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Four Points by Sheraton Manhattan

Traveller (17)
Room & Suite (7)
Pool & Beach (2)
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  • Excellent31%
  • Very good21%
  • Average22%
  • Poor16%
  • Terrible10%
Travellers talk about
“front desk”(36 reviews)
“boulevard grill”(4 reviews)
Free Wifi
Breakfast Buffet
Heated pool
Non-Smoking Hotel
Airport Transportation
Family Rooms
2 Star Hotel
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29 Apr30 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (179)
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All reviewsfront deskboulevard grillbreakfast buffetpool and jacuzzipoor choicesheraton staffon site restaurantrooms faceawesome servicebottled waterwedding partycoffee tablespent nightsspecial thanksconvenience storethe entire stafffort riley
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1 - 5 of 175 reviews
Reviewed yesterday

Recently on a golf trip we stayed here and were very satisfied with our choice. They have done a great job in remodeling, the rooms were very attractive and clean with comfortable beds. Nice pool,hot tub, lounge and restaurant. Everything was clean and attractive. Desk...More

Thank Mark N
Response from Jessica M, General Manager at Four Points by Sheraton ManhattanResponded today

Mark, Thank you for your feedback, we always appreciate hearing how we have done in meeting our guests expectations! We do hope to have you again in the future!

Reviewed 1 week ago

I expected more from a Sheraton property. This is a non-smoking facility, but apparently guests or staff members do not observe. The property is in desperate need of updates to the rooms, It is difficult for me to say whether or not I will stay...More

Thank 1120pvark
Response from Jessica M, General Manager at Four Points by Sheraton ManhattanResponded 1 week ago

We appreciate your honest feedback. We most certainly are a non-smoking facility and require our guests and staff to abide by this citywide regulation. Unfortunately, we do have instances where we have to enforce this regulation when it is not being adhered to. I do...More

Reviewed 6 March 2018

This motel is a tired and well-worn property. The rooms could definitely use some updating and deep cleaning. And the same can be said for the public areas. It's saving grace is the pleasant staff. There have got to be many better places to stay...More

Thank JDP1477
Response from Jessica M, General Manager at Four Points by Sheraton ManhattanResponded 8 March 2018

Thank you for your comments. We appreciate the opportunity to make improvements when it comes to our guest experience and upkeep of our property. We hope to have an opportunity to serve you in the future.

Reviewed 17 February 2018

This hotel has apparently been around for a long time, maybe in the order of 30 years, and it looks and feels every bit its age. There are too many inconsistencies with this hotel, from the accommodations itself to the service. Let me start with...More

1  Thank rckymtndaddy
Response from Jessica M, General Manager at Four Points by Sheraton ManhattanResponded 18 February 2018

Thank you for your thorough review. You make some great points and we appreciate your assessment of your stay! We will use your comments to make improvements in providing our guests with a good and consistent stay. Thank you!

Reviewed 9 February 2018 via mobile

The hotel (which used to be a Holidome) was adequate for our one night stay. Buffet breakfast was very good and the price was reasonable. No menu service however. My husband thought the room smelled like “cheap perfume,” like they were trying to hide another...More

Thank rosiedoodles
Response from Jessica M, General Manager at Four Points by Sheraton ManhattanResponded 12 February 2018

Thank you for giving us some feedback about your recent stay. We appreciate the opportunity to improve our guests experience. We hope that if your travel bring you back to the area that we are your choice for accommodations!

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Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Airport Transportation
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Things to do
Hot Tub
Heated pool
Indoor pool
Price range
US$92 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Price range
US$92 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (17)
Room & Suite (7)
Pool & Beach (2)
Dining (1)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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28 July 2017|
AnswerShow all 5 answers
Response from weldicat | Reviewed this property |
I have no experience to report regarding pets.
Room Tips
"Choose an outside perimeter room, away from the pool."
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"Choose a different hotel"
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"Don't get a room by the pool."
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"Get a room with natural light, if you can. Ours didn't have any and it was very disorienting."
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