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We stay at this hotel every time we travel from Ohio to Tennessee, about 4 times year. Like the large parking area as we are towing a trailer. Front desk staff is very friendly and helpful when asking for an extra blanket or towels. Location...More
If you are looking for a clean and accessible place to stay while passing through Cave City, this is a good option.
The coffee was actually superb.
As is true with many Red Roof Inns the heating/cooling is hard to regulateMore
Thank Eric D
Response from redroofc2016, General Manager at Red Roof Inn & Suites Cave CityResponded 3 weeks ago
Dear Eric D , We thank you and appreciate you for taking time to give us positive review. Please accept our sincerest apology about the inconvenience , as we have fell short to earn at-least 4 stars from you. We will address and fix the...More
Stayed in a king study while traveling. Very clean, friendly desk clerk when I checked in and fast food across the street. Had plenty of truck parking. Good value, I would stay
there again if in the area.More
Response from redroofc2016, General Manager at Red Roof Inn & Suites Cave CityResponded 4 weeks ago
Dear 13over387 , Thank you so much for Awesome review . We are Thrilled you liked our service and enjoyed the stay . We are right across from fast food , Great BBQ and next to Cracker Barrel. Hopefully see you soon on your next...More
Stayed here in late September over all the room was clean but after checking in I found that the chair in my room had a broken leg so I reported it to Housekeeping. When I went to check out I was informed that I was...More
Response from redroofc2016, General Manager at Red Roof Inn & Suites Cave CityResponded 22 November 2017
Thank you very much for taking time to give us review. If Someone damages the property or does not follow the Motel policy's there is going to be charges (extra charges in your world).We are very proud we follow all the policies this property have....More
Spent one night here before taking a tour of Mammoth Caves the next morning. The motel is conveniently located next to the freeway and only 16-17 minutes (if no traffic) to the Visitor Center at Mammoth Caves. The check-in/out staff were very friendly and helpful....More
Thank Kay S
Response from redroofc2016, General Manager at Red Roof Inn & Suites Cave CityResponded 14 November 2017
Dear Guest, Thank you so much for taking time to give us review. We apologize for any inconvenience as we fell short of earning at-least 4 stars from you. We are happy though to know you enjoyed all our updated room amenities . We strive...More
Response from Jennifer M | Property representative |
I am the general manager at this property and yes, unfortunately the pool is closed. It will be a fortunate miracle if we are able to figure out the problem and get it open before the season closes. Every time we think we... More
I am the general manager at this property and yes, unfortunately the pool is closed. It will be a fortunate miracle if we are able to figure out the problem and get it open before the season closes. Every time we think we get it fixed, some other problem rears it's ugly head. My staff does not lie to our guests, they are only able to tell them what they know and as I said, we have been fighting with the pool since the first of May. So please accept our sincerest apologies for our pool being out of order and if you feel the need to cancel your reservations, we will do that for you.