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We stayed here on a Saturday night before New Year's. It was pretty quiet. Very good service. Room was clean but never enough towels!
We had breakfast in the restaurant. Very generous portions and tasted great.
Nice to have a Starbucks.
We will definitely stay...More
I've probably stayed here 8 times over the last few years and I always look forward to my visit. I'll admit it does help being a Platinum member as it allows a room upgrade, Concierge access and free internet. Would be nice though for weekend...More
This is seriously one of the best Marriot Hotels I have stayed in. I travel weekly for business and Marriott is often my hotel of choice. A few weeks ago I was in Kansas City for business, and I became extremely sick. The front desk...More
Thank jamuna k
Response from Chad M, General Manager at Marriott Kansas City Overland ParkResponded 2 weeks ago
Thank you so much for sharing your story and for being our guest. Service is about connecting with people with empathy and genuine care. It’s always wonderful to hear that our team was able to do both! I hope you are feeling well and wish...More
I was probably disappointed with this Marriott in every category. THis place needs help. I was having difficulty to even find a hot cup of coffee. I am a Marriott Rewards member, but will avoid this one.More
Response from Chad M, General Manager at Marriott Kansas City Overland ParkResponded 3 weeks ago
It would seem that we missed the mark as it pertains to exceeding, or even meeting your expectations during your recent visit to our property. Please accept my sincere apology that our offerings and or execution were lacking. If you would like to discuss in...More
It's starting to feel like lower brands of this chain offers better value. I happen to dislike being nickeled and dimed for things like parking, bottled water, and Internet. No one is asking for "free" stuff, but what part of (FULL SERVICE) don't you undersyand?...More
Thank ed g
Response from Chad M, General Manager at Marriott Kansas City Overland ParkResponded 4 weeks ago
Guest feedback is appreciated and helpful for us as we strive to provide the level of service every guest expects and deserves. Thank you for taking the time to provide feedback specific to your stay, and please accept my sincere apology that your experience with...More
Good Day and thank you for the question. The Overland Park Marriott has a no pet policy. Dogs, regardless of size are prohibited. If you would like to discuss further, please feel free to contact the hotel directly.