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Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY)

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Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY)
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1,102 Reviews from our TripAdvisor Community

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Showing 1,096: English reviews
Brunswick, Ohio
Reviewed 2 days ago NEW

My daughter had a gymnastics competition right across the street which was convenient. The hotel staff were accommodating and the room was clean. We missed out on the complimentary evening reception due to being at competition during that time. The complimentary breakfast the next morning was very good, lots of food selections.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 581carriea
columbus, Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 30 June 2016 via mobile

This hotel is beautiful. It is close to everything. They have free drinks at happy hour and a super breakfast. My daughter loved the parrot. The front staff was so helpful. We rode the trolley to the aquarium. The view from our room was amazing. I definitely would stay here again.

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Helpful?
1Thank RBurke10006
About Hotel's Favourite Review
ESRC, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY), responded to this review

We appreciate you for sharing your Embassy Suites by Hilton Cincinnati RiverCenter experience on Trip Advisor. I'm happy to hear that you and others enjoyed yourselves and hopefully a great deal of what our city has to offer. Thanks again for your positive comments, we look forward to seeing you back soon! Please feel free to contact me if I...

Hagerstown, Maryland
Reviewed 2 days ago NEW

Great location overlooking the river and across from Cincinnati. The room was in good condition, clean and comfortable. The staff was excellent ... definitely the best feature of the hotel. They were professional, friendly, courteous, and did everything they could to help make our stay comfortable. We had one little glitch with the shower, but the staff did their best...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Pakratbob
Hudson, Florida, United States
Reviewed 2 days ago NEW

Our family was not here for pleasure. We were here for our 6yr old son who needed treatment at Cincinnati Children's Hospital. This was a very stressful trip and your hotel took some stress away with all the accommodations that you made for us during our stay. This hotel was everything we expected and more. Very clean, friendly staff and...

Review collected in partnership with Embassy Suites Hotels
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Thank melodien356
Ohio
Reviewed 4 days ago NEW

Nice hotel across the street from the Northern Kentucky Convention Center, very convenient for events located there. Our 2 double bed suite had a wonderful view of the river. Plenty of room with a living/dining space and separate bedroom. Beds were comfortable. Valet parking is available, but you can self park in the garage underneath the hotel. An unlimited in...

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Thank USParkLover
Mobile, Alabama
Reviewed 5 days ago NEW

The hotel has a great view of the river and downtown Cincinnati. The staff were great in all aspects The value was good (price is a little high). The location was great for getting to downtown Cincinnati

Review collected in partnership with Embassy Suites Hotels
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Thank V3570YRmarkl
Columbus, Ohio
Reviewed 1 week ago NEW

The hotel is acceptable, but is in desperate need of a refresh. Everything is worn and shows use. Cleanliness was satisfactory, but the room needs an update - especially the bathroom. It particularly shows use and abuse. I would stay here again, but I would know to have a lesser expectation regarding the quality of the hotel.

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1Thank tennisskigirl1030
Oak Park, Illinois
Reviewed 2 weeks ago via mobile

Our vacation was troubling due to the cold temperatures in this hotel. There is ice on the windowsill inside our room. The swimming pool was usable because cold air was being circulated through the ventilation system. Despite repeated inquiries, the situation remained unchanged. There was no response from the customer service email. However, the staff is wonderful and is trying...

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Helpful?
1Thank Pat G
Jeff K, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY), responded to this review

Dear Pat G, I am very sorry to hear you experienced challenges during your visit. We always do all we can to address any and all guests concerns. We are currently working with ownership to make these cold winter days much more tolerable, we want you to fully enjoy your stay. Safe Travels! Jeff Kaplan General Manager

Cincinnati, United States
Reviewed 2 weeks ago

great location for this hotel... convenient to all the attractions and the Cinti business district. Breakfast is the best at any of the hotels the omelets are amazing. unlimited drinks at the evening reception as well

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Clifford R
Jeff K, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY), responded to this review

Dear Clifford R, Thank you for all the great comments about your recent stay here with us. We are very fortunate to be located in such a great location within walking distance to all the Northern Kentucky/Cincinnati area has to offer. Our complimentary breakfast buffet is a big hit with all of our guests, I hope you had an opportunity...

Reviewed 2 weeks ago

I was very disappointed that the heating issues did not improve during my stay after calling the engineer and he tried to override the system. It is ridiculous to need your coat on to get comfortable in your bed.

Review collected in partnership with Embassy Suites Hotels
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1Thank lavonnes2017
Jeff K, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY), responded to this review

Dear lavonnes2017, Thank you for taking a moment to leave feedback about your stay on a very cold weekend in the Northern Kentucky area. I am glad I had the opportunity to speak with you personally and do all i could to make it right for you. We are addressing all issues and concerns so this is not a challenge...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning

Additional Information about Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY)

Address: 10 East Rivercenter Boulevard, Covington, KY 41011
Region: United States > Kentucky > Covington
Price Range: RM785 - RM1,182 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY) 3.5*
Number of rooms: 226
Reservation Options:
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Also Known As:
Embassy Suites Hotel Cincinnati
Embassy Suites Covington
Covington Embassy Suites
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY) staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY) staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have less lobby noise.”
 of 5 bubbles Delawhere, 4 Jan 2017 | Read review
“River view - excellent”
 of 5 bubbles Maggie_Travels_29601, 31 Dec 2016 | Read review
“View of River”
 of 5 bubbles Jasmine084, 26 Nov 2016 | Read review
“splurge for the room with city view, it is worth it.”
 of 5 bubbles BCOUBER, 3 Oct 2016 | Read review
“Riverside would have best views”
 of 5 bubbles cliffmorgan, 26 Sep 2016 | Read review
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