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Country Hearth Inn

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74 Reviews from our TripAdvisor Community

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There are newer reviews for Country Hearth Inn
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Showing 74: English reviews
Sugar Hill, Georgia
Reviewed 30 September 2013

I am basing this on the room I received. Maybe all the other rooms are pristine but the one I got was not. It was apparently the only pet friendly room. The folks smoking in front of the lobby door checked me out when I pulled up. The gal running the front desk was very nice and talkative. She knew...

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Helpful?
1Thank David M
dmille_ky244, Director Sales/Marketing at Country Hearth Inn, responded to this review

First and foremost, let me begin by apologizing for the inconveniences you experienced during your most recent stay -- this is definitely not the standard here at Country Hearth Inn & Suites. We take all criticism constructively, and will review the issues you experienced with the appropriate departments.

Florence, Kentucky
Reviewed 10 August 2013 via mobile

Bed.Bugs Pool closed.its always something with this place..Try the red roof inn nice place to stay.So do not waste your money on this place so. My advice is keep looking stay safe.no more to say except sorry

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Helpful?
Thank WAYNE069
dmille_ky244, Director Sales/Marketing at Country Hearth Inn, responded to this review

Let me begin by apologizing for your inconvenience, we strive to provide excellent customer service, and a great guest experience. As for any "bug" related issues, all rooms are thoroughly inspected and heat treated to prevent any issues with bugs. I can ensure you are property has been treated from top to bottom, and this is no longer an issue...

Thousandsticks
Reviewed 6 August 2013

Was in town for a vacation with family. Found this hotel online, liked it for what was shared on the website. Called, the person seemed very friendly. Upon arrival, the hotel is a 4 story outdated facility. The exterior did not look very welcoming. Upon going to our room, we opened the door and found several things wrong. The non-smoking...

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Helpful?
Thank Robert A
dmille_ky244, Director Sales/Marketing at Country Hearth Inn, responded to this review

First and foremost, let me begin by apologizing for your experience with us here at the Country Hearth Inn & Suites. We take maintenance and housekeeping issues very seriously here, and will share these responses with the appropriate departments. I am excited to share with you that we are in the process of remodeling most of our rooms, and would...

Kentucky
Reviewed 4 August 2013

Me: 41 year old male. Occasional traveler. Paid over 100 a night since it was special event (concert in Cinci). This was my second visit here. Guess I didn't learn my lesson the first time a year ago... The good:(all of these are merely just common standards that should work anyway) +Air worked +Hot and cold water worked +Wi-fi worked...

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Helpful?
Thank joninky
dmille_ky244, Director Sales/Marketing at Country Hearth Inn, responded to this review

At Country Hearth Inn & Suites we take constructive criticism very dearly, and will definitely address the issues you listed in your review. We are in the process of renovating the property, and would love to have a second chance to earn your business. Thank you for your review, and happy travels!

Reviewed 1 August 2013

This place was horrible. the rooms were filthy, dated, and crowded. The bed sheets had holes in them as well as the carpets. The room was so filthy I was afraid to try the free breakfast. The so called white doors to the room were a filthy grey with a 3 inch gap at the bottom. The room didn't have...

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Helpful?
Thank Imani3471
dmille_ky244, Director Sales/Marketing at Country Hearth Inn, responded to this review

First and foremost let me begin by apologizing for your experience here at the Country Hearth Inn & Suites. I will address the issues you listed in your review with the appropriate parties, as this is definitely not the standard for our property. Thank you for your review.

Independence, Kentucky
Reviewed 9 May 2013

I thought the pricing of the room was very reasonable. But, I have a couple of complaints...the showers were SUPER cold, no warm or hot water. And the beds were too close to the wall & too creaky. Plus, in the morning when we were getting ready to leave... the room service ladies just walked in. Didn't knock or anything....

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Helpful?
Thank Kayla T
dmille_ky244, Director Sales/Marketing at Country Hearth Inn, responded to this review

First and foremost let me begin by apologizing for the maintenance and housekeeping issues you had during your stay, i will be sharing these responses with the appropriate parties. Thank you for taking the time to review our property, and sharing that our rates are some of the most competitive in the Northern Kentucky Area. We would love to have...

ontario
Reviewed 16 December 2012

My husband and I travelled from Canada to see friends in Kentucky. We read the reviews and seen pictures and thought ok this is within our budget and looks clean.Pictures very deceiving. The room was prepaid. When we got there without seeing the room we were disgusted but decided to look. The hallway to the room was disgusting dirty with...

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Helpful?
1Thank aintmzzbeehavn
Crestview Hills, Kentucky
Reviewed 30 November 2012

I stay in a lot of hotels, and although it is not a 5 star hotel it is very nice. It is still being renovated at this time but they make up for the slight mess with the friendly staff and hard work. The housekeeping is great, and Trish has been very helpful and works hard as do the rest...

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Helpful?
Thank Lee S
Somerset
Reviewed 24 November 2012

TruthTeller is right, I had the same experience. How can a manager even begin to reply with such lies. Management would have been much better off to have not said anything because anybody would know that who stays here. I looked through the last 4 years of reviews and guests have repeatedly complained about the same issues my daughter and...

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Helpful?
3Thank HonestyAlways534
Erlanger, Kentucky
Reviewed 17 October 2012

Our church has used this fine hotel to help people in an emergency recently. We had families that were displaced due to an unexpected problem. The hotel gave us a good rate and treated the families with kindness and wonderful support while they found new housing. All our guests had wonderful comments about their experiences there. The hotel is conveniently...

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Helpful?
1Thank Dennis C

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Country Heart Inn of Erlanger, is the best choice in lodging in the Greater Cincinnati Area! Country Hearth Inn provides lodging located conveniently to the Greater Cincinnati Airport, Creation Museum, Newport on the Levee, Florence Mall and all the great attractions the Northern Kentucky and Cincinnati area have to offer.The Country Hearth Inn hotel of Erlanger, Kentucky wants to help you feel at home as much as possible when you’re on the road. Experience southern hospitality at its best, in a warm, inviting, and family-oriented lodging choice at a reasonable price at the Erlanger Country Hearth Inn. With great amenities like the HOT Home-style “InnCredible” breakfast options, free local calls, and the opportunity to earn FREE nights FAST, with BestRest Rewards – why stay anywhere else? ... more   less 

Additional Information about Country Hearth Inn

Address: 599 Donaldson Road/I-75, Erlanger, KY 41018 (Formerly Motel 6 Cincinnati Airport)
Region: United States > Kentucky > Erlanger
Price Range: RM239 - RM279 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Hearth Inn 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Cincinnati Airport Days Inn
Erlanger Days Inn
Days Inn Erlanger
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Questions & Answers

Here's what travellers have asked, with answers from Country Hearth Inn staff and other travellers.
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Questions? Get answers from Country Hearth Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose rooms facing the parking lot,”
 of 5 bubbles drewfountain, 10 Nov 2016 | Read review
“You want a good room stay across the road.”
 of 5 bubbles 433sammid, 7 Mar 2016 | Read review
“If you want a good room, you'll have to find another place to stay”
 of 5 bubbles slynne30, 7 Sep 2014 | Read review
“Don't stay here.”
 of 5 bubbles diannes223, 29 Jul 2014 | Read review
“Choose a room at a different motel. If you MUST stay here, stay on the west side away from the Interstate.”
 of 5 bubbles mdenis46, 19 Jun 2014 | Read review
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