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BEST WESTERN PLUS Buckingham International

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215 Reviews from our TripAdvisor Community

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Showing 213: English reviews
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 14 July 2016 via mobile

We arrived to find there was a misunderstanding in relation to our executive room booking. The room we had booked was occupied. The staff in lieu of this then granted us with an update to the spa excutive suite. We can only say after this type of service and the quality of the room we will be back and in... More 

Helpful?
Thank TassieRandR
JackC2012, Front Office Manager at BEST WESTERN PLUS Buckingham International, responded to this review

Dear TassieRandR Thank you for your time to share with us about your recent stay. I am delighted to hear we managed to upgrade you to Spa Room after the confusion with your booking. Thank you again for choosing Best western Buckingham Hotel and we look forward to welcome you again. Regards, Bhuwan Shrestha More 

Brisbane, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 July 2016

On the many previous occasions I have stayed here I have never had cause to complain. This time requested repairs not done, cleaning of room not up to scratch and also slow,general standards not as good as previously. Need to improve to previous high level.

Review collected in partnership with Best Western

Helpful?
Thank Ian G
JackC2012, Front Office Manager at BEST WESTERN PLUS Buckingham International, responded to this review

Dear Ian, We are sorry to hear that you did not enjoy your recent stay at the Best Western Plus Buckingham International. I will addressed your concern with the team and I hope it will help us to improve our service. Thanks again for the feedback and I hope that you will give the Best Western Buckingham the opportunity to... More 

Trafalgar, Australia
1 review
Reviewed 27 June 2016

Would highly recommend staying at the Buckingham in Highett. Clean friendly accommodating in every way. Will be staying again and hopefully for longer. Right across from a great shopping centre only a matter of minutes travelling time to the beach, some great restaurants and cafes nearby and if you want to go to the city only about 20 minutes away.... More 

Review collected in partnership with Best Western

Helpful?
Thank Loreta T
JackC2012, Front Office Manager at BEST WESTERN PLUS Buckingham International, responded to this review

Dear Loreta T, Thank you for your time to write feedback about your experience at our property. I am pleased to hear that you enjoyed all aspects of your stay including the location of the hotel. We hope to welcome you again. Regards, Bhuwan Shrestha More 

Mortlake, Victoria, Australia
Level Contributor
326 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
Reviewed 27 June 2016 via mobile

It's clean and comfortable here and the beds are good. The bathroom was small but practical. It's quite noisy though and the rooms are very light at night. It was still a pleasant enough stay for the 3 of us overnight. The further back from the road the quieter it would be I suppose.

Helpful?
Thank geoffdemanser
JackC2012, Front Office Manager at BEST WESTERN PLUS Buckingham International, responded to this review

Dear Geoffdemanser, Thank you for taking time to review about your recent experience at Buckingham International Hotel. I am delighted to hear that you found our room and the beds clean and comfortable. We look forward to welcome you again. Regards, Bhuwan Shrestha More 

Moama, Australia
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 June 2016

Very well presented hotel with great restaurant and bar on-site. In easy walking distance of shops, restaurants, bars, takeaway shops, RSL Club, supermarket and train station. Very helpful staff and good room service.

Helpful?
1 Thank Mikemoama
JackC2012, Front Office Manager at BEST WESTERN PLUS Buckingham International, responded to this review

Dear Mikemoama Thank you so much for your wonderful feedback about your experience at our property. It is always a pleasure to receive positive feedback and I will share this with the team. We look forward to welcome you again. Regards, Bhuwan Shrestha Front Office Manager BEST WESTERN PLUS Buckingham International More 

1 review
Reviewed 15 May 2016 via mobile

I've attached a photo I took of the guest survey which I filled out and gave to receptionist at check-out. It took nearly an hour after i checked-in to actually get into my room. Due to the uncleanliness of my initial room and then the alternative room i was offered. From dust covered tables, floors that had not been vacuumed... More 

Helpful?
Thank Zoe S
JackC2012, Owner at BEST WESTERN PLUS Buckingham International, responded to this review

Dear Zoe, We are deeply sorry for check you in a room which is in half way of maintenance. It shows we did not communicate enough between reception and maintenance team. We will have a internal review to avoid this problem happen again. You review will certainly help us to improve our service. Thanks a lot. Regards Jack Chen More 

PRESTON
Level Contributor
162 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 11 May 2016

Having stayed in Best Western hotels many times before both at home and in the US we knew we couldn't go wrong. This hotel in Highett is just 12 miles from the City center and located on a main highway, but although it is a very busy road the rooms are exceptionally quiet. Lovely outdoor pool area with sun loungers... More 

Helpful?
1 Thank linda176
Singapore, Singapore
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 May 2016 via mobile

We had a family room for the four of us for a night's stay. It was clean and cosy. The hotel was really nice, especially the exterior design! Many parking lots and the location was convenient. The reception staff was very friendly and check-in and out was fast too. Recommended and we'll definitely come back!

Helpful?
Thank WeiyiLeng
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 April 2016 via mobile

This hotel has an ideal location for shoppers with south land only a few blocks away. The rooms are large and very well cleaned. Perfect for a short stay. Staff are friendly. Only let down was the room service breakfast - not worth paying for at all you're better off going out for brekky.

Helpful?
Thank Ashleigh V
JackC2012, Manager at BEST WESTERN PLUS Buckingham International, responded to this review

Thank you Ashleigh, I am glad you like our room, location and staff service. We are really want to know your detailed opinion about our room service breakfast, so we can make it more attractive. We will have a review on this. More 

Brisbane, Australia
Level Contributor
58 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 April 2016

We stayed here a few years ago so picked the same place again. It is a handy location for us. Southland is close by. There is free internet which is good. Not that I watched much TV but it needs to be a bit easier to use.

Helpful?
Thank Mike M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy your stay at this boutique venue surrounded by gardens in Melbourne bay side area, comprising 72 modern 4 star rooms, onsite restaurant, 4 conference rooms and outdoor pool and is a proud winner of "Certificate of Excellence 2013" from Trip Advisor. Excellent Location• 2 KM to Moorabbin & Cheltenham• 3 KM to beach and Bay side suburbs such as Sandringham & Brighton• 0.5 KM to Highett train station• 17 KM to Melbourne CBD• Less than 5 KM to leading golf courses in the area• 9 KM to DFO factory outlets• 1.3 KM to Southland Shopping centre• 10 KM to Chadstone Shopping centre -Fashion Capital of Melbourne • 10 KM to Caulfield Race Course• 42 KM to Melbourne Tullamarine Airport• 6 KM to Moorabbin Airport• 15 KM to Grand Prix Circuit - Albert park Buckingham is located on Nepean Highway in the heart of the Moorabbin- Cheltenham business district in the south eastern Suburbs of Melbourne.Buckingham International offers • 24 hours reception• Restaurant offering hot breakfast and healthy dinner choices • Bar open daily from 5 PM onwards • Room service option available 24 hours • Free off-street parking• Valet dry cleaning service• Onsite washing and drying facilityOur newly renovated rooms features • Modern & elegant decor• Luxury beds with triple sheets • 42" flat screen television• Complimentary high speed Wi Fi access• 8 free Digital Foxtel channels including movie and sports channels• Ergonomic Work desk• High security keyless entry• Spa bath in Executive Spa suites and many more luxury extrasOur RestaurantAJ's Bar and Bistro is the perfect dining experience - offering exciting international cuisine as well as popular local produce with professional service and a relaxed atmosphere. You can find your choice of variety of wine, beer and cocktail ranges in our drinks menu. Loving the warm weather in Melbourne? Feel free to catch up with friends for drinks in our courtyard. Trying to keep yourself fit? William Fry Reserve is only two minutes away best of either a short walk or a quick run. Offsite Gym passes are available.(Nominal Fees apply). Waves leisure centre with pool and gymnasium is also about 3 minutes driving distance. Our team awaits to welcome you at the Buckingham International. ... more   less 

Additional Information about BEST WESTERN PLUS Buckingham International

Address: 1130 Nepean Hwy, Highett, Bayside, Victoria 3190, Australia
Region: Australia > Victoria > Greater Melbourne > Bayside > Highett
Price Range: RM460 - RM612 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Buckingham International 4*
Number of rooms: 75
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Also Known As:
Best Western Melbourne
Melbourne Best Western
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Buckingham International staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are good and there a large rooms for families”
 of 5 bubbles neilr979, 30 Nov 2016 | Read review
“Request a room at the rear of the establishment (high room numbers 50-70)”
 of 5 bubbles ormerods, 29 Nov 2016 | Read review
“Back of the hotel is quieter ,but you will here the train every hour.”
 of 5 bubbles 286camillan, 14 Jul 2016 | Read review
“rooms further away from the lobby are quieter.”
 of 5 bubbles 999colettem, 21 Feb 2016 | Read review
“rooms at the rear are quieter away from reception and dining area”
 of 5 bubbles 29sylviak, 2 Jan 2016 | Read review
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