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We've stayed on this property before. It is a great location. Needs updated big time, filthy stained carpet.. clearly the air conditioning needs updated. 105 outside, about that hot inside. However, our room DID have good air conditioning, but the bride in our party had...More
Thank Mjb B
Response from SpringhillLawrenceGM, General Manager at SpringHill Suites LawrenceResponded yesterday
Thank you for bringing the cleanliness issues to my attention. I will speak, immediately, with my housekeeping department to ensure that this was an isolated incident.
I've stayed at Springhill Suites before, but I think this was the tiniest bedroom ever. Only room for one nightstand. Maintenance and housekeeping were challenged when we were there. Nice front desk staff that I think were frustrated with temporary housekeeping staff. Interesting location in...More
Staff was polite. View was incredible. I was excited to get room overlooking the river. Short walk to restaurants.
Air conditioning was out in the lobby. We were told it had been out for at least a week. We went to our room which was...More
1 Thank texascactusgirl
Response from SpringhillLawrenceGM, General Manager at SpringHill Suites LawrenceResponded 4 days ago
I would like to apologize for the experience you had at our hotel. It is always our intention to WOW each and every guest and feel that we failed in that regard during your stay. I have spoken with my maintenance team to ensure that...More
This was just an overnight on a road trip for our family. The room had plenty of space, but that is typical of Springhill Suites. It is just around the corner at the northern end of Massachusetts Street. I noticed some reviews mentioned an odor....More
We stayed here during KU orientation. We have stayed at many Marriott properties especially Spring Hill Suites and always love them. This one, however, left us very disappointed. First let me say the lobby area is spacious, clean and very big. The breakfast buffet was...More
Response from hamptontopeka, General Manager at SpringHill Suites LawrenceResponded 3 weeks ago
I want to thank you for sharing your concerns regarding your recent stay at our hotel. I have shared your comments with my housekeeping and maintenance department to ensure that this was an isolated incident. My sincere apologies for your experience at our hotel.
US$130 - US$232 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from KrisTravelsOften | Reviewed this property |
I'm not sure what brand they have, but my wife and I have a Sterns & Foster for the same reason. We found the beds here to be quite comfortable. Plush enough that circulation wasn't a problem, but firm enough to provide... More
I'm not sure what brand they have, but my wife and I have a Sterns & Foster for the same reason. We found the beds here to be quite comfortable. Plush enough that circulation wasn't a problem, but firm enough to provide support.
Hello Caroline B,
Our swimming pool is open from 7am to 10pm. It is accessible by you guest room key. Our pool is not located in an area that can cause noise concerns for other guests so we are not strict on closing it at... More
Hello Caroline B,
Our swimming pool is open from 7am to 10pm. It is accessible by you guest room key. Our pool is not located in an area that can cause noise concerns for other guests so we are not strict on closing it at 10pm but we typically turn off the lights at 11pm. Most hotels that have posted hours on the pool, do them for noise purposes and the comfort of other guests. Our indoor, heated, pool and hot tub are located on the ground floor in hour atrium and away from our guest rooms.
Hope this helps,
Edgar R | General Manager
SpringHill Suites by Marriott Lawrence
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"Pick a room on the third floor, this is the main floor where the lobby is"