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Holiday Inn Express Lawrence

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200 Reviews from our TripAdvisor Community

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Showing 198: English reviews
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Lake Worth, Florida
Reviewed 2 days ago NEWvia mobile

Nice hotel with easy access to major roads, many food options and university. Beds were a bit soft and could use updating. Hotel staff was courteous and prompt. Internet in the lobby business center was out but staff was able and willing to print a document at the front desk. Typical HIE breakfast was well stocked and the buffet staff...

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Helpful?
Thank Martin S
Seattle, Washington
Reviewed 1 week ago via mobile

The blonde lady behind the check in counter when we rolled in the evening of April 15th was so helpful! The rooms were clean and spacious. The shower water wonderfully hot! Decent breakfast with options (cereal, oat, cinnamon buns, yogurt, sausage, gravy, eggs, etc.).

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Helpful?
Thank Christina F
Jim J, General Manager at Holiday Inn Express Lawrence, responded to this review

Thank you very much for your kind words regarding our hotel and the amenities you enjoyed while staying here. It is always our pleasure to receive guest feedback especially when it is as positive as yours. We look forward to and welcome the opportunity to serve you again in the near future.

Reviewed 2 weeks ago via mobile

I normally do not post anything to these type of sites but, my sister and I were very upset to read posts on other sites from the (Dog Lady) we will call her. The front desk girl Mizti was great the hotel i think was full of all us Volleyball Parents and extended family and friends. She had people checking...

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Helpful?
Thank Dawn S
Jim J, General Manager at Holiday Inn Express Lawrence, responded to this review

Thank you very much for staying with us and posting your comments and 5 star rating. We value all guest feedback and really appreciate your recognition of jobs well done by Misty. I'm glad you were happy with the service and accommodations we provide and hope you will let us serve you here again.

Reviewed 3 weeks ago via mobile

Wad worried about the previous reviews and my personal poor experience at a Holiday Inn Olathe two weeks prior. But, this hotel met all expectations. Easy access from highway and a good location in town. Check in was smooth with friendly staff. A minor housekeeping issue related to construction or maintenance was quickly resolved. The room was clean and modern....

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Thank Mandy D
Jim J, General Manager at Holiday Inn Express Lawrence, responded to this review

Thanks for staying with us and posting your review. As they say in the hotel business - "It's Location, Location, Location!!!" and I'm glad you like ours. Pleasant surprises are the only kind of surprises to have when traveling and I'm glad we exceeded your expectations. I hope you will be our guest again.

Reviewed 3 weeks ago via mobile

Now that my kid is attending KU - I get the opportunity to stay in various hotels. The first review I knocked off a point due to the room location. I was given another room this time. I love the layout of the rooms. Very comfortable. It is conveniently looked to get to restaurants, movie theater is located right behind...

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Thank Seriously2009
Jim J, General Manager at Holiday Inn Express Lawrence, responded to this review

Thank you for making us your hotel of choice and for posting your great review. I'm glad you know you can count on us for a comfortable stay and great service. I hope we can welcome you back and serve you here again soon.

Reviewed 3 weeks ago

BEWARE!!!!!!!!!!!I stayed at this resort and left my pillow. I realized it a couple hours later and called them immediately. I was told they would ship it and charge me for the shipping. What I didn't expect is that they would not ship it for 3 weeks. They would write down my credit card information and give it to the...

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Helpful?
Thank Wendy F
Jim J, General Manager at Holiday Inn Express Lawrence, responded to this review

I am truly sorry for all the frustration and hassle we caused you and offer my sincere apologies that we didn't do a better job of delivering an excellent guest experience. Timely feedback from you and other valued guests is very important to us, and it is used in discussions and training to improve our operation. I hope you will...

Reviewed 4 weeks ago

Staff(the one) on duty told my daughter they didnt have clean swim towels and laundry was not her job. Then tons of kids yelling on all floors and jumping out at people in elevators. Pet policy was not up to dat in the room it says pets are welcome, there is a pet pottying site on the grounds but yet...

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Helpful?
Thank Tiffany G
Jim J, Manager at Holiday Inn Express Lawrence, responded to this review

I am truly sorry you were disappointed with us and apologize for all the frustration and hassle we caused. It is clear we were not operating up to our usual standards of delivering an excellent guest experience. Timely feedback from you and other valued guests is very important to us, and it is used in discussions and training to improve...

Reviewed 4 weeks ago via mobile

I wish I could rate it a 0 because this is what they deserve. There was no towels in the pool area so we went to ask for some when they said "I didn't do laundry it's not my problem". And then locked us out of our room when the book left in the room clearly said it was alright...

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Thank Rylee A
Jim J, Manager at Holiday Inn Express Lawrence, responded to this review

I am truly sorry for the frustration and inconvenience you experienced and offer my sincere apologies that we didn't do a better job of demonstrating our commitment to guest satisfaction. Timely feedback from you and other valued guests is very important to us, and it is used in discussions and training to improve our operation. Our General Manager will be...

Wilton, Connecticut
Reviewed 17 February 2017 via mobile

Ok so as with any holiday inn express this place is low on frills. But when you just need a room for a night or two do you need them? Nice spacious room with good size bathroom. And nice touch to have keurig machine in the room and a small fridge. Everything felt clean and the working space and number...

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Helpful?
Thank Richard T
Jim J, General Manager at Holiday Inn Express Lawrence, responded to this review

Thanks for sharing your comments. We are always very happy when a guest contacts us about the wonderful service they have received. I will ensure that Phyllis receives the positive recognition she deserves for being mentioned here by you. Thank you again for your kind words. We hope to have you as a guest in our hotel again soon.

Wichita, Kansas
Reviewed 9 February 2017 via mobile

If I had other Holiday Inn choices in Lawrence, this wouldn't be it. Worst stay yet at this hotel. Cable has been out for 13 hours now, and some moron has been getting ice about every 20 minutes since 9pm last night. Thanks HIE Lawrence for a sleepless week by the ice machine....

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Helpful?
Thank whearson
Jim J, Manager at Holiday Inn Express Lawrence, responded to this review

Thank you for posting your review regarding your experience with our hotel. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any discomfort or inconvenience the hotel may have caused you. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites takes pride in its clean, comfortable, spacious rooms and friendly staff. Our hotel is the place to stay in Lawrence, Kansas.Our hotel is only 5 minutes from the University of Kansas , Rock Chalk Park and the Soccer and Softball Fields, Lied Center, Dole Institute of Politics, Haskell University, Alvamar Golf Course, and the historic downtown of Lawrence, Kansas. The hotel offers complimentary high speed Internet and a meeting facility that accommodates 50 to 80 people depending on set-up.Must be 21 and have a valid credit card to rent a room. We are sorry but we are no longer allow pets. We are a non smoking hotel. ... more   less 

Additional Information about Holiday Inn Express Lawrence

Address: 3411 SW Iowa Street, Lawrence, KS 66046
Region: United States > Kansas > Lawrence
Price Range: RM546 - RM955 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Lawrence 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Holiday Inn Express Lawrence Hotel Lawrence
Holiday Inn Lawrence
Hotel Style:
#3 Business Hotel in Lawrence
#5 Family Hotel in Lawrence
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Lawrence staff and other travellers.
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Questions? Get answers from Holiday Inn Express Lawrence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Save yourself the trouble that never ends Don't stay here”
R7632NIwendyf, 28 Mar 2017 | Read review
“Overall I would not stay here- we were told if anything is messed up they will charge 20 extra incidental fee”
, 25 Mar 2017 | Read review
“2nd floors as quiet”
hawkeyeemt10, 7 Feb 2017 | Read review
“wait till after the remodel to book- and ask for AWAY from the elevator.”
745sarahp, 18 Oct 2016 | Read review
“Renovation still going on but workers only there during the day.”
katkad, 12 Sep 2016 | Read review
5 of 5