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Holiday Inn Express Carrollton

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Holiday Inn Express Carrollton
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79 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Carrollton
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Showing 78: English reviews
West Monroe, Louisiana
Reviewed 18 November 2015 via mobile

The place was great! I'm always looking and comparing it to others I've stayed. It's a little older and dated than others but it's inviting snd comfortable. The service was great and polite. The room was nice and clean. I'd def recommend to someone. I'm an IHG member and it's good one to stay at.

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Helpful?
Thank Duncanj34
Lisa B, General Manager at Holiday Inn Express Carrollton, responded to this review

Dear Duncanj32, Thank you for taking the time to post a review on our hotel. I am very pleased that you found our hotel to be inviting and comfortable. I appreciate the recommendations and we look forward to your next visit with us. Please have a great day! Sincerely; Lisa Buckler General Manager

Lewisville, Texas
Reviewed 17 November 2015

The staff was friendly and the rooms are what you would expect from a holiday inn. Nice breakfast, cookies at the front desk, lots of perks. But don't bank on the free wifi though, it barely crawled when it worked at all.

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Helpful?
Thank HijoDelSol
Lisa B, General Manager at Holiday Inn Express Carrollton, responded to this review

Dear HijoDelSol, Thank you for taking the time to post a review on our hotel. I am very pleased that you enjoyed your stay with us. I do apologize for the issues you had with the WiFi, I assure you we are working on that issue. We do hope you will stay with us in the future. Please be safe...

Carleton, Michigan
Reviewed 25 October 2015

I have come to Carrollton on a work related trip and will be spending nearly a month in this hotel. I've been here now for two weeks and this is what I have to say about it. It's clean and well maintained. The staff is friendly and helpful. The pool is COLD, which is probably why I've only seen 2...

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Helpful?
Thank DBWright1969
IHGCare, Guest Relations Manager at Holiday Inn Express Carrollton, responded to this review

Dear DBWright1969, Thank you for writing a review about your recent stay with us. I am delighted to hear your positive feedback about the amazing staff and level of cleanliness. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It seems that...

Crestview, Florida
Reviewed 13 October 2015

When we first walked into our room, it had a very damp musty smell to it. We turned up the air a little and the smell went away, but when we laid in the bed, my wife and I both felt a little dampness in the sheets and blankets. After the first day, that seemed to go away or we...

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Helpful?
Thank jmwhip_24
Lisa B, General Manager at Holiday Inn Express Carrollton, responded to this review

Dear jmwhip_24, Thank you for taking the time to post a review on our hotel. Please allow me to apologize for the issues you found while staying here with us. We strive to provide exceptional guest satisfaction and I see we fell short with this on your stay with us. Thank you for bringing these issues to my attention however...

HSV
Reviewed 6 October 2015

Stayed for a weekend. Within the first 15 minutes of being there I noticed the 1st floor ice machine was inoperable, a side-entry door was inoperable (had to walk around to the main lobby to get in), and we were stationed on the 3rd floor - the designated smoking floor. They also have non-smoking rooms on the 3rd floor. Unsurprisingly,...

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Helpful?
Thank Jeremy B
Lisa B, General Manager at Holiday Inn Express Carrollton, responded to this review

Dear Jeremy B, Thank you for taking the time to post a review on our hotel. I do apologize for the issues you had while staying with us. The ice machines have since been fixed and we are in the process of fixing the entrance door. I also apologize for the 3rd floor smell. I know it can be pretty...

Colorado
Reviewed 24 September 2015

Of the numerous HI Express hotels, and similar hotels in other chains, that I’ve stayed at over the years, I’d rate this one as about average, at best. The only things that stood out as negatives were (1) somewhat slow and unreliable internet connection, coffee maker located at nearly floor level on bottom of nightstand shelf, and a rather noisy...

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Helpful?
Thank Roadman58
Lisa B, General Manager at Holiday Inn Express Carrollton, responded to this review

Dear Roadman58, Thank you for taking the time to post a review on our hotel. I want to apologize for the issues you found with the internet connection and the noisy bathroom fan. I am also sorry that you only found us to be average. We strive to be exceptional and I apologize that we fail to provide exceptional service...

Markham, Canada
Reviewed 23 September 2015 via mobile

We needed a quick stopover in Kentucky and stayed at this hotel right off the highway Carrollton on our way to Akron OH. Hotel entrance was hidden off the main road with the road sign barely visible and because we were travelling at night it was difficult finding the entrance. Other than that we had a great night sleep, staff...

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Helpful?
Thank Veets63
Lisa B, General Manager at Holiday Inn Express Carrollton, responded to this review

Dear Veets 63, Thank you for taking the time to post a review on our hotel here in Carrollton, Ky. I do apologize for the hidden entrance and hard to locate, however I am very pleased that you enjoyed your stay. We look forward to your next visit with us. Please be careful in your travels. Sincerely; Lisa Buckler General...

San Antonio, Texas
Reviewed 9 September 2015

Handicap accessible room was rented. Exceeded expectations for spaciousness. Bathroom was very accessible and user friendly. Not something we've found in some rooms we have rented. Staff was very friendly and helpful during our stay.

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Helpful?
Thank F2043BYjoeb
Lisa B, General Manager at Holiday Inn Express Carrollton, responded to this review

Dear Weekend In Carrollton, Thank you for taking the time to post your wonderful review on our hotel. I am very pleased that you found the room big and spacious and the bathroom very accessible. I will let my staff know of your fabulous words. Please stay with us again soon. Sincerely; Lisa Buckler General Manager

Birmingham, Alabama
Reviewed 19 August 2015

My husband and I travel for business and spend a lot of time in hotels. I don't write reviews for average stays, but if a hotel stay is very good or bad I will take the time to write a review. The Holiday Inn Express at Carrolton, KY is the cleanest and quietest hotel I have ever experienced. We literally...

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Helpful?
Thank Stoppandthink
Lisa B, General Manager at Holiday Inn Express Carrollton, responded to this review

Dear Stoppandthink. Thank you so much for your wonderful review on our hotel. I am very pleased that you enjoyed your stay with us. I have already passed on your words to my team and they are excited about your stay. We hope that you will stay with again soon!! Sincerely; Lisa Buckler General Manager

Reviewed 26 June 2015 via mobile

Though the area didn't seem so great, this hotel was fantastic. Kayla, the evening manager was quick and friendly. The room was sparkling clean as was the bathroom. The included breakfast was plentiful and hot. Love that everything was clean, clean, clean!!

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Helpful?
Thank pjvana
Lisa B, General Manager at Holiday Inn Express Carrollton, responded to this review

Dear pjvana, Thank you for taking the time to post a review on our hotel. I am glad that you found our hotel clean and Kayla friendly. I will be sure to pass on your great words to my staff. We hope you visit us again real soon. Sincerely; Lisa Buckler General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites in Carrollton, Kentucky near General Butler State Park! You can enjoy a comfortable stay at our Carrollton, KY accommodations, situated off I-71 in the busy steel district of Kentucky and not far from the Kentucky Speedway and the Belterra Casino. Families will enjoy lodging in Carrollton, KY because our hotel offers quick access to area attractions such as Six Flags Kentucky Kingdom, the Louisville Slugger Museum and the famous Kentucky Speedway. If shopping is your preference, check out the Butler Outlet Mall, just a mile from our Carrollton accommodations, where you can find some great bargains. In addition, our Carrollton, KY hotel is near General Butler State Park, which offers plenty of biking, boating and hiking opportunities. Our hotel in Carrollton, KY also provides an ideal location near area businesses including Gallatin Steel, Dow Corning, Ohio Valley Asphalt, Phillip Morris, North American Stainless and PSC. Business travelers benefit from our fabulous hotel services, which include a convenient 24-hour business center with copy, fax and print services as well as free high-speed, wireless Internet access. During your stay at our hotel in Carrollton, you can take advantage of the heated, indoor pool, a state-of-the-art fitness center and the complimentary hot breakfast bar. Check out our great Carrollton hotel room deals and rates, and start planning your trip today. ... more   less 

Additional Information about Holiday Inn Express Carrollton

Address: 147 Hospitality Way, Carrollton, KY 41008
Region: United States > Kentucky > Carrollton
Price Range: RM477 - RM706 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Carrollton 2.5*
Number of rooms: 83
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Carrollton staff and other travellers.
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Questions? Get answers from Holiday Inn Express Carrollton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms were quiet, far enough from the highway and main road to be quiet.”
 of 5 bubbles elaineh363, 1 Oct 2016 | Read review
“Room with a jacuzi are really roomy”
 of 5 bubbles Granny210, 14 Sep 2016 | Read review
“Handicap room had a HUGE bathroom and shower.”
 of 5 bubbles CindyLouWho1953, 31 Jan 2016 | Read review
“AAA will save you some!!”
 of 5 bubbles JimmyH870, 23 Jan 2016 | Read review
“3rd Floor has smoking and non-smoking rooms. Hallways reeks like an ashtray.”
 of 5 bubbles JeremyB867, 6 Oct 2015 | Read review
5 of 5