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Big Bear Resort

60 reviews
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Traveller (21)
Pool & Beach (9)
Room & Suite (4)
Overview
  • Excellent40%
  • Very good18%
  • Average8%
  • Poor16%
  • Terrible18%
Travellers talk about
“kentucky lake”(9 reviews)
“my dad”(3 reviews)
“get away”(3 reviews)
Free Internet
Free Parking
Beachfront
Pool
Kitchenette
Pets Allowed
Wheelchair Access
All hotel details
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Reviews (60)Write a Review
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All reviewskentucky lakemy dadget awayboat slipsfishtownhousemarinajanetcabinlaunchguys
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1 - 5 of 60 reviews
Reviewed 3 weeks ago

The following are my notes on our experience at Big Bear Resorts and RV Campround: This is a great location. But, I have never been so disrespected as a paying full season customer. There is absolutely no effort to be sure Big Bear customers are...More

Thank John M
Reviewed 22 October 2017

This is a great location. But, I have never been so disrespected as a paying full season customer. There is absolutely no effort to be sure Big Bear customers are satisfied with their stay. Management is oblivious to the needs if the campers. We have...More

Thank John M
Response from caldemeyer, Owner at Big Bear ResortResponded 6 November 2017

John...As a lifelong friend of you and your family, we are very sad to hear of your disappointment. The "water leak" was actually a scheduled water main repair of which advanced notice was posted at the bathhouse, office, marina and Facebook. We are sorry you...More

Reviewed 11 October 2017 via mobile

This is the second time we have stayed here and will be our last. The location is amazing - beautiful views of the lake. Our site had a beach-front access for the kids and dogs to swim, which was awesome. But that’s where the amazing-ness...More

Thank Mandyusf
Response from caldemeyer, Owner at Big Bear ResortResponded 6 November 2017

We are sorry you were not completely satisfied with your experience. Our management team and staff work hard to ensure that all of our guests are comfortable and well-accommodated; however, we realize that some guests have expectations that extend beyond what we can reasonably offer....More

Reviewed 4 October 2017

Family rented 3 campsites with a nice web pic. Would have had to move my RV for my kids to get their pop ups in their sites. The company would not fully refund our money - they said we needed to do so 30 days...More

Thank Samantha C
Response from caldemeyer, Owner at Big Bear ResortResponded 6 November 2017

We are sorry you were not completely satisfied with your experience. Reservation cancellation policies are quoted at the time of the reservation and on the reservation email sent with each reservation. Our management team and staff work hard to ensure that all of our guests...More

Reviewed 15 July 2017

Wow - What a great place! I had recently attended a bachelor party here at Big Bear Resort. Accomodations were great & the lake is absolutely amazing! The scenery and location cannot be beat. I can't wait to go back again!

Thank Brian S
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About
Amenities
Top amenities
Free Parking
Pool
Beachfront
Free Internet
Hotel Amenities
Free Parking
Things to do
Pool
Details
Price range
US$65 - US$350 (Based on Average Rates for a Standard Room)
Room types
Kitchenette
Details
Price range
US$65 - US$350 (Based on Average Rates for a Standard Room)
Room types
Kitchenette
Add Photo Photos
Traveller (21)
Pool & Beach (9)
Room & Suite (4)
Family and Play Areas (6)
Questions & Answers
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Misty P
10 April 2015|
Answer
Response from caldemeyer | Property representative |
Misty: So sorry for the delay in response. Somehow this message got buried in our inbox. Let me get with our staff and get you an answer as soon as possible. Thank you for your patience and our apologies for the... More
0
Votes
Room Tips
"Stay away from Big Bear. The owner only want your money and don't care about servicing their customers."
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"Stay away from Big Bear. Management is horrible. They don't care at all about the paying customer. This..."
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"Marina Townhouses are an excellent choice easy access to the boat docks & store."
Read review
"Marina store, boat slips, marina is close to accommodations, noise has never been a problem"
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