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Room & Suite (14)
Dining (5)
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Overview
  • Excellent12%
  • Very good12%
  • Average25%
  • Poor3%
  • Terrible48%
2 weeks ago
“ONE OF THE WORST HOTELS”
12 Apr 2018
“Awful stay”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Family Rooms
Pets Allowed
Wheelchair Access
2 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (31)
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Traveller rating
4
4
8
1
14
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LanguageEnglish
4
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8
1
14
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1 - 5 of 31 reviews
Reviewed 2 weeks ago

I have traveled all over the world, with majority of stays in the USA, and this hotel ranks in the bottom 5% of all...Shady characters roaming the parking lot, with rude owners...Room was not cleaned well. I wiped some water off the bathroom floor, and...More

Thank M M
Response from Nerissa M, Guest Relations Manager at Econo LodgeResponded 1 week ago

M M, Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. It is distressing to hear that you encountered a number of issues with our housekeeping and guest services and I want you to...More

Reviewed 13 April 2018 via mobile

My wife and I checked in on our way to Cleveland. The minute we arrived , we knew it was a mistake. The front desk woman was ok, but that’s where it ends. The minute we stepped into our room we wanted to leave but...More

Thank David V
Response from Tina M, Guest Relations Manager at Econo LodgeResponded 17 April 2018

Dear David V, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. It is disheartening to learn that you did not enjoy your stay and that the room was...More

Reviewed 13 July 2017 via mobile

I stopped here because it was going to be close to the airport. First room was like an ashtray. "Sorry, someone must have smoked in the room before you". No, no way! That room was smoked in all the time. Then was moved to another...More

Thank Joey C
Response from sanjay p, Guest Relations Manager at Econo LodgeResponded 14 July 2017

Dear Joey C, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. I am so sorry that you smelled smoke in your room and I want to assure you that we do our best to ensure that...More

Reviewed 29 June 2017

Due to lack of hotels in area with availability we had to stay near the airport for early departure. Although it was listed as a choice hotel I was no where near a choice. I entered the room and there were fleas all over. I...More

1  Thank Cathy N
Response from sanjay p, Guest Relations Manager at Econo LodgeResponded 3 July 2017

Dear Cathy N, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. I am so sorry that you smelled smoke in your room and I want to assure you that we do our best to ensure that...More

Reviewed 26 April 2017

The staff was very accommodating when we arrived early in the morning and went above and beyond to make our arrival and stay pleasant. Room was spacious and met our expectations. For the price our stay was terrific.More

Thank roadtripper149
Response from sanjay p, Guest Relations Manager at Econo LodgeResponded 28 April 2017

Dear roadtripper149, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing a comfortable and convenient experience for our valued guests. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Details
Price range
US$64 - US$93 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Number of rooms
71
Reservation Options
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Location
United States > Kentucky > Erlanger
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Room & Suite (14)
Dining (5)
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Room Tips
"Best tip is not to stay at this location"
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"Wouldn't recommmend to worst enemy"
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"Go to a different hotel..."
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"Find another motel"
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