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Courtyard Bowling Green Convention Center

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Courtyard Bowling Green Convention Center
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298 Reviews from our TripAdvisor Community

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Showing 298: English reviews
Versailles, Kentucky
Reviewed 13 September 2016 via mobile

Traveling on business-Lu at front desk was the best! Very courteous. Offered room floor selection, entertainment options. Very pleasant and professional. Rooms were very clean. Starbucks available is always a plus. Would definitely stay again.

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Helpful?
Thank kimberlyofky
CYGeneralManager1010, General Manager at Courtyard Bowling Green Convention Center, responded to this review

Thank you for taking the time to share your thoughts on your stay with us! We are pleased to hear that you you were satisfied with our rooms and the many luxurious guest amenities that we offer, such as Starbucks. Lu is a great addition to our team and we so glad to hear that he treated you as well...

Mount Juliet, Tennessee, United States
Reviewed 11 September 2016 via mobile

Located just off the main road through Bowling Green this Courtyard has very comfortable beds, clean rooms, clean bathrooms. Indoor pool with hot tub. Business center. Nice desk and sofa in room. Courtyard bistro offers food and beverages. Room rates are higher on football game weekends--Bowling Green is home of the Western Kentucky University Hilltoppers.

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Helpful?
Thank Scott F
CYGeneralManager1010, General Manager at Courtyard Bowling Green Convention Center, responded to this review

Thank you for the awesome review! We are thankful to have such a beneficial location, being situated right off of the heavily commercialized Scottsville Road. We are glad that you enjoyed our rooms and the clean contents within them. We are also glad that you enjoyed utilizing our many guest amenities in the lobby and pool area. We assure you...

Rochester Hills, Michigan
Reviewed 7 September 2016

Hello. I stayed couple days and room, service and privacy was one of the main things I stay in that hotel, House keeping one of the best Thank you and see you soon! The best Service and room service was awesome,

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Helpful?
Thank delija72
CYGeneralManager1010, General Manager at Courtyard Bowling Green Convention Center, responded to this review

Thank you for the magnificent review! We are pleased to hear that you enjoyed our quality customer service and the privacy of our rooms. We are also very appreciative of the complements you gave to our Housekeeping staff. We look forward to your return so that we may serve you again!

wvmoz
Reviewed 1 September 2016 via mobile

I travel a lot for business and stayed in many Courtyards. This would be the worst one that needs updated. Lobby and eating area seemed very clean and modern. The rooms need updated badly!! I stayed in a King suite. The carpet was rundown and soiled. It still has the wall HVAC units that you operate on the unit. The...

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Helpful?
Thank wvmoz
CYGeneralManager1010, General Manager at Courtyard Bowling Green Convention Center, responded to this review

Thank you for the feedback! We apologize that you felt our property was outdated and we do very much appreciate your constructive criticism. Therefore, we are proud to announce that we will be undergoing renovations within the next year! We would love the opportunity to better accommodate you in the future, so we hope that you will return to stay...

Delran, NJ
Reviewed 30 August 2016

I just completed a 3 night stay at the Courtyard Marriott in Bowling Green, KY - as always, it was a terrific experience. All of the staff were extremely friendly and solicitous - special shout outs to Kim and Kallie at the Front Desk, as well as Dewey, the Bistro Manager. All were very helpful and attentive - anything I...

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Helpful?
2Thank Lonestarr602
CYGeneralManager1010, General Manager at Courtyard Bowling Green Convention Center, responded to this review

Thank you for sharing such uplifting feedback with us! We are so pleased to hear that you returned to the Courtyard for all three nights of your visit to Bowling Green, KY. We are excited to hear that you had positive interactions with several members of our staff as well. Kim, Kallie, and Dewey are all important parts of our...

Reviewed 28 August 2016 via mobile

Upon arrival my husband went and checked in while I waited in the car. He called to let me know that Lu at the front desk had shown him the room and verified the price (which was on point) with me. I went on to the room and my husband returned and informed me that Lu had given him some...

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Helpful?
2Thank Lisa L
CYGeneralManager1010, General Manager at Courtyard Bowling Green Convention Center, responded to this review

Thank you sharing your thoughts on your stay with us! We are elated to hear that Lu went the extra mile to make sure you and your husband were properly accommodated. We are also glad to hear that you enjoyed utilizing our on-site restaurant, The Bistro. Lu is a wonderful addition to the Courtyard and we are glad to have...

Reviewed 28 August 2016 via mobile

We came in pretty late and Lu at the front desk was immediately friendly. Lu showed me the room we would be staying in before I made payment. Once we were settled Lu gave me the rundown of local things to get into. Lu took really good care of us. He was very friendly and imformative. Based on some conversation...

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Helpful?
Thank Chris L
CYGeneralManager1010, General Manager at Courtyard Bowling Green Convention Center, responded to this review

We appreciate you sharing your thoughts on your stay with us! We are more than happy to hear that Lu made you feel right at home from the moment you checked in. He is a true team player and we are glad to have him. We are also glad to hear that he displayed great customer service and provided you...

Elburn, Illinois
Reviewed 23 August 2016

Going to bowling to drop off my daughter at WKU, we stayed at the convention center. We were greeted and welcomed in a beautiful open lobby. They room was clean and an assortment of pillows. The pool and fitness center were clean and inviting. Many restaurants near by and you can purchase breakfast in the lobby. Did I mention there's...

Review collected in partnership with this hotel
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Helpful?
Thank auggieson3
CYGeneralManager1010, General Manager at Courtyard Bowling Green Convention Center, responded to this review

Thank you for the fantastic feedback! We are so happy to hear that you and your daughter enjoyed staying at the Courtyard while passing through Bowling Green. We are thankful that you appreciate our interior design and many amenities as well. We are grateful to have the luxury of an on-site Starbucks and to have the benefit of being in...

Reviewed 21 August 2016

I had a awesome stay lu was very helpful and did anything he could to make our stay like it was home loved the jacuzzi and pool and also the up to date rooms and the elegance of the bar area also while visiting i got the honor of meeting Styx a band I grew up on it was amazing

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Helpful?
Thank Gary W
CYGeneralManager1010, General Manager at Courtyard Bowling Green Convention Center, responded to this review

Thank you for your recent stay! We are pleased to hear that you were satisfied with the quality of our rooms and amenities. We are glad that you got the chance to meet one of your idols as well! Lu is a great addition to our team and we are ecstatic to hear that he made you feel right at...

Reviewed 21 August 2016 via mobile

awesomw food and service by lu he helped me out the whole time i was here by telling me places to eat locally and places to go have fun and helped with anything that i needed inside of the hotel . Lu was very nice and respect young man need more ppl like him in this industry.

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Helpful?
Thank Hadley J
CYGeneralManager1010, General Manager at Courtyard Bowling Green Convention Center, responded to this review

Thank you for sharing your thoughts on your stay with us! We are very pleased to hear that you were satisfied with our Bistro restaurant and the customer service our staff displays. We are also ecstatic to hear that Lu was so courteous towards you during your stay. We hope that you will allow us to welcome you back into...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The Courtyard by Marriott Bowling Green Convention Center is ideal for the corporate traveler who wants to get away from the busy interstate noise and the leisure traveler who wants to be close to all the area has to offer! We are located in the heart of Bowling Green, Kentucky, just 2.5 miles from I-65 and directly across from the Sloan Convention Center in a quiet, suburban area in walking distance of area restaurants and Crosswinds Golf Course. Our prime location is just a short drive to Western Kentucky University, the National Corvette Museum, NCM Motorsports Park, Lost River Cave, Southern Kentucky Performing Arts Center (SKyPAC), Beech Bend Raceway & Park, and General Motors - Home of the Corvette! Enjoy our indoor pool, whirlpool, 24-hour business center, fitness center, high-speed internet access, and extra-plush Tempur-Pedic(R) bedding. Start your morning with a made-to-order breakfast from the Bistro and a cup of Starbucks coffee or wind down with a refreshing beverage in the evening. ... more   less 

Additional Information about Courtyard Bowling Green Convention Center

Address: 1010 Wilkinson Terrace, Bowling Green, KY 42103-2444
Region: United States > Kentucky > Bowling Green
Price Range: RM488 - RM959 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Bowling Green Convention Center 3*
Number of rooms: 93
Reservation Options:
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Also Known As:
Courtyard By Marriott Bowling Green Hotel Bowling Green
Bowling Green Courtyard
Bowling Green Marriott
Courtyard Bowling Green Hotel
Hotel Style:
#7 Romantic Hotel in Bowling Green
#8 Family Hotel in Bowling Green
#9 Business Hotel in Bowling Green
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Bowling Green Convention Center staff and other travellers.
1 question
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Portland o

Hi Becky,

I'm unable to post another review for 3 months.

In my original review, Home Away from Home, I mentioned that the people, not the property are really what make the difference in my many stays, yet I failed to mention them by name. If you choose to stay here, keep an eye out for some of my favorite people and tell them Alan said HI!

Kim - (front desk) - Great smile, very friendly, very knowledgeable, very helpful.

Becky - (front desk) - Great smile, very friendly, very knowledgeable, very helpful,

  makes you feel at home with her southern flair!

Fatima - (room cleaning) - knows my schedule and doesn't wake me up early to

  clean, cleans & makes my room just the way I want it, friendly and nice

  smile.

Olivia - (front desk) - Great smile, very welcoming and helpful.

Dewey - (bistro) - Always gets me exactly what I want at the bistro and very helpful.

Yolanda - (bistro) - Very friendly and helpful, nice smile, willing to make just what

                                    you want.

Steven - (facility) - Brings you things you might need, always thoughtful, asks how

                              you are doing. Has a positive word or thought to share.

Lori - (assistant GM) - Has that great southern flair about her, friendly, great smile,

                    anticipates your needs and tries to meet them.

Ashely - (front desk) - nice smile, helpful and friendly. Just what you need on those

                            nights when your checking in late!

These are the people that have made my experience worth repeating!

over a year ago

See all questions (1)

Questions? Get answers from Courtyard Bowling Green Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request a room with a balcony”
tombY5700GZ, 26 Apr 2017 | Read review
“The general area is quiet, so there isn't a need to ask for a special room or location.”
jmboze1, 11 Jan 2017 | Read review
“Everything was great As a silver elite Marriott rewards member we found a fresh water and bag of chips in our room. First time for everything. And all of the employees have been there for several years which speaks highly for management!”
D9904WRjiml, 5 Jan 2017 | Read review
“Stay away from the Lobby area, the rent it out to the community for other functions and birthday parties. Noisy.”
BJinMI, 11 Dec 2016 | Read review
“Room 333 King--end of hall--quiet (back side of hotel)”
TinaW938, 28 Oct 2016 | Read review
5 of 5