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Extended Stay America - Kansas City - Overland Park - Metcalf

141 reviews
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Traveller (48)
Room & Suite (28)
Dining (3)
Overview
  • Excellent31%
  • Very good25%
  • Average18%
  • Poor12%
  • Terrible14%
Travellers talk about
“granola bars”(13 reviews)
“grab and go”(11 reviews)
“oatmeal”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Hot Tub
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (141)Write a Review
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All reviewsgranola barsgrab and gooatmealwrapped muffinsfull size fridgeseveral monthsgreat raterooms are cleanenjoyed my staykitchenettesandpaperwalmartpropertieshighwaykansas
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Hotel's Favourite
Reviewed 20 December 2017

We stayed here for a night & it was nice. The person that checked us in was very friendly and helpful. The hotel was clean and easy to get to. They had a grab and go type of breakfast, so everything was able to be...More

Thank BritKansas
Response from 00esa, Manager at Extended Stay America - Kansas City - Overland Park - MetcalfResponded 21 December 2017

Thanks for the awesome feedback. We are delighted to know all went during your stay and that you were impressed with our top-notch service and facilities. Thanks once more for your business to Extended Stay America, and we look forward to having you as our...More

Reviewed 3 December 2017

The hotel is wonderful. It has everything you need for an extended stay period. The staff is wonderful and help in anyway possible. This is one of the best Extended Stay hotels we have stayed in. It is in close proximity to the Kansas Medical...More

Review collected in partnership with Extended Stay
Thank MedicalRecovery
Response from 00esa, Manager at Extended Stay America - Kansas City - Overland Park - MetcalfResponded 4 December 2017

Thank you for choosing to stay at Extended Stay America. We are delighted to know our location was convenient for your needs and that you enjoyed the friendly service provided by our staff. It was a pleasure hosting you, and we look forward to serving...More

Reviewed 9 November 2017

We stayed at this hotel, after booking it on Priceline. There were hairs on the toilet and on the sink counter. The shower also looked like it could use a good scrubbing. The "non smoking" room stunk, like old cigarette smoke. The smell woke me...More

Thank Chasar5
Response from 00esa, Manager at Extended Stay America - Kansas City - Overland Park - MetcalfResponded 10 November 2017

We sincerely apologize for the service and cleanliness issues you encountered during your visit. We have room inspection processes in place, and we are working with our Head of Housekeeping to see where we dropped the ball. It's our goal to provide an excellent customer...More

Reviewed 20 October 2017

Really had a great time here. Friendly staff and managers. The wifi wasn't up to mark the initial 2 days but then they upgraded it pretty well. I was here for 7 days and would recommend this hotel to anyone else coming to the city...More

Review collected in partnership with Extended Stay
Thank parthajitp2017
Response from 00esa, Manager at Extended Stay America - Kansas City - Overland Park - MetcalfResponded 23 October 2017

Thank you for taking the time to share your fantastic review of Extended Stay America. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We greatly appreciate your recommendation and look forward to your return...More

Reviewed 16 October 2017

The front staff was courteous and very helpful. That should be clear. Although they claim breakfast is included what they mean is coffee (pre-packaged creamers) and pre-packaged granola bars and pre-packaged muffins. That's it. The included Wi-Fi is really spotty and very slow. It's like...More

Review collected in partnership with Extended Stay
Thank arturoa193
Response from 00esa, Manager at Extended Stay America - Kansas City - Overland Park - MetcalfResponded 20 October 2017

Thank you for your stay with us and for the candid review. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We fell short in making that happen for you, and we are...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Details
Price range
US$73 - US$110 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$73 - US$110 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (48)
Room & Suite (28)
Dining (3)
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Room Tips
"All seemed ok"
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"Choose a room on the highest floor possible if you need to sleep in."
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