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If I could give them zero stars I would. I spoke with their personnel two days before my arrival to request an early check-in. I explained that my mom would be coming out of surgery and I would need to get in expeditiously as she...More
Thank Pretty E
Response from Rosa P, General Manager at SpringHill Suites Kansas City Overland ParkResponded 1 week ago
I am sorry that we couldn't accommodate your request for early check in. As I mentioned in our phone conversation, we were complete sold out the night before and according with your reservations notes your arrival time was 12:00 pm. The only way...More
Nice big and clean room. We were at the end of the corridor next to the stairs, which were open to the corridor so it was very noisy in our room with people running up and down stairs. Thankfully after 10 pm it did get...More
Response from Rosa P, General Manager at SpringHill Suites Kansas City Overland ParkResponded 2 weeks ago
Thank you for the nice review. We are glad to heard that you enjoyed our spacious and comfortable suites. It was a busy weekend , we are very sorry for the noise issues.
We hope to see you in your next trip to...More
We checked in on July 24th. The room was blazing hot and the air conditioner didn't seem to work right. The room was awkwardly set up for the pull out couch. We found bugs in the room. The hall smelled bad as did the elevator....More
Thank Michelle O
Response from Dawn H, Manager at SpringHill Suites Kansas City Overland ParkResponded 9 August 2017
Thank you for taking the time to share your recent experience at the SpringHill Suites Kansas City Overland Park .
As the cleanliness and comfort of our hotel are key priorities, I am very sorry that your guestroom fell short of your expectations. Please rest...More
Rooms was spacious and clean, the bathroom could use a little upgrade tub was rusty and wall paper was loose. On the the second day there was a bad rain storm ;room got wet from window leaking from storm which destroyed my two books. I...More
1 Thank kneshag2017
Response from Rosa P, Manager at SpringHill Suites Kansas City Overland ParkResponded 3 August 2017
Dear : kneshag2017
Thank you for sharing with us your comments about your recent stay.
We will share your comments with the appropriate departments.
We are happy to hear that you enjoyed our friendly staff members and
we hope to see you again on your...More
We stayed here for a softball tournament for 5 nights. We had a terrible storm one of the nights with slight leaking. We let the front desk now and they handled everything perfectly. The manager was also very attentive and hands-on with the situation!
Response from Rosa P, General Manager at SpringHill Suites Kansas City Overland ParkResponded 18 July 2017
Thank you for taking the time to leave your comments .
We will share your comments with our Front desk staff.
We hope to see you next time.
US$105 - US$190 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Also Known As
Springhill Suites Kansas City Overland Park Hotel Overland Park ,