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Candlewood Suites Overland Park

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76 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Overland Park
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Showing 72: English reviews
Jerusalem, Israel
Reviewed 11 February 2016

We stayed in Candlewood for a week. The standard queen room is nice and large and flows well. The bathroom is large with plenty of cabinet space. The closet is large enough for four large suitcases. The kitchen is very well stocked. We would make a simple meal or heat up restaurant leftovers easily. Everything was clean when we arrived....

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Helpful?
Thank shoyley
Lori L, General Manager at Candlewood Suites Overland Park, responded to this review

Thank you for your time you took to share your comments. We are working hard to make all guest feel like they are enjoying the stay and they have all they need to be relaxed and enjoying the stay.

Reviewed 5 February 2016

We have been here only for about a week now, and have had the pleasure of knowing, at least two of the staff members here, one is Kelly in Housekeeping and the other is Daniel, in Maintenance. They both have been exceptional in seeing that all our needs are taken care of and then some. Ms. Kelly made sure our...

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Helpful?
Thank Denise S
Lori L, General Manager at Candlewood Suites Overland Park, responded to this review

Thank you for your feedback we take pride in our work and we hope that it shows. We will post this so they are aware of the kind words you have shared. We appreciate your business

Winfield, Kansas
Reviewed 1 February 2016

We stayed here one night while visiting our daughter who attends college nearby. The hotel is in a nice area, directly north of Johnson County Community College and is not far from I-35 & I-435 highways. The staff we dealt with were not particularly the friendliest bunch of people but our room was very large and clean. The rooms look...

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Helpful?
2Thank Colin W
Lori L, General Manager at Candlewood Suites Overland Park, responded to this review

I can understand your concern however that is strong accusations considering numerous things. I as a manager take things of such matter very serious and if that were the case the employee would be spoken to immediately and actions would have been pursued. This is the first of our property hearing that there was an issue and I would think...

York, PA
Reviewed 25 January 2016 via mobile

This was, by far, the WORST hotel experience of my life. It started off with an elevator that smelled of urine- so much so that we put our scarves over our noses so as to not inhale the fumes. After we got to our room, after the first toilet flushing, it would not flush. My partner told the front desk...

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Helpful?
Thank MustLoveDogs
Lori L, General Manager at Candlewood Suites Overland Park, responded to this review

I am sorry you experienced the unfortunate situation we had in the elevator. After three visits from professionals and not able to solve the problem we ended up having to rip the carpet out and replace the flooring. I will investigate the other items you mentioned and I hope you will give us another try this is typically not how...

Denver, Colorado
Reviewed 30 December 2015 via mobile

I was very disapointed in the cleanliness of the common areas. All of the trash cans were overflowing, the carpet was old and filthy. The elevator was gross. The room was huge, but very outdated. There was actually a VHS player in my room. I stayed two nights and my roomed didn't get cleaned after the first night. The staff...

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Helpful?
Thank Adam S
IHGCare, Guest Relations Manager at Candlewood Suites Overland Park, responded to this review

Dear Adam S, Thank you for posting a candid feedback from your recent stay with us. I was concerned to see your disappointment with our property particularly with the cleanliness, the room condition, and with our staff. I would like to apologize for any inconvenience these issues may have caused you during your stay. Rest assured, your comments will be...

Atlanta, Georgia
Reviewed 1 November 2015

Had a fantastic stay and the staff was always helpful. Tried having my room cleaned over the weekend and only one housekeeper was working. Dirty laundry and trash was in the hallway for hours. I felt bad for the woman stuck doing all those rooms alone and put new sheets and took my own trash out. Had a perfect stay...

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Helpful?
Thank WiLLisFun
Lori L, General Manager at Candlewood Suites Overland Park, responded to this review

Thank you for the feedback and we appreciate your business. Unfortunately being an extended stay hotel we do not clean rooms daily to offer the privacy and more like a home feeling. I apologize for the trash and linen from the housekeepers and will work on revisiting our procedures

Winston Salem, North Carolina
Reviewed 27 October 2015

Very friendly and helpful staff. It is extended-stay, so there is no housekeeping unless you stay longer than a week. You can exchange your towels but there are no cleaning supplies if you want to clean your room. The hallways were not cleaned at all during the six days we were there. The suite is nice and large with a...

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Helpful?
Thank halltab
Lori L, Manager at Candlewood Suites Overland Park, responded to this review

Thank you for the time you took to share your comments. We appreciate your business and hope to see you again real soon.

Wichita, Kansas
Reviewed 19 October 2015

I am certain portions of this review are a result of being accustomed to my own bed but these things are worth mentioning nonetheless. First, the bed in the bedroom seemed rather *rickety*. Any movement (rolling over, etc.) shook the entire bed. Second, the heating / cooling unit was located right next to the sofa bed where my children slept....

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Helpful?
Thank JuryRigged0001
Lori L, General Manager at Candlewood Suites Overland Park, responded to this review

Thank you so much for all your details and we take all comments very seriously. This is the only way we can assure that we correct things if needed to make guest feel comfortable. We work hard to keep our hotel lovely and we hope to see you again. GM

Reviewed 28 September 2015 via mobile

I stayed here for 15 nights with my fiancé for my job as I move around a lot with my work. We both loved the room and the friendliness of all the staff and other guests in the hotel. Heather at the front desk was very helpful with everything at the hotel and knowledgeable about the area. Kelly in housekeeping...

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Helpful?
1Thank Kristopher P
Lori L, General Manager at Candlewood Suites Overland Park, responded to this review

We appreciate your business and hope to see you again. We take all reviews seriously and work on the things as needed so thank you again.

Clarksville, Tennessee
Reviewed 9 September 2015

we stayed in this hotel over labor day weekend I liked the fact that it was a extended stay which meant it had a area to cook a fridge dishes ect. I was though not impressed with the day shift front desk and how they cared for the hotel how they treated you when you checked in they were not...

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Helpful?
Thank Trisha1986
Lori L, General Manager at Candlewood Suites Overland Park, responded to this review

Thank you for the time you took to share your comments and will look into the things you mentioned. We do hope you will come back and visit we would like another opportunity.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Come and experience our new Comforts of Home bedding collection. The Candlewood Suites Kansas City-Overland Park is conveniently located one block north of Johnson County Community College and conveniently located minutes from Sprint, Farmers Insurance, Burlington Northern, Honeywell, Yellow Freight, SBC and Applebee's World Headquarters. Candlewood Suites offers two types of suites: studio suite and the one bedroom suite. Each suite comes complete with all the amenities of home including fully equipped kitchens, TV, VCR/DVD player, executive desk with 2-line telephone, speaker phone and high-speed Internet access. We feature an on-site grocery store , 'Candlewood Cupboard' , with 24-hour accessibility for snacks, beverages and in-room meals. In addition, we have complimentary laundry facilities on-site, along with an expanded fitness center for your convenience and 24-hour fitness passes. Expanded cable and HBO are also featured.Surrounding leisure attractions include Oak Park Mall, Bass Pro Shops, Rainforest Cafe, the Great Mall, restaurants, Home of NASCAR; Kansas Speedway, Worlds of Fun, Zoo and IMAX theater, Union Station, and Crown Center. We are a pet friendly hotel, please call for pet policy. We feature a guest service oriented staff and we look forward to your stay with us! ... more   less 

Additional Information about Candlewood Suites Overland Park

Address: 11001 Oakmont St, Overland Park, KS 66210-1187
Region: United States > Kansas > Overland Park
Price Range: RM383 - RM570 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Overland Park 2.5*
Number of rooms: 122
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Also Known As:
Candlewood Overland Park
Overland Park Candlewood Suites
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Questions & Answers

Questions? Get answers from Candlewood Suites Overland Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“always ask to be put away from the elevator if u can and dont mind ask for a higher floor too”
 of 5 bubbles Trisha1986, 9 Sep 2015 | Read review
“Pet Friendly”
 of 5 bubbles Meg7623, 10 Apr 2015 | Read review
“front side is street side but back side backs up to the shopping center. The first room assigned was on back but we didn't sleep there.”
 of 5 bubbles GenieF, 31 Dec 2014 | Read review
“Ask for the top floor”
 of 5 bubbles TC6012, 25 Jul 2014 | Read review
“The beds are firm. No balconies. Pets under 70lbs allowed. If you're in a one bedroom suite, put a pillow or blanket over the air conditioner/heater to get air/heat in the one bedroom. There is a vent but the air isn't forced in unless you do this. The food they supply is a bit overpriced (naturally) but very convienient. If you're up for a short walk, there is a grocery store behind the hotel.”
 of 5 bubbles ksowens74, 28 Jun 2014 | Read review
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