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Courtyard Cincinnati Airport

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137 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Cincinnati Airport
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Showing 135: English reviews
Riceville
Reviewed 13 October 2015 via mobile

I'm a platinum member this year and I have been spoiled by most courtyards. This one was convenient and some of the staff was helpful when you approached them with a question. The heated pool was not hot nor the hot tub. The marriott down the road the night before was perfect so we did have a good comparison. The...

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Helpful?
Thank Ken K
Jim M, General Manager at Courtyard Cincinnati Airport, responded to this review

I'm so sorry your stay was not perfect. You are correct, our rooms with two beds are doubles not queens. We do have a Certified Pool Operater on property that moniters the pool twice a day which should include the tempertures. I hope you will give us another chance in the future.

Nashport, Ohio
Reviewed 8 September 2015

We stayed here overnight after a recent concert at US Bank Arena. The hotel is approx. a 10 mile drive from the arena, so it is not in Downtown Cincinnati, where the Arena is. We were completely fine with this, it did not take long at all to get to the hotel afterwards. We had a King Size Bed, very...

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Helpful?
Thank Greta B
Ervfam, Front Office Manager at Courtyard Cincinnati Airport, responded to this review

We are glad our accommodations were exactly what you were looking for. We hope to see you again soon.

Phoenix, Arizona
Reviewed 30 August 2015

Another comfortable stay at a Courtyard near Cincinnati Airport. AAA pricing was more affordable this trip to allow me to stay in this comfortable Marriott hotel. Stay was friendly. Prompt pickup at airport by shuttle driver. Overall, very nice stay; plan to return on next trip if price allows. In business park. Bistro within hotel; only a Sushi restaurant within...

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Helpful?
1Thank Rsadow123
Ervfam, Front Office Manager at Courtyard Cincinnati Airport, responded to this review

We are glad you were able to stay with us. Hopefully your budget will allow you to be a repeat customer! We look forward to your return.

Reviewed 9 August 2015 via mobile

Was an ok stay. Hot tub was not hot, and the pool was ice. How does a hotel not have a roll out bed for extra guests!? The front desk people are great! The beer and refreshments are overly priced. Also, not paying for breakfast that costs more than a trip to the zoo. Very quiet though, had no problems...

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Helpful?
1Thank Billy E
Jim M, Manager at Courtyard Cincinnati Airport, responded to this review

I am sorry to hear you did not enjoy your stay. Most our king rooms do have a pull out sofa. Our hot tub should have been hot and our pool refreshing. I would hope you would give us another try.

Louisville
Reviewed 5 August 2015 via mobile

We stayed overnite for a Reds game. Hotel was awesome. Bed was so comfortable. Breakfast the next morning was pretty good. They needed a better selection for breakfast. One person working counter was great. The cook was very disgruntled and unhappy when any person ordered breakfast that had to be cooked to order to the point that we felt berated...

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Helpful?
Thank Mary S
Jim M, General Manager at Courtyard Cincinnati Airport, responded to this review

I am pleased to here that our hotel was awesome but disturbed that breakfast did not go as well. I will check into your situation and try and correct the problem. I do appreciate you taking the time to make me aware of the problem.

Dublin, Ohio
Reviewed 13 July 2015

I stayed in this hotel recently and the stay was good. Its a old property but in a good condition. People who want to stay close to airport can certainly look at this hotel as it is close and also offers a shuttle. From Cincinnati this hotel is 15-20 minutes drive. The hotel offers free wi-fi, parking. The hotel has...

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Helpful?
Thank Shekar9
Jim M, General Manager at Courtyard Cincinnati Airport, responded to this review

Thank you for the feedback. We try to put our best foot forward at all times. We hope you stay with us again soon..

Roy, Utah
Reviewed 8 July 2015 via mobile

We were awakened at 5 AM by the people upstairs talking loudly and opening and closing the patio door. This went on for quite awhile. My husband got dressed and went to the front desk and complained. She said she would call them. Never did hear the phone ring. Noise got louder this time with lots of swearing. Again to...

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Helpful?
Thank Utahdean49
Jim M, General Manager at Courtyard Cincinnati Airport, responded to this review

Thank you so much for the feedback. This helps us to see what our guests experience. We will take actions to help prevent this in the future. We also hope you will give us another chance the next time you are in town.

United States
Reviewed 30 June 2015

I've stayed a few times here but always quick overnight stays before being out on the road again. Not long enough to enjoy the amenities like the pool or exercise room (if there is one) but the staff I've met are great, the hotel is clean and my room quiet and comfortable. That's pretty much all I ask for! Would...

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Helpful?
Thank deruo
Jim M, General Manager at Courtyard Cincinnati Airport, responded to this review

Thank you so much for the kind words! We are glad you enjeyed your stay and hope to see you again soon..

Reviewed 28 June 2015 via mobile

At first sight it was an average hotel. As I walked up I saw the night desk attendant and another worker smoking (totally unprofessional in my opinion). Lobby smelled like old socks, elevator was smelly and carpet was stained. Hallway ceiling tiles had lots of water stains and small pieces of trash. The room was clean, which was a blessing...

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Helpful?
1Thank Adrienne G
Jim M, General Manager at Courtyard Cincinnati Airport, responded to this review

Thank you so much for your feedback.. This helps us to understand what our guests see and experience. We hope that the next time your are in the area you will give us another chance..

Knoxville, Tennessee
Reviewed 30 May 2015 via mobile

My husband, daughter, MIL & myself stayed only one night at this hotel so we could attend Reds game. Check in process was fast & easy, same with check out. All staff we encountered were wonderful, helpful & friendly. If we are ever in the area again, I'd def stay here. I try to stay in Marriott any chance I...

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Helpful?
Thank EVanzant
Jim M, General Manager at Courtyard Cincinnati Airport, responded to this review

I want to thank you for staying with us and writing such nice comments about our staff. GO REDS!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
**NEWLY UPGRADED! Beautiful and refreshing...new lobby and bistro added. Its a New Stay! For outstanding comfort and service look to the Courtyard by Marriott Cincinnati Airport- located just 2 miles from the Cincinnati/ Northern Kentucky Airport (CVG) and 10 miles from downtown Cincinnati. Our Erlanger hotel is within minutes of major corporations including Toyota, DHL, P&G and Kroger, as well as two conference/ banquet centers- the NKU METS Center and Receptions Banquet Facility. Perfect for the business or leisure traveler, our hotel offers rooms with either a king size bed with sleeper sofa or two double beds and spacious ergonomic work areas. All guests enjoy free wireless internet, relaxing in our indoor pool and breakfast/dinner is available at the Courtyard Bistro, we have Starbucks in the lobby for your convenience. Plan your next meeting in our 780 square foot conference room or executive boardroom- our on-site catering makes planning a breeze. Also perfect for families our central location and packages to area attractions including the Creation Museum and Newport Aquarium put you in the middle of the action. ... more   less 

Additional Information about Courtyard Cincinnati Airport

Address: 3990 Olympic Blvd, Erlanger, KY 41018-1099
Region: United States > Kentucky > Erlanger
Price Range: RM436 - RM733 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Cincinnati Airport 3*
Number of rooms: 120
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Also Known As:
Courtyard By Marriott Cincinnati Airport Hotel Erlanger
Courtyard Erlanger
Erlanger Courtyard
Erlanger Marriott
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Questions & Answers

Questions? Get answers from Courtyard Cincinnati Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet away from highway.”
 of 5 bubbles JJK0, 1 Dec 2016 | Read review
“High floor always works for us”
 of 5 bubbles cbMoline, 29 Aug 2016 | Read review
“A room away form the ice machine”
 of 5 bubbles 487richarda, 31 May 2016 | Read review
“Wary of room facing noise. Get a second comforter. Typically Marriot VERY light blanket.”
 of 5 bubbles JJK0, 10 May 2016 | Read review
“Lower floor opposite airport side is quieter”
 of 5 bubbles illinoisfarmer, 5 Apr 2016 | Read review
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