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All reviewsgreat locationfront deskwalking distanceroom was cleanvery pleasant stayhotel is locatedthe breakfast areaextra roomindoor poolfree breakfaststayed one nightoutlet mallthird floorwould stay here againhot tubnoisehie
Nice hotel in a good location at the Legends. Anything you need, food, shopping, entertainment all within a 10 minute walk. Clean average room I about what you expect for a Holiday inn express. I would much rather stay at the Marriott residence Inn on...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Village WestResponded 16 February 2018
Thank you for your review of our hotel. We strive to give great and impressive service to all of our guests. I'm happy to read that you found our location convenient and the rooms clean. We always do our best to achieve superior...More
My husband and I had a birthday overnight here. I was quite impressed. Clean and modern. Good variety breakfast. Nice pool and hot tub area. Room was very comfortable. Great walk in shower. Overall we would recommend and stay again.
The hotel is nicely updated with comfortable beds and the staff was very courteous. Complimentary breakfast; many options for the entire family. I would give this hotel a rating of 5 if the walls could be just a little thicker. Listening to children next door...More
Clean quiet well appointed room. Plenty of lights but nice and dark when needed(blackout curtains were nice touch). Plenty of hot water and great water pressure and hard water. Bright bathroom comfy bed, quiet HVAC and friendly staff
Response from Renee H, General Manager at Holiday Inn Express Village WestResponded 9 November 2017
Thank you so much for the great review. We really appreciate all the feedback we receive from our guests.
We got two visits from the staff's night auditor within 10 minutes of our late check in (around 11 pm) speaking of noise complaints as we were settling in for the night. The floors are loud at this location and you can hear feet as...More
Thank Brent H
Response from IHGService, Guest Relations Manager at Holiday Inn Express Village WestResponded 17 September 2017
Hi Brent H,
Thank you for your stay and for taking the time to share your experience with us. It is regrettable that some of our facilities and services did not live up to your expectations. Please allow me to follow up on your concerns...More