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Candlewood Suites

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67 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Bentonville, Arkansas
Reviewed 1 October 2016 via mobile

Stayed there two nights on a business trip. Room was clean and a good size. Had a full size refrigerator. Basic cooking and eating utensils. They did provide dish detergent. There was a dishwasher, two burner stove and microwave. Room needed serious updating. Carpet had several worn out spots. Easy chair was ragged and worn. Furniture and cabinets are basic...

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Helpful?
1Thank rfaala
Christina B, General Manager at Candlewood Suites, responded to this review

Dear Traveler, Thank you for taking the time to share your recent experience. We appreciate your comments regarding a clean room. Our hotel might not be the newest hotel in the neighborhood but it is certainly one of the cleanest. We strive for 100% guest satisfaction and believe we can achieve that by offering a clean room and our exceptional...

Michigan
Reviewed 13 September 2016

The hotel is just off the highway...literally. After wading through a sea of smokers in front of the entry door, chances are you will be greeting by a sign to call a phone number instead of a real person (the desk is frequently not staffed). The response to the phone call must also be bad since the sign said to...

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Helpful?
Thank Zak Z
Christina B, General Manager at Candlewood Suites, responded to this review

Dear Traveler, We are sorry that your overall experience was less than what it should have been. We understand the importance of accommodating a guests request whenever possible and I am truly sorry that we were unable to accommodate your request for a non highway side room upon your check in. I hope that you will give Candlewood Suites or...

Cedar Hill, Texas
Reviewed 1 September 2016 via mobile

Was there on business. Our company has given them lots of business. Last visit, they asked me for a personal credit card for "incidentals". Promised me only a $25 hold (company card paid for my stay). Instead, they placed a hold for the full length of my stay, which drained my bank account. I was unable to buy food or...

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Helpful?
Thank brettlicoon
Christina B, General Manager at Candlewood Suites, responded to this review

Dear brettlicoon, Thank you for taking the time to write a review regarding your recent experience at our hotel. We are disappointed to hear that you experienced a billing issue. We try to be so diligent with regard to guest charges and am disappointed to hear that something fell through the cracks regarding your stay. If you would like to...

Reviewed 29 June 2016

We spent one night at the Candlewood Suites in Olathe, KS. Very clean and comfortable hotel. Staff was friendly. The were only 2 negatives One was the Wi-Fi. Very slow. It was so bad I switch to my Verizon cell phone created network. Second was that our TV in our room had a loose connection and kept cutting out.

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Helpful?
1Thank Jim W
Edmond, Oklahoma
Reviewed 25 June 2016 via mobile

Excellent property. Candlewood has items for you to check out during your stay. DVD's, board games, a crock pot, etc. I've stayed here numerous times for work and have enjoyed every stay. My only complaint would be the spotty WiFi. Other than that, the rooms are clean and the staff is always welcoming.

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Helpful?
1Thank patrikeif2
Reviewed 14 June 2016

Moved to Olathe from California. We beat our belongings to Kansas by three days. My new employer agreed to put us up until our things arrived. We were excited to have an extended stay type suite since we may be there for a few days, but the excitement ended there. Small, Dim, Musty lobby and the room was in desperate...

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Helpful?
1Thank Tenpenny_05
IHGService, Guest Relations Manager at Candlewood Suites, responded to this review

Dear Tenpenny_05, Thank you so much for your review of our hotel. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. I am sorry to hear that there were certain aspects of your visit that did not meet your standards notably the room qualities, bed condition and unpleasant atmosphere in the lobby. Rest...

Kansas
Reviewed 26 February 2016

The room was nice, had a full size refrigerator, a stove top and a microwave. It had a nice size closet and bathroom. I had a Queen size bed, very comfortable. It had a nice T.V and the internet worked! I have stayed in this area before and at another motel the internet did not work at all. They don't...

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Helpful?
Thank KaynJoe
Ellettsville, Indiana
Reviewed 22 February 2016

Picked this place because of the mini kitchen. But I would not stay here again. The highway made the room very noisy. The AC/Heat was an old fashion room unit that was also very loud as was the refrigerator. Made it very difficult to sleep well. They also do not offer daily cleaning service. Nothing extra made me want to...

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Helpful?
Thank Rebecca H
Christina B, General Manager at Candlewood Suites, responded to this review

Dear Traveler, We are disappointed to learn that your experience was less than what it should have been. The Candlewood Suites are designed to bring the comforts of home to you while on the road. Although Candlewood Suites do not provide daily housekeeping service, we are here to assist you 24 hours a day and would have been happy to...

Reviewed 21 January 2016 via mobile

We live 2 hrs from KC and due to the slick roads and weather, we stayed in Olathe. The Comfort Inn across the street was smelly, so we stayed here. Typical Candlewood with kitchens, Lending Lockers, and a pantry. If your looking for a extended stay hotel in south Olathe, stay here, you won't regret it.

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Helpful?
Thank TheNavigator1999
Christina B, General Manager at Candlewood Suites, responded to this review

Dear Snowed In, We are glad that we could accommodate you during the latest snow storm. With all the comforts of home, we are a perfect stop for an unexpected stay. We hope that you will plan a stay in the future so that you and your family can enjoy some of the great things the area has to offer....

Atlanta, Georgia
Reviewed 7 December 2015

We enjoyed our stay with Candlewood. It was our first time staying with Candlewood. I must state that Jeremy (the tall) front desk representative was very helpful, kind, and personable. The hotel itself is not bad at all. It could stand a few upgrades such as the fitness center equipment, new carpet and a larger elevator. Suite 418 was very...

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Helpful?
Thank veronica r
Christina B, General Manager at Candlewood Suites, responded to this review

Dear 1st Timer to Candlewood Suite, The team is excited to hear that your first experience was exactly what it should be. From our great staff who understand the true meaning of customer service and the amenities that we offer, we believe we are a great choice for most travelers. I look forward to sharing your kind remarks regarding Jeremy...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
At the Candlewood Suites in Olathe, Kansas, our Staff and Management are always at your service and eager to exceed your expectations at every opportunity. Our extended stay hotel is ideally situated in the heart of Olathe, just minutes from a multitude of Businesses, Visitor Attractions, and the area’s Finest Restaurants. Our Team will wow you every time! The hotel of choice in our community. We welcome guests from all over the globe. Newly built in 2008, with complimentary wireless high-speed Internet access and all the extended stay features you’ll need while you’re here including a full-kitchen and a large desk in every Suite, washers & dryers on the first & fourth floor, our State-of-the-Art Fitness Center, and the Candlewood Cupboard, it is no wonder we are such a popular choice! Consider us Home at the Candlewood Suites in Olathe, Kansas. ... more   less 

Additional Information about Candlewood Suites

Address: 15490 S Rogers Rd, Olathe, KS 66062-3497
Region: United States > Kansas > Olathe
Price Range: RM474 - RM625 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites 2.5*
Number of rooms: 85
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Also Known As:
Olathe Candlewood Suites
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Questions & Answers

Questions? Get answers from Candlewood Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“face away from the highway.”
 of 5 bubbles jimwE7301NI, 28 Jun 2016 | Read review
“go somewhere else”
 of 5 bubbles 334rebeccah, 22 Feb 2016 | Read review
“We were on 4th floor; it was quiet; did not notice A/C noise but room temperature was perfect.”
 of 5 bubbles suebB8417NE, 13 Jul 2015 | Read review
“choose room away from freeway, it is loud at night.”
 of 5 bubbles S2487LAbillb, 3 Mar 2015 | Read review
“One Bedroom suites are best.”
 of 5 bubbles MTColeman, 31 Oct 2013 | Read review
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