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Extended Stay America - Kansas City - Overland Park - Metcalf

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Traveller (48)
Room & Suite (40)
Dining (3)
Overview
  • Excellent30%
  • Very good25%
  • Average18%
  • Poor13%
  • Terrible14%
3 weeks ago
“Pet Friendly”
3 weeks ago
“Probably caught them at a bad time”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Hot Tub
Non-Smoking Hotel
Suites
Fitness centre
2 Star accommodation
All hotel details
Additional information
Offers from Extended Stay America - Kansas City - Overland Park - Metcalf
Special Offer: Save up to 10% TODAY!
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Offers from Extended Stay America - Kansas City - Overland Park - Metcalf
Special Offer: Save up to 10% TODAY!
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (143)
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1 - 5 of 143 reviews
Reviewed 3 weeks ago

Understaffed!!!! Nice enough staff overwhelmed and overworked. I checked in at 8:00 PM and the front manager had to clean a room for me, which took 34 minutes. When I arrived at the room the sheets were not changed and there were no hangers. Probably...More

Thank Harry F
Response from 00esa, Manager at Extended Stay America - Kansas City - Overland Park - MetcalfResponded 3 weeks ago

Thank you for sharing this review. Please accept our sincere apologies for the issues you experienced during your stay. Your experience is not indicative of the service we normally provide, and we regret that we fell short in this instance. We take these reviews very...More

Hotel's Favourite
Reviewed 20 December 2017

We stayed here for a night & it was nice. The person that checked us in was very friendly and helpful. The hotel was clean and easy to get to. They had a grab and go type of breakfast, so everything was able to be...More

Thank BritKansas
Response from 00esa, Manager at Extended Stay America - Kansas City - Overland Park - MetcalfResponded 21 December 2017

Thanks for the awesome feedback. We are delighted to know all went during your stay and that you were impressed with our top-notch service and facilities. Thanks once more for your business to Extended Stay America, and we look forward to having you as our...More

Reviewed 3 weeks ago via mobile

Very nice, clean rooms, comfortable bed. Pet friendly hotel. We have stayed there twice when needing a place to stay with our dog. The staff is very friendly and welcoming. We did not try the breakfast because we had other plans.More

Thank kcmichelle72
Response from 00esa, Manager at Extended Stay America - Kansas City - Overland Park - MetcalfResponded 3 weeks ago

Michelle, thank you for choosing Extended Stay America for your stay once again. We're delighted to know you liked your well-appointed room and that you were pleased with the pet-friendly feature of our hotel. It was a pleasure to have you as our guest, and...More

Reviewed 3 December 2017

The hotel is wonderful. It has everything you need for an extended stay period. The staff is wonderful and help in anyway possible. This is one of the best Extended Stay hotels we have stayed in. It is in close proximity to the Kansas Medical...More

Review collected in partnership with Extended Stay
Thank MedicalRecovery
Response from 00esa, Manager at Extended Stay America - Kansas City - Overland Park - MetcalfResponded 4 December 2017

Thank you for choosing to stay at Extended Stay America. We are delighted to know our location was convenient for your needs and that you enjoyed the friendly service provided by our staff. It was a pleasure hosting you, and we look forward to serving...More

Reviewed 9 November 2017

We stayed at this hotel, after booking it on Priceline. There were hairs on the toilet and on the sink counter. The shower also looked like it could use a good scrubbing. The "non smoking" room stunk, like old cigarette smoke. The smell woke me...More

Thank Chasar5
Response from 00esa, Manager at Extended Stay America - Kansas City - Overland Park - MetcalfResponded 10 November 2017

We sincerely apologize for the service and cleanliness issues you encountered during your visit. We have room inspection processes in place, and we are working with our Head of Housekeeping to see where we dropped the ball. It's our goal to provide an excellent customer...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Self-Serve Laundry
Breakfast included
Dry Cleaning
Meeting Rooms
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Details
Price range
US$77 - US$112 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$77 - US$112 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (48)
Room & Suite (40)
Dining (3)
Questions & Answers
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Room Tips
"make sure the sheets are fresh"
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"All seemed ok"
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"Choose a room on the highest floor possible if you need to sleep in."
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"Stay somewhere else."
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