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Holiday Inn Express & Suites Wichita Airport

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Holiday Inn Express & Suites Wichita Airport
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78 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Wichita Airport
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Showing 76: English reviews
Kansas City, Kansas
Reviewed 17 April 2014 via mobile

Good front desk service. Clean and comfortable rooms. Pool well maintained. Breakfasts were ok. Good Internet connection consistently. Close to good shopping and easy access to the airport and main highway through town.

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Helpful?
Thank Mary L
Michelle L, General Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear Mary L, Thank you for taking the time to comment on your recent stay at the Holiday Inn Express & Suites Wichita Airport. Guest feedback, whether positive or negative, is always welcome. We love to hear when we exceed the guests' expectation during their stay, and it sounds like in your case, we did just that. I will be...

Saint Louis, Missouri
Reviewed 28 March 2014

I usually stay at the Holiday Inn Express Wichita Airport because the staff is very friendly and helpful. Anytime I have a question about the Wichita Area they are very knowledgeable. Rooms were clean and beds comfortable.

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Helpful?
Thank Stephen B
Michelle L, General Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear Great place to stay near the airport! Thank you so much for taking the time to comment on your recent stay at the Holiday Inn Express & Suites Wichita-Airport. Guest feedback, whether positive or negative, is always welcome, and used to further lead and develop my staff on delivering a GREAT guest experience. So glad to hear that all...

Wichita, Kansas
Reviewed 27 February 2014

I stayed here back in December due to home remodel. When I checked in to my room I had no pillows or shower curtain in my room. Maria was very helpful to get me what I needed. The next day I asked for full service on my room when I returned my bed was not made and only the trash...

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Helpful?
1Thank guerra79
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear guerra79, Thank you for your staying with us and for bringing this to our attention. We are very sorry to hear about your experience on your recent stay. We would like to address your experience further, and have sent you an email with additional details. Sincerely, Connie D Case Manager IHGCare

Kansas
Reviewed 20 February 2014

Quick check in. Room clean and everything in order. Quiet air conditioning. Flat Screen TV. Free Shuttle Service to and from the airport, which is approx. 5 minutes from the hotel. Great breakfast buffet with a variety of options - from waffles, to eggs and sausage, yogurt and cereal, of course. Very quiet as it is located far from Kellog....

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Helpful?
Thank MaFKansas
Michelle L, General Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear MaFKansas, WOW! Thank you so much for the great review. Guest feedback, whether positive or negative, is always welcomed and used to further develop our team to continue to deliver an exceptional guest experience. We are so glad that we not only met but exceeded your expectations during your stay. From the clean quiet room, to the breakfast buffet,...

Rockford, Illinois
Reviewed 20 February 2014

Natasha did a wonderful job checking us in for one night, and adjusting reservations when colleagues from Europe were severely delayed due to weather. Then the next day, after checking us out, Natasha was magnificent when checking us back in for another night, as all flights out of Wichita were cancelled due to the huge snow storm. Fast, accurate,friendly, helpful...

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Helpful?
Thank Richard D
Michelle L, General Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear Richard, Thank You so much for taking the time to comment on your recent stay at the Holiday Inn Express & Suites Wichita-Airport, and for having such nice things to say about Natasha. She is great at delivering a positive guest expereince and it sounds like you were able to experience that first hand. I will be sure to...

Washington, Missouri
Reviewed 19 February 2014

Upon checking in to the property I had booked three months in advance the manager informed me they didn't have any ground floor rooms, which I had requested. He informed me they didn't have any, but had just given a traveler who was in my group, who was on her first trip, who had booked just one week before, she...

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Helpful?
1Thank Kent G
Michelle L, General Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear Poor Manners, Please allow me to offer you my sincerest apology for the way with which you feel you were treated during your recent stay at Holiday Inn Express and Suites Wichita-Airport. Guest feedback, whether positive or negative, is always welcome and I use it to lead and develop my staff on delivering excellent customer service 100% of time....

Brisbane, Australia
Reviewed 5 January 2014

This hotel was a good place for a night stay. Arrived early due to snowstorm, waited 10 minutes and they had a room ready for us. Front staff was very friendly and helpful. Room was clean and beds were comfortable. Nothing to complain about. We were recognized as priority members and given a goody bag with small snack. It was...

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Helpful?
Thank tundra1999
Michelle L, General Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear Tunda1999, Thank You so much for taking the time to comment on how nice your recent stay was at our hotel. Guest feedback, whether positive or negative, is always welcome, and it helps us know what we need to work on and in what ways we are exceeding our guests' expectations. I'm so pleased to hear that you enjoyed...

Anchorage, Alaska
Reviewed 6 December 2013

I've stayed at this hotel once or twice in the last few weeks, as businees has brought me to the Wichita area quite often lately. I had a good experience when staying here before, so this experience was a let-down. I was in my room relaxing around 8:00 last night, and two men started having a loud conversation right outside...

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Helpful?
Thank Scot P
Michelle L, General Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear Scot P, Please let me begin this email by offering you my sincerest apologies for failing to meet your expectations during your last stay at my property. I have only been the General Manager here a few months, and I'm trying my best to reply to all guest comments and try to encourage them to give us another try...

Reviewed 1 December 2013

just looked at my credit card statement and noticed a discrepancy in the print out I received and what is posted on the statement....after calling the hotel, I was told that there is an additional 10% charge to cover any 'possible' charges if the room is 'trashed' or other such problems. Go to know at the beginning of the stay...

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Helpful?
Thank Doufin
Michelle L, General Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear Doufin, Please accept my sincerest apologies that you were not made away of the additional $10 per night "authorization" for incidentals to your credit card. I'm sorry that the front desk staff did not explain that to you during the check in process. Guest feedback, is always used as a learning tool to help us better develop our customer...

Reviewed 1 December 2013

for the last six years as it is close to our daughter's house and have seen a marked improvement in the internet access; however, as the years have past, their room prices have increased without significant improvements in the 'extras' especially the 'hot breakfast'. It's interesting that the daily room prices fluctuate based on the day of the week. We...

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Helpful?
Thank Doufin
Michelle L, General Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear Doufin, Thank you for taking the time to comment on your recent stay at my hotel. I'm glad to hear that you have been staying with us for several years and that you are seeing marked improvements. As part of a new management team, guest feedback, whether positive or negative, is always welcome and it helps us score how...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express & Suites Wichita Airport, KS hotel is only 1 mile from Dwight D Eisenhower National Airport ICT (formerly Midcontinent Airport) and offers complimentary airport shuttle. Enjoy all the Holiday Inn Express & Suites Wichita Airport hotel has to offer including well-appointed comfortable guest rooms, complimentary hot Express Start continental breakfast, fitness center, business center, indoor pool and whirlpool, guest laundry and meeting space for 35. For leisure travelers, Wichita, KS offers visitors a wealth of things to do and our hotel's location makes it easy to find the top attractions. Botanica Wichita Gardens, Museum of World Treasures, Exploration Place, Coleman Factory Outlet and Museum, Kansas Aviation Museum and Old Town Wichita are just a few miles away. The entire family will enjoy a visit to the Sedgwick County Zoo which is 3 miles from the hotel. Wichita's aviation industry is easily accessed from our hotel. Cessna, Spirit Aerosystems, Bombardier, Boeing, Case New Holland, Textron, Yingling, Hawker Beechcraft, and Eagle Med are within 2 miles of our hotel. Flight Safety International & Cessna training facility are less than 1 mile away. Intrust Arena Convention Center and Orpheum Theatre are just a short drive. Lodging in our Dwight D Eisenhower Wichita, KS Airport hotel means you can take advantage of a free airport shuttle to nearby restaurants and shopping from 4am-11pm Monday-Friday and 12pm-8pm Saturday-Sunday. Catch your flight with ease after a stay at the Holiday Inn Express & Suites Wichita Airport hotel. ... more   less 

Additional Information about Holiday Inn Express & Suites Wichita Airport

Address: 1236 S Dugan Rd, Wichita, KS 67209-2367
Region: United States > Kansas > Wichita
Price Range: RM431 - RM751 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Wichita Airport 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites Wichita Airport Hotel Wichita
Holiday Inn Express And Suites Wichita Airport
Holiday Inn Wichita
Wichita Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Wichita Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms on the front side of the hotel faces the afternoon sun, so they are on the warm side.”
 of 5 bubbles EastTexasTraveler903, 4 Sep 2016 | Read review
“Room 137 had a view of the parking lot and still was quiet.”
 of 5 bubbles peggyb520, 9 Aug 2016 | Read review
“Make sure you ask for a room not over the pool.”
 of 5 bubbles angiea790, 27 May 2016 | Read review
“The hotel does have complimentary shuttle service to the airport and nearby shops and restaurants.”
 of 5 bubbles loriw522, 10 Mar 2016 | Read review
“Ask for a room on the side away from the airport.”
 of 5 bubbles radski65, 23 Aug 2015 | Read review
5 of 5