inn Kansas City / Village WestResponded 14 June 2018

Thank you for your feedback as we truly do appreciate it. I have seen your other reviews as well and again we truly do apologize you had a bad experience with us. We strive for HAPPY 10's and we apologize that we failed to deliver...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$146 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Kansas City
#4 Business Hotel in Kansas City
#4 Family Hotel in Kansas City
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
Details
Price range
US$146 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Kansas City
#4 Business Hotel in Kansas City
#4 Family Hotel in Kansas City
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
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Traveller (13)
Room & Suite (28)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
April M
22 June 2018|
Answer
Response from Jerry1128 | Reviewed this property |
Sorry I don't know that. I would contact the hotel to be sure.
0
Votes
Room Tips
"All good, but ask if they had any recent painting if that is an issue for you. They keep the place looking..."
Read review
"Check the Race Schedule before booking your stay!"
Read review
"Did not really see a bad location for room"
Read review
"Pick a room that has already been renovated."
Read review
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