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Residence Inn Cincinnati Airport

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Residence Inn Cincinnati Airport
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165 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Lexington, Kentucky
Reviewed 6 September 2016

Marriott would be wise to clone a couple of Matt L.'s to have at several hotels. He was so accommodating, welcoming and friendly. He was cheerful and made us feel comfortable. We were grated early check in which was awesome so we could unload before going to Cincinnati. Our room was clean and at proper temperature - we slept well,...

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Helpful?
Thank Andria J
Matthew L, Manager at Residence Inn Cincinnati Airport, responded to this review

Thank you for sharing your experience at the Residence Inn Cincinnati Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank...

Indianapolis, Indiana
Reviewed 6 September 2016

Booked 2 studio rooms for myself, my husband, mother, and sister for Labor day weekend. Location was perfect for the Ark Encounter and the Creation Museum. I tried Marriott's mobile check in and that was easy and convenient. Cheryl, Daniel, Diane and all of the employees that we encountered were friendly and helpful. Many smiles and warm greetings even in...

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Helpful?
Thank Erlinda M
Matthew L, Manager at Residence Inn Cincinnati Airport, responded to this review

Thank you for sharing your experience at the Residence Inn Cincinnati Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank...

Bellefontaine, Ohio
Reviewed 30 August 2016 via mobile

Definitely NOT a four star hotel. I would say 2.5. My room was not renovated. At the front desk they told me I was being upgraded to a two room suite. I am traveling alone. That is a creepy upgrade. The cabinets are old, the drawer on the stove is wapperjawed and the closet door were off track. The bed...

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Helpful?
Thank casnco
RI_Cincinnati_CVG, Front Office Manager at Residence Inn Cincinnati Airport, responded to this review

Casnco, Thank you for staying with us during your recent stay to the Cincinnati Area, at Residence Inn we take pride in delivering stand-out service to our guests and being a leading extended stay hotel in our area. We place a high priority on your satisfaction, and I was very disheartened to hear your stay was less-than-satisfactory, I have shared...

Springdale, Arkansas
Reviewed 29 August 2016

Our family stayed here with a large group. The hotel was very accommodating for our diverse group. It's quiet, but close enough to restaurants and things to do. Just hop on the interstate, or run down one of the back roads. Everything was handy. I didn't eat the breakfast there, but my family did and they enjoyed it. There is...

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Helpful?
Thank theflyinghillbilly
RI_Cincinnati_CVG, Front Office Manager at Residence Inn Cincinnati Airport, responded to this review

theflyinghillbilly, Thank you for taking the time to review our property, at Residence Inn we pride ourselves on being the leading extended stay hotel in the area, and place a high priority on your satisfaction. I have shared your experiences with our staff, and would like to thank you for staying with us. We look forward to serving you on...

Bloomville, Ohio
Reviewed 29 August 2016

My wife and I took our 2 granddaughter, ages 1 and 4. The 4 year old has Cystic Fibrosis and I told Mollie prior and the staff bent over backwards to accomadate. They run air purifier prior which helped. Everything at this hotel was first rate. We stayed August 26,2016. We went to the Newport Aguarium earlier that day and...

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1Thank madstork
RI_Cincinnati_CVG, Front Office Manager at Residence Inn Cincinnati Airport, responded to this review

Madstork, First and foremost thank you for staying with us during your most recent stay in the Greater Cincinnati Area. I would also like to thank you for taking the time to share your experience here with us. We place a high priority on Guest Satisfaction and your review is testament to this dedication. We look forward to serving you...

Downers Grove, Illinois
Reviewed 23 August 2016 via mobile

We were supposed to stay here but I messed up and made reservations for the wrong night. Totally my fault. But the customer service we received was awful! The clerk told us they were sold out and everything in the area was sold out so we would have problems finding another hotel. She told us to call 1-800-Marriott and went...

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Helpful?
Thank Traveler09
RI_Cincinnati_CVG, Manager at Residence Inn Cincinnati Airport, responded to this review

Dear Traveler09, Thank you for sharing your recent experience with us. We pride ourselves on our excellent customer service. I apologize for the inconveniences that you experienced from your booking error. I hope you will consider us the next time you are in the area.

New York City, New York
Reviewed 27 July 2016 via mobile

A really nice representation of the brand. A great hotel. Location was pretty good. Right near the airport. Clean. The rooms are spacious. I had the luxury of getting upgraded to a two-bedroom Suite. Everything was in order. The service was friendly. Outdoor pool

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Helpful?
Thank Bernardo F
Matthew L, Front Office Manager at Residence Inn Cincinnati Airport, responded to this review

Thank you for taking the time to share your thoughts regarding the Residence Inn Cincinnati Airport. We appreciate your feedback. We will share your feedback back with the hotel staff. Sincerely, Matthew Levalley matthew.levalley@marriott.com

Aurora, Illinois
Reviewed 20 July 2016

Recently we stayed at this property to be close to the river without being in a downtown setting. The property itself from outside seemed to be nice. Sport court, pool and patio area were very nice. The room itself was labelled as renovated in 2014, but in many aspects didn't seem that way. The counters, carpet, artwork and mirrors probably...

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Helpful?
Thank dan b
Matthew L, Front Office Manager at Residence Inn Cincinnati Airport, responded to this review

Greetings from the Residence Inn by Marriott Cincinnati-Airport! I would like to take this opportunity to sincerely thank you for allowing us to serve you during your recent stay with us. Your business is truly appreciated. Our mission is to execute a level of service that exceeds your individual expectations. As one of our most valued Marriott customers we strive...

Washington DC, District of Columbia
Reviewed 13 July 2016

Very nice hotel. The rooms are large and come with kitchenettes which is handy. My only complaint was the lack of light in the rooms. They were a bit dark and dungeony. Breakfast is included and they have a very nice patio area with grills, a fire pit and even a tennis court!

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Thank John B
Summerfield, United States
Reviewed 23 June 2016

We always stay at this Residence Inn and now that Daniel is the manager, it is GREAT. We stayed for almost 3 weeks during this trip and look forward to our next visit. We felt right at home, and miss being in Kentucky.

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Thank Carol S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Banquet Room
Official Description (provided by the hotel)
*NEWLY REMODELED!* The Residence Inn by Marriott - Cincinnati Airport is located just 2 miles from the Greater Cincinnati/Northern Kentucky Airport and a quick 10 minute ride from downtown Cincinnati. Our newly remodeled facilities offer all of the amenities of home, and are perfect for business travel, leisure travel, or extended stay. The apartment-style guest rooms all boast a living space, sleeping space, as well as fully equipped kitchen. Complimentary amenities include a daily hot breakfast buffet, evening weekday social hours, Wi-Fi, Sport Court(R), and 24/7 fitness center. Perfect for families, our central location provides easy access to attractions including the Creation Museum, Newport Aquarium, Cincinnati Bengals, and Cincinnati Reds put you right in the action! ... more   less 

Additional Information about Residence Inn Cincinnati Airport

Address: 2811 Circleport Dr, Erlanger, KY 41018-1082
Region: United States > Kentucky > Erlanger
Price Range: RM545 - RM859 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Cincinnati Airport 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Residence Inn Cincinnati Airport Hotel Erlanger
Residence Inn Erlanger
Erlanger Residence Inn
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Questions & Answers

Questions? Get answers from Residence Inn Cincinnati Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We prefer ground floor, and they always have provided one.”
 of 5 bubbles DustyWilliams, 13 Nov 2016 | Read review
“Rooms overlooking the common areas are nice, but there is another building if you want to be a little further from other guest activities.”
 of 5 bubbles 697erlindam, 5 Sep 2016 | Read review
“We were toward the end of the wing on a first floor, and it was nice and quiet.”
 of 5 bubbles theflyinghillbilly, 29 Aug 2016 | Read review
“Be sure to get a room where there will be a lot of natural light because there isn't much in the actual room”
 of 5 bubbles johnbK3005IS, 13 Jul 2016 | Read review
“Choose one away from the pool and courtyard to avoid late night noise”
 of 5 bubbles carolsZ3073WR, 22 Jun 2016 | Read review
5 of 5